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Convenient and easy to find. Interesting building in an attractive town. Staff very friendly and willing. Bedroom a bit small and double bedded rather than the twin beds we asked for.
Excellent staff & food.
Very comfortable hotel. Would have liked to have been given the option to book a table for dinner at the time of making the booking on the internet. The dining room was very full and we could not get the time we wanted. If we had known we would have booked on line.
the super kingsize bed was amazingly comfortable and the staff were very helpful.
The menu on offer was superb
Pleasant staff, historical and scenic setting on the village square. Excellent room facilities and very good food. No.
Excellent hotel with a friendly bar and lovely restaurant. The chef is to be congratulated in producing excellent home cooked food to a very high standard. No bad points!
Friendly staff, spacious room and excellent restaurant. A Little spoilt by not having a bath plug(!)
Very big and comfortable room. Excellent facilities. Very pleasant and comfortable dining room. Good ,value-for-money food. Very competent and friendly staff.
Peace and quiet, friendly polite staff. Beautiful surroundings. Good breakfast. Bar Menu and drinks overpriced. Quantity of food was small but quality very good.
All the staff were extremely friendly and helpful, I haven't got a bad word to say about the hotel. Dinner prices were quite expensive, but the quality was fantastic.
The grounds and locality. Not too far from Theakston's Brewery !
Staff were excellent Food was expensive, breakfast was cold
We were just staying overnight but enjoyed a walk in the extensive and very pretty grounds, both on the day we arrived and the following morning. The house is amazing and steeped in history. Not a complaint but a disappointment - the restaurant was one of the main attractions as it was a birthday treat, however the evening menu was so sparce and uninteresting that neither of us fancied it. So we ate in the bar instead. Again not a lot of choice but enjoyed what we had and the service and attention we received was excellent.
Enjoyed first class quality and service.A thoroughly enjoyable stay and look forward to an early return. Only a minor criticism in that service during dinner was a little too rushed.
Staff and services are very good and polite. Wonderful setting. Very good food. Very good sauna. Nothign really. The shower at the bathroom could be a little better. It is still 9 out of 10.
The atmosphere and family feel The exercise room was disappointing and having to book that and the spa rather than being able to use it all the time was disappointing
Beautiful surroundings, excellent food, good friendly service, large rooms. This hotel manages to be high end and luxurious but also copes well with small children. The overall very good quality experience was let down slightly by the slow and unattentive service when dining in the bar.
The service as reflected in the enthusiasm and commitment of all the staff to provide memorable service which thwe customer wanted and of which they could take pride
Very traditional hotel with character
Good location and good sized rooms.
Breakfast was ok Old and tired. In need of renovation. Heating very poor and it was - 8 outside. Staff not interested.
The style of the hotel was in keeping with the building and the city itself, the food was very good
Excellent food in bar and restuarant. Good service; large and comfortable rooms.
We were especially impressed with the politeness and efficiency of the staff. The food, Breakfast and Dinner, was excellent and made the stay a very pleasant experience. We were especially impressed with the politeness and efficiency of the staff. The food, Breakfast and Dinner, was excellent and made the stay a very pleasant experience.
room was adequate the breakfast however was excellent buffets can be poor but here the staff brought the food through in small amounts rather than by the tray full and as aresult the food was very fresh and of suberb quality. Room was serviced before we had checked out.
The elegance of the building, the formal gardens and the willingness of the staff to be helpful and charming.
the relaxing enviroment and friendly.
Breakfast very good Staff excellent Rooms although comfortable and clean need upgrading
Excellent rooms , brand new and all top of the range furnishings , Staff pleasant and helpful . Only minor details , staff willing to oblige , but apparently untrained in details such as cutlery presentation , and supply of table condiments etc .
The room had incredible views and was very comfortable The caravan park attached to it; also the pub/restaurant was poor and needs upgrading
The modern clean spacious room with very comfortable bed and chairs. The bathroom was also modern and spacious nothing
Very nicely appointed rooms. Good locally sourced food and nice and pleasant staff. I was surprised that a phone booking would cost more than booking through a third party on the internet even when I explained the cost of booking via internet they still insisted in charging a higher price on the phone, bizzare!
The food Construction on the detached annexe where the room was located had not been completed and we felt that security/safety was questionable. Unsure as to how suitable the fire precautions/fire exits were.
This was five star luxury with a fantastic menu. I loved the pillows, that for me was such a relief as I can't sleep on foam pillows. The room was huge and perfect and I would recommend this place to everyone
Room and facilities were excellent, staff very helpful and friendly. N/A
Very friendly welcome. Nothing too much trouble. The standard of the room was superb A1 I will recommend it with no hesitation
The hotel was very nice set in a lovely location the rooms were very nice, clean and comfy. Food very good a bit on the pricey side though.
Lovely location and very good rooms.
Very friendly and relaxed, room good size and comfortable, suited our needs Ideally would have prefered breakfast just a little later as we rarely get that extra half an hour, but wouldnt stop us returning.
A lovely, relaxing and friendly place. The breakfast was excellent, the room was relaxing and clean with nice bathroom and products. The surroundings were lovely too. The breakfast was 7.30 til 8.30, it would have been nice to have breakfast extended a bit until 9/9.30 for people wanting more of a lie in.
Very friendly owner who went to great lengths to make sure we enjoyed our stay. Very good supper was provided
would like breakfast a little later
the area was nice and peaceful relaxing just the radiator in bathroom did not work and was cold
Comfortable, friendly and clean
The full Yorkshire breakfast and accompanying fresh fruit, preserves etc. We were in a ground floor room and heard every footstep from the first floor bedroom above. Also the noise from the sliding doors of their wardrobe was annoying.....
Very comfortable and nice room. Very good breakfast, using local produce. Would have preferred to have been able to have breakfast later and so a more relaxing start to the day.
Breakfast and staff. No proper bar. Limited drink selection from honesty bar.
First class comfortable hotel in quiet rural location. Evening dinner menu by prior arrangement, otherwise a selection of pubs and restaurants are available in the surrounding villages.
Tony was a fantastic host.He really put himself out for us and was excellent company in the bar that evening.
The rooms were very clean, the beds were very comfortable, the decor very modern. The inn was a good old country pub. Large log fire, friendly locals, and a proper landlord, nothing was too much trouble. We would definitely stay there again
Small local pub with rooms. Food good, top breakfast. Was fine for Catterick visit.Good Theakston beers. earlier winter check in
I quite enjoyed my room. It wasn't luxury, but it was very good for the price and also included WiFi. The bathroom was new, the TV was very good and the bed was comfortable. Tony the owner was also very kind and recommended a local brasserie for food which was very good.
Very good overnight stay. Rooms well equiped and clean and very tidy Staff very friendly and helpful Check in time if the pub has closed at lunchtime you can not check in until 18:00 hours at the earliest