Westlake hotels

Westlake hotels

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Westlake, OH
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Low season January
High season August
  Average price (weeknight): $88
  Average price (weekend night): $110

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most expensive time to stay

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Best Westlake hotels

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Overview Reviews
Your trip to Cleveland starts with a warm, comfortable guest room at the Hampton Inn North Olmsted Cleveland Airport hotel. We are just 11 minutes from Cleveland-Hopkins International Airport, not far from the Rock and Roll Hall of Fame, Quicken Loans Arena and Great Northern Mall. You’ll enjoy thoughtful amenities like free hot breakfast, free WiFi and complimentary shuttle service plus access to our indoor pool, fitness center and business center. Retire to your room each evening for a peaceful night’s rest in our clean and fresh Hampton beds®. Each spacious guest room is equipped with free WiFi, a work desk and sofa. Take a seat at the desk to catch up on business or watch your favorite shows on the HDTV. If you’ve forgotten an essential travel item at home, stop by our 24-hour Suite Shop to pick up a replacement. We also offer a guest laundry facility and complimentary on-site parking to make your stay more convenient. Our Cleveland hotel features 850 sq. ft. of meeting space to accommodate your next corporate event or social gathering.
2.0 Mediocre
Cons: I was charged the wrong amount for my stay
9.0 Excellent
Pros: Clean rooms and easy access to the airport.
Cons: Nope
10.0 Excellent
Pros: Traveled from Dayton, OH for a nephews 4th birthday party. Accommodations were close and comfortable.
9.0 Excellent
Pros: Its proximity to Holy Love Shrine.
Cons: Nothing
8.0 Excellent
Pros: Friendly staff
Cons: Chose this hotel b/c breakfast was included (due to having an early morning flight and knowing airport dining places would be closed...we only ended up with snacks for our flight). Recommend having cold breakfast items like bagels, granola, etc available
10.0 Excellent
Pros: Awesome hotel. Recently renovated and it is gorgeous. Clean and comfy! Will be back!!
9.0 Excellent
Pros: Hotel is quite new. Modern facility, very clean, staff was very professional and courteous. Free breakfast buffet was well stocked and maintained. Will book here again!
Cons: Absolutely no complaints!
10.0 Excellent
Pros: Clean and very nice outside sitting area
Cons: I personally prefer hotels with a small lobby bar or lounge
10.0 Excellent
Pros: Beautiful and very clean and updated hotel. Staff is very friendly and helpful. Free onsite parking, free breakfast which was delicious and many items to choose from. Hot items are changed up daily. I would definitely stay here again next time we are in town. Minutes from the rock n roll hall of fame, a huge mall and many restaurants. Highly recommended!
Cons: I don’t have anything that I didn’t like. All in all a great hotel.
10.0 Excellent
Pros: Love the comfort height toilets and grab bar in bathtub. Beds were comfortable and towels were soft and large enough to wrap around me. Breakfast was fresh fruit, yogurt (wide variety) pastries, eggs and cereals. During our summer stay the main entries for breakfast had a greater variety.
Cons: Not as much variety of main entries for breakfast. We were there four days and three out of four days scrambled eggs were our choice.
Overview Reviews
Hyatt Place Cleveland/Westlake/Crocker Park is the only hotel adjacent to Crocker Park, a premier dining and shopping destination in Greater Cleveland. Conveniently located 12.7 mile NW of the Cleveland Hopkins International Airport. Hyatt Place is only 3 miles from the beautiful Huntington Reservation and Lake Eire. Only 20 minutes from Cleveland, Progressive Field and the Quicken Loans Arena home to the Cleveland Indians and Cavaliers.
10.0 Excellent
Pros: The location is great!
Cons: Other Hyatt Place hotels have a bit larger rooms. In saying that,the room was larger than an average hotel room.
9.0 Excellent
Pros: Location
10.0 Excellent
Pros: Love this hotel and the surrounding area. A great place to stay when visiting my granddaughter and the Rock and Roll Hall of Fame.
10.0 Excellent
Pros: The location, and what is nearby..
10.0 Excellent
Pros: Great location clean room easy check in free parking
6.7 Good
Pros: Location was great, and the price was good.
