Bathroom wasn’t very clean-floor dirty. No kleenex in room or bathroom and only 1/3 roll of tp with no backup roll. Only one night so no biggie and it was cheap. Heard tons of noise from room above us. Would not stay again.
4 stars
Wyndham Garden Westlake
Photos of Wyndham Garden Westlake
Overview
Boasting an indoor pool, DoubleTree by Hilton Cleveland - Westlake is situated in Cleveland and offers comfortable accommodation. It also provides on-site parking and is a 10-minute drive from Huntington Reservation.
A 24-hour reception, a car rental desk and an express check-in and check-out feature are just some of the available services at the hotel. Additionally, the multilingual staff are on hand to provide local information. The hotel also offers a well-equipped gym.
All the rooms at DoubleTree by Hilton Cleveland - Westlake provide wireless internet access and a refrigerator. There are also several connecting rooms designed to accommodate families or groups travelling together.
Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast, lunch and dinner.
Cleveland Hopkins International Airport is under a 25-minute drive from DoubleTree by Hilton Cleveland - Westlake, and a shuttle service is provided for ease of travel. Progressive Field is an easy drive away.
Latest deals for Wyndham Garden Westlake
Amenities at Wyndham Garden Westlake
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Telephone
- Storage available
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Things to do
- Golf
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Wyndham Garden Westlake
6.7
Okay
1599 verified ratings
Wonderful
546
Very good
186
Good
160
Okay
115
Fair
147
Mediocre
103
Poor
342
Summary of reviews
Guests say
Guests appreciate the friendly and helpful staff, with many praising the service provided during breakfast and at the front desk. However, there are significant concerns regarding cleanliness, with reports of pests, unclean elevators, and unpleasant odors. Noise from other guests, particularly children, also detracted from the experience for some visitors.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.8 out of 10
679 reviews
6.7 out of 10
672 reviews
6.6 out of 10
25 reviews
5 out of 10
3 reviews
All reviews
Pros (+) Check in person at front desk was fabulous.
Cons (-) Hate to even mention this, but the warm "greeting" cookie was hard and cold. Room not made up morning after we arrived even though we did NOT have Privacy tag on door after 9:30 a.m. When we returned in the evening and found the room unmade we called the front desk and were informed that housekeeping came by at 9:30 and again at noon and the privacy tag was on the door. FAKE NEWS. Privacy tag was ...
Read more
Pros (+) the coffee
Cons (-) the general manager was very rude and did not care to hold his staff accountable for there wrong doing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at DoubleTree by Hilton Cleveland - Westlake is in April, offering a great time to enjoy the nearby attractions such as Regal Crocker Park Stadium 16 and IMAX and Crocker Park. The low season is in February, which may be a quieter time to visit and take advantage of potential discounts.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds at DoubleTree by Hilton Cleveland - Westlake are comfortable and clean, providing a good night's sleep during their stay.
Is parking available at the hotel?
Yes, the hotel offers on-site parking, providing convenience for guests who are traveling by car. Additionally, the hotel is located close to Cleveland Hopkins International Airport, making it accessible for travelers.
What can guests expect from the hotel's food quality?
The hotel offers an on-site restaurant serving breakfast, lunch, and dinner. While some guests have mentioned enjoying the breakfast, it's important to note that due to COVID-19 regulations, there may be limitations on the food offerings.
How is the cleanliness and customer service at the hotel?
While some guests have reported issues with cleanliness and customer service, such as dirty rooms, lack of towels, and unprofessional staff, others have praised the cleanliness and friendly staff. It's advisable to communicate any concerns directly with the hotel staff for a satisfactory experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
February is mentioned as the low season, which could be a good time to visit for those looking for a quieter experience and potentially lower rates.
Check Nearby Attractions
The hotel is conveniently located near Regal Crocker Park Stadium 16 and IMAX, Crocker Park, and Spa West, providing guests with entertainment and shopping options within close proximity.
Request Room Maintenance Promptly
If you encounter any issues with your room, such as a leaking sink or other maintenance concerns, it's advisable to request maintenance promptly to ensure a comfortable stay.
Verify Pool Hours
Some guests mentioned discrepancies in the pool hours compared to the information provided on the website. It's recommended to verify the current pool operating hours with the hotel before planning your visit.
Be Mindful of High Season
April is highlighted as the high season, so if you prefer a livelier atmosphere and are willing to navigate potentially higher rates, this could be the ideal time to visit.
Inquire About Breakfast Availability
Due to COVID-19 regulations, some guests were disappointed by the unavailability of breakfast. It's advisable to inquire about the current breakfast options and any associated regulations before your stay.
Consider Transportation Needs
The hotel offers free parking and an airport shuttle service, which can be convenient for guests with their own vehicles or those requiring airport transportation.
Accessibility Features
The hotel provides increased accessibility and wheelchair-accessible units, making it a suitable choice for guests with mobility needs.
Address Concerns Promptly
If you encounter any issues during your stay, such as cleanliness or service-related concerns, it's recommended to address them promptly with the hotel staff to seek resolution.
Location
1100 Crocker Road, Westlake, OH 44145
What's nearby
- Regal Crocker Park Stadium 16 and IMAX0.7 mi
- Crocker Park0.7 mi
- Spa West2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wyndham Garden Westlake
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $96 |
Average price (weekend night) | $102 |
When to book a room at Wyndham Garden Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Wyndham Garden Westlake
FAQs when booking at Wyndham Garden Westlake
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in WestlakeMost recommended
See most recommended stays in WestlakeGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 6.8 mi |
Everything you need to know for your stay in Westlake
Complete your trip
Popular destinations