Quiet and convenient to I-20. The staff was friendly and responsible. They were the only hotel staff in all my experiences to call regarding items found in the room after checkout. Kudos to the housekeeper and front desk staff.
3 stars
Hilton Garden Inn West Monroe
Photos of Hilton Garden Inn West Monroe
Overview
The Hilton Garden Inn Hotel of West Monroe, Louisiana, is where you'll find everything you need, right where you need it. Located in the heart of the Ruston, Monroe, and West Monroe area adjacent to the Ike Hamilton Expo Center moments from the Monroe/West Monroe Convention Center, Historic Antique Alley, Restoration Park jogging path,3 Universities and over 25 restaurants. Your new ''home away from home'' is just minutes away from the Monroe Regional Airport, Louisiana Purchase Zoo, Monroe Civic Center and Pecanland Mall. While staying in West Monroe, Louisiana, you can enjoy earning Hilton HHonors Points and Miles. Our hotel boasts over 2,100 square feet of versatile banquet, meeting, or convention space. The hotel features 134 well appointed business class rooms with essential guest amenities. We offer deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn West Monroe hotel is certain to please the busy executive or leisure traveler with our special amenities. Each one of our 134 beautifully appointed guest rooms offer one king garden sleep system or double queen beds and the finest amenities West Monroe has to offer. The Magnolia Room is the perfect spot for a wedding or any social occasion. The Hilton Garden Inn West Monroe hotel offers the Great American Grill restaurant which serves freshly prepared breakfast as well as lunch, dinner and evening room service. Our hotel guests can enjoy a cocktail in the Pavilion Lounge. The Pavilion Pantry has a selection of refrigerated, frozen and microwavable packaged items perfect for in-room preparation. Call the Hilton Garden Inn West Monroe hotel directly when planning a West Monroe meeting or event for a special discounted group rate. The Hilton Garden Inn West Monroe hotel features were designed with you in mind. Great American Grill, Evening room service, 24-hour Pavilion Pantry convenience mart, Complimentary 24-hour business center, Complimentary workout facility and Stay Fit Kits, Five state-of-the-art meeting rooms for groups of 5 to 200, USA Today each weekday morning, On-site catering with high quality and varied menus to compliment any budget, Valet laundry service available, Innovative easy to set alarm clock radio with MP3 line-in capability, Fully adjustable massaging shower heads and crescent shower rods, Neutrogena hair products, Indoor heated pool and whirlpool. So whether you are in Louisiana for a quick visit or to pull off the event of the year for your business or corporation, we are here to meet your every need. Come enjoy Louisiana hospitality, exceptional service and the relaxed atmosphere combined with our unique Louisiana cuisine at the Hilton Garden Inn West Monroe hotel in West Monroe, LA. *****Everything. Right where you need it.*****
Latest deals for Hilton Garden Inn West Monroe
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn West Monroe
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Pool and spa
- Hot tub
- Indoor pool
Bathroom
- Hairdryer
- Shower
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hilton Garden Inn West Monroe
7.1
Good
463 verified ratings
Wonderful
193
Very good
56
Good
55
Okay
24
Fair
44
Mediocre
28
Poor
63
Summary of reviews
Guests say
Guests appreciated the clean rooms and good location of the hotel, along with some positive interactions with staff. However, many reviews highlighted issues with service, including rude staff, problems with room access, and a lack of amenities like breakfast. Overall, while the hotel has potential, the service experience left much to be desired.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
315 reviews
7.3 out of 10
106 reviews
2.8 out of 10
1 review
9.1 out of 10
4 reviews
All reviews
Pros (+) Victor was very helpful at the front desk on the phone when I needed help with a transaction refund
Pros (+) Hotel is very clean, quiet, has good amenities and a pleasant staff. Rooms are a bit small but nice and well kept.
Cons (-) Fitness room is a little small with limited equipment but does include free weights. Breakfast not included in the price
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, an ATM on-site, and an indoor heated pool, providing guests with a variety of options for relaxation and convenience during their stay.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned concerns about cleanliness, such as dirty carpets, walls, and furniture. The hotel should address these issues to ensure a comfortable and clean environment for all guests.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, but there have been some reports of rude behavior at the front desk. The hotel should ensure consistent and courteous customer service for all guests.
Is parking readily available at the hotel?
The hotel offers parking for guests, providing convenient access for those traveling by car.
What is the best time to visit the hotel?
The hotel's high season is in April, offering guests the opportunity to enjoy the location and pricing during a popular time of the year.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Inspection
Some guests reported issues with cleanliness, so it may be beneficial to request a room inspection upon check-in to ensure everything meets your standards.
Check Room Amenities
Some guests mentioned that amenities like towels and bedding were not provided as expected, so it might be helpful to confirm the availability of these items upon arrival.
Verify Reservation Details
Double-check your reservation details upon arrival, as some guests experienced issues with their reservations not being found or being charged twice.
Consider Bringing Your Own Toiletries
A few guests mentioned issues with limited toiletries and towels, so it might be useful to bring your own to ensure you have an adequate supply.
Inquire About Breakfast Inclusions
Some guests experienced confusion regarding breakfast inclusions, so it's advisable to confirm the details of your booking, especially regarding breakfast offerings.
Check for Room Odors
Several guests reported unpleasant odors in their rooms, so it may be beneficial to check for any unusual smells upon entering the room.
Confirm Elevator Functionality
A few guests mentioned issues with elevator availability, so it might be helpful to confirm the status of the elevators upon arrival, especially if mobility is a concern.
Bring Earplugs
Some guests mentioned noise-related issues, so bringing earplugs may be helpful for a more peaceful stay, especially if you are a light sleeper.
Verify Pool and Hot Tub Conditions
While some guests enjoyed the pool and hot tub, others reported issues with cleanliness, so it may be beneficial to verify their conditions before use.
Check for Nearby Attractions
The hotel is conveniently located near the Ike Hamilton Expo Center, so consider exploring this nearby attraction during your stay.
Location
400 Mane Street, West Monroe, LA 71291
What's nearby
- Ike Hamilton Expo Center91 yd
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn West Monroe
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $202 |
Average price (weekend night) | $201 |
When to book a room at Hilton Garden Inn West Monroe
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Garden Inn West Monroe
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See most recommended stays in West MonroeGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Monroe Huenefeld |
Distance to airport | 7.9 mi |
Everything you need to know for your stay in West Monroe
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