West Bend Hotels

Excellent breakfast (hot) Friendly service Nice pool Room was clean

Nearness to highways

There was no restaurant/bar and the room was not cleaned well.

Hotel was basic. Nothing fancy. Definitely not worth the $--- we paid.

There was no pool at this location, and the hotel itself was very basic. There was no elevator available, which was a huge inconvenience. I would not recommend.

Clean!

The rock that someone put at the back door to keep it open!! Not enough security cameras!!

The staff and facilities are always nice. The rooms are well-kept, clean, and comfortable for my small family. The hot breakfast is a nice exclamation point to the stay (waffle maker, bacon, sausage, french toast, potatoes)

The hot tub was broken when we visited :(

We have stayed there several times now. Looks like the hotel has been updated. The staff was very accommodating. They pool is nice and clean. Their breakfast area was spacious. They has many different items to choose from . Would stay again.

Clean room.

Not really.

Clean, Friendly, perfect location , easy to find. My daughter loved the pool. Would stay here again.

Free Breaksfast - food quality could have been better for the daily rate we paid. Waffle mix in the container was substituted for a cheaper tasteless brand (I have had these waffles numerous times before - it was substituted for a cheaper brand ) Orange juice was extremely watered down. Extreme amount of sodium in the eggs and sausage. I settled for the English muffin w butter and jelly. Day 2 of our stay we went to the Breaksfast place down the road instead red apple cafe.

It was a good location for where we were attending a wedding.

The hotel staff was very kind and let us check in early.

The cleanliness of the hotel was very poor. Spider webs, spiders, stains on the comforter, dirty carpet, poorly cleaned bathroom. I absolutely understand it is a 2 star hotel, so I don't expect much, but I do expect a clean hotel and clean bed.

convenient to where I need to be

cigarette butts around the front door

Pleasant staff.

Bathtub very slow to drain. I reported to staff. Said they would take care of. Pool area was over chlorinated. Discomfort with my eyes and skin dry. Otherwise all was good.

Nice spacious room.

Breakfast room not big enough. Too crowded to enjoy meal.

My father in law was very comfortable with the room.

Pool area. I was in there with my family only to have 3 young men come in. They shared something they were smoking. And then when he left, they were making obscene noises. I have 2 young children who were subjected to this.

The location was very convenient. There was a fridge in the room that worked really well.

The hotel desperately needs a remodel. Despite being smoke free, the lobby has a faint smoke smell. Possibly because guests can stand right outside the entrance and smoke? The carpets are dark but feel like they have seen better days. The mattresses are ok but kind of lumpy. The breakfast was bland. The juices out of the machine were very watered down and the pastries did not have much flavor. There was crud on the ice machine. Everything just felt worn out.

The staff. They are great, friendly and professional.

The pool is always so cold.

Breakfast was excellent. Staff friendly.

There was a strong cigarette oder in hallways and stairwells. Lingered into rooms. By law rhis is supposed to be a smoke free environment. Suspect that this is not being enforced at this hotel.

The staff was very nice and the location was great!!

The chairs in the breakfast area need to be cleaned or replaced.

Location was good and the walking distance to the Water St. Brew pub was perfect. The service and food at the restaurant was amazing! The hot tub in the room was also very nice.

The age of the hotel (7yrs) is starting to show. Sinks clogged and not draining well, mold in the corners of the shower, and scrapes on the walls. When I responded to the staff that my stay was 'just ok', the staff seemed fine with that answer.

Some hotels I will say that if I'm ever back in the area, I would stay in this hotel again. For the Washington House Inn, I think I will go out of my way to come back to return. It was a historic hotel with a cozy bed and breakfast feel. Loved it!

People were very friendly! We enjoyed the wine and cheese hour in the evening and the full breakfast was a nice surprise in the morning!