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Pros: surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat.

Pros: crew was friendly

Pros: Got to Houston on time

Cons: WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane

Pros: Delta treats people like friends. That’s all it takes to be successful. Delays are easy, mechanicals are easy. Great friendly team.

Pros: The crew was amazing! The seat was comfortable.

Cons: Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected.

Pros: Empty row!

Cons: Movie selection More new releases

Cons: Flight was delayed and completely packed so our family could not get seats together

Pros: The crew was great!

Cons: The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35....

Pros: Boarding was easy for a large number. Seats were comfortable. The crew was pleasant and attentive. The food was very good actually. Love the Mile High Tea!

Pros: Boarding and crew were professional and courteous.

Cons: Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account.

Cons: 5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!

Pros: Yes Crew was amazing. Seat was comfortable

Cons: No comment

Pros: Crew, chairs, entertainment

Cons: Communication

Pros: Got to Houston on time

Cons: WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane

Pros: Empty row!

Cons: Movie selection More new releases

Pros: Nothing

Cons: Everything

Cons: British Airways but the flights were operated by American Airlines who I've always had terrible experiences with. This was no different. TOTAL NIGHTMARE

Pros: On this flight was a female flight attendant who anticipated my every need. I wasn’t flying first class, but still, she went out of her way to treat me very well. Her personality and hospitality made my flight relaxing, made me feel loved and appreciated, and the flight felt like I was already home

Pros: Crew on the plant was friendly.

Cons: I think at least some small food should be offer even tho it wasn’t dinner time.

Pros: I’m home

Cons: Ran almost an hour late with. I explanation of why. No seat power - first class had mediocre seats. No foot rests and not very comfortable

Cons: Seats are very close together and when someone reclines the lap tray is on your lap. Nothingnthe crew can do - since it comes from upper management

Cons: I thought that this flight was booked through Luftansa, at least that is what the ticket said. After waiting in line at the Lufthansa desk, I was told that the flight was actually through United, so I had to go and wait in line at an even longer United desk. Then, United charged me $60 for my bag!!

Cons: There was very poor communication regarding our ongoing delay that lasted 7 hours. Some of the crew were very rude towards customers.

Pros: Having our own device

Cons: I kind of miss watching movies on the seat in front of me option instead of just having our own mobile device.. wish the outlet were more reachable and easy to get to.

Pros: Very smooth flight. On time take off and landing. Excellent in flight entertainment. Great crew.

Pros: Nothing

Cons: Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly.

Cons: Vegan options

Pros: surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat.

Pros: Nothing

Cons: Everything

Cons: Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized

Pros: New plane with good features. I was very comfortable.

Pros: Matt was great. I had an exit row so it was comfortable.

Cons: Deplaning takes FOREVER

Pros: The crew was good. Now fast but good.

Cons: The food was pretty basic.

Pros: The Airbus was so futuristic. If you can make it more futuristic, even better.

Cons: I didn't like that I had to put my bag under when there was plenty of room overhead.

Pros: Nothing.

Cons: Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible.

Pros: The crew was great!

Cons: The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35....

Cons: Offered entertainment

Cons: Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough.

Pros: Embarrassed to say but there wasn’t one thing I enjoyed about this trip. I felt like I down graded to Spirit or Frontier Airlines. The flight was terribly hot, delayed multiple times coming and going. Given, I paid for priority round trip, I was delayed to Main boarding and seated in 7A.

Cons: Adjustments to the above statement. In addition to my next travels plans, I’d like to be seated in First class. My next travel dates with AA are 06/27/2019-07/05/2019. Please feel to contact me directly beau.polley0@gmail.com

Pros: Crew was kind and attentive

Cons: Flight delayed 3 hours and sat on tarmac in nyc for 45 minutes

Pros: Nothing

Cons: Everything

Pros: The crew was so nice especially the man who came to thank me for keeping my body out of the way of those who were serving and those using the bathroom. My husband an I were in the last row. He offered me a free drink, which I didn’t accept but I felt so good.

Pros: Yes, . Amazing crew Seat was comfortable.

Pros: Got to Houston on time

Cons: WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane

Pros: Boarding was easy for a large number. Seats were comfortable. The crew was pleasant and attentive. The food was very good actually. Love the Mile High Tea!

Pros: Flight was above average, on time

Cons: Nothing really. It was a short flight

Pros: Nothing horrible service

Cons: Everything

Pros: Crews were friendly

Pros: The crew was great!

Cons: The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35....

Pros: The crew was amazing! The seat was comfortable.

Cons: Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected.

Cons: Vegan options

Cons: Boarding process was really poor. Long line for just dropping a bag off that I already paid for.

Cons: The bathrooms smelled every time someone opened the door. Febreeze, please!!

Pros: The crew was so nice especially the man who came to thank me for keeping my body out of the way of those who were serving and those using the bathroom. My husband an I were in the last row. He offered me a free drink, which I didn’t accept but I felt so good.

Pros: Boarding and crew were professional and courteous.

Cons: Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account.

Pros: crew was friendly

Pros: Crew was friendly.

Cons: Wish the seat was more comfortable. Landing was jittery and bumpy.

Pros: Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!

Cons: Perfect experience. Well done. Treat people like friends. Simple. Works.

Cons: After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!

Pros: The crew was amazing! The seat was comfortable.

Cons: Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected.