Basics
Services and conveniences
Accessibility and suitability
Dining
General
Bathroom
Outdoor
Media and entertainment
Bedroom
Pool
Workspace
Things to do
Health and safety
Parking and transportation
Family friendly
Laundry
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's rooftop pool?
The rooftop pool offers a great location and a fun rooftop area, as mentioned by guests. However, one guest mentioned that the pool furniture was removed around them and packed up for the evening, even though the pool was still open.
How is the hotel's cleanliness and housekeeping service?
Guests have praised the hotel's cleanliness, with one guest mentioning that the cleaning staff on corridors was a bit noisy. Another guest noted that one of the rooms was not properly cleaned, with a bag of wedding gifts left on the table and no slippers provided.
What are the dining options like at the hotel?
The hotel offers excellent dining options, with guests praising the breakfast at Proper Grit and the service, food, and atmosphere in the entire hotel. However, one guest mentioned that the restaurant downstairs served terrible food and that room service food came cold every time.
Is parking available at the hotel?
The hotel offers parking and valet parking as part of its amenities. However, one guest mentioned that the price for valet parking at $48 is excessive and opted for self-parking at a nearby parking lot for $20 per night.
What are guests saying about the hotel's staff and customer service?
Guests have consistently praised the staff for being exceptionally nice and accommodating. However, one guest mentioned that the staff at the front desk was mostly unfriendly, and the hotel had events every night that were loud and chaotic, making it difficult to relax and enjoy the pool.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended booking a room with a view, as some rooms may have a less desirable view of a wall with dirt and debris.
Consider Low Season for Lower Rates
Visiting in October might be a good idea for those looking for lower rates, as it is considered the low season.
Explore Nearby Attractions
The hotel's proximity to attractions like Centennial Square, Flagler Museum, and CityPlace makes it convenient for guests to explore the area on foot.
Request a Marina View Room
Guests enjoyed the first-class facilities and friendly staff, particularly when staying in a room with a marina view and balcony.
Be Mindful of Room Selection
Some guests mentioned that the hotel's rooms may vary in size and lighting, and that the concrete ceiling in some rooms was uninviting.
Consider Self-Parking
Opting for self-parking at a nearby parking lot may be a more cost-effective alternative to the hotel's valet parking.
Enjoy the Rooftop Pool
Guests appreciated the rooftop pool but noted that there were very few chairs, so it's advisable to secure a spot early.
Take Advantage of the Fitness Center
The well-equipped gym was highlighted as a positive aspect of the hotel, offering guests a convenient way to stay active during their stay.
Check Out Nearby Dining Options
While the hotel offers dining options, guests also enjoyed exploring the variety of restaurants and bars in the surrounding area.
Be Prepared for High Prices
Some guests found the hotel and its services to be relatively expensive, so it's advisable to budget accordingly.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | February | $379 | $408 |
Cheapest month to stay with an average 50% drop in price. | Most expensive month to stay with an average 227% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at The Ben, Autograph Collection is June, with an average nightly rate of $336. The most expensive month is February at $1,218 per night.
The cheapest day to book The Ben, Autograph Collection is Monday, with an average nightly rate of $239. The most expensive day is Friday at $483 per night.
To get the best price at The Ben, Autograph Collection, book around 6 weeks in advance. This could save you approximately 47% compared to booking last minute.
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 0.5 mi | West Palm Beach President Donald J. Trump Intl | 3.3 mi |