Cons: Staff seemed inconvenienced when I checked in and at the bar. The staff member working at the bar seem bothered we approached the bar because she was talking with a couple seated at the bar.
7.1 Good
Pros: Location
Cons: Noise from the street
9.0 Excellent
Pros: rooms are little compacted
10.0 Excellent
Pros: Great Customer Service
Cons: none
9.2 Excellent
Pros: Clean, comfortable with a friendly staff
10.0 Excellent
Pros: Great location and up to date.
10.0 Excellent
Pros: Clean ,wide lobby big room . Especially location is fantastic. Right near hotel there is bug outdoor shopping area and restaurants and bars. Without car , we can walk ariund . Definitely we will visit this hotel again!
Cambria Hotel Cleveland Avon - Avon - Building
3
9.1 Excellent (806 reviews)
Overview Reviews
The Cambria Hotel Cleveland Avon is near the Cleveland Clinic-Avon Campus, and it offers easy access to popular attractions like Progressive Field and the Rock and Roll Hall of Fame. Nearby businesses include the Ford Ohio Assembly Plant. Take advantage of amenities that include free WiFi, an indoor heated pool, a fitness center and a full-service bar and restaurant. Stylish rooms include a microwave, refrigerator, coffee maker, desk and sofa sleeper. Meeting and event space is available. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
10.0 Excellent
Pros: The staff were all very friendly and the morning coffee bar was great—very clean and I liked the selection of creamers...it was also very quiet in the evenings which is what I needed to get some work completed and also to get a good nights sleep. I plan to stay here every time I work in Ohio (approximately 3 nights every 6 weeks)!!!
6.0 Good
Pros: Room was very spacious and modern
Cons: Booked hotel as a get away from house for the night that is only 10 minutes away. Wanted to relax in hot tub all evening was the plan. This was the worst hot tub as far as the power of the jets. Could not even feel anything coming out if the weak jets.
8.0 Excellent
Pros: The location of the hotel. Shopping and tons of restaurant choices.
Cons: The bed was too high for the disability room, but the hotel maintenance did make accommodations
10.0 Excellent
Pros: The rooms were very spacious and comfortable. The cookies in the lobby were delicious.
10.0 Excellent
Pros: The room was great! It was much larger than I expected it. There were 2 queen-size beds. There was also a separate living-room area, with a pull out couch bed.
Cons: n/a
9.0 Excellent
Pros: Nice hotel, nice area, restaurant, bar, Very good
10.0 Excellent
Pros: Beds were dreamy! Front desk manager, was informative & eager to make our stay the best. Great restaurants within walking distance
Cons: We thought the hotel was new!! Spotless!!
10.0 Excellent
Pros: Just love hotel employee. Booked a night stay & when I checked in I was told my reservation was for the day before. Due to the booking error I was feeling like I had nowhere to go. But hotel employee was able to help me get my credit & book another day fo
Cons: Walls were a little thin, but overall our stay was perfect!
10.0 Excellent
Pros: Staff was awsome.
Cons: Quasidlla could of been better. Hardly any filling.
9.0 Excellent
Pros: Room and lobby. Perfect for relaxation.
10.0 Excellent
Pros: Location and cleanliness
Cons: No
10.0 Excellent
Pros: the room was clean and very comfortable
Cons: the bathroom sink drain kept backing up
Overview Reviews
Hilton Orlando Bonnet Creek offers the best of both worlds: a convenient location surrounded by Walt Disney World® Resort and the peaceful serenity of the surrounding 482-acre nature preserve. With 1,009 spacious and elegantly appointed guest rooms and an array of family activities and premium amenities, this resort is certain to make your visit to Orlando a treasured memory. The heart of the resort is the award-winning 3-acre lazy river pool with water slide. Relax amid lush tropical landscaping and crystal clear water sparkling in the Florida sun, and enjoy daily poolside activities and excellent cabanas! Hilton Orlando Bonnet Creek offers complimentary transportation to Disney Theme Parks. The resort also features world-class dining with nearly twelve restaurant and lounges including the acclaimed La Luce. Plus, Kids Eat Free dinner at Harvest Bistro as part of the daily Resort Charge. Guests of Hilton Orlando Bonnet Creek are invited to enjoy the facilities and amenities of the adjacent Waldorf Astoria Orlando including the Rees Jones-designed championship golf course, Waldorf Astoria Spa and access to the WA Kids Club. When it comes to impeccable service, Hilton Orlando Bonnet Creek is second to none.
9.0 Excellent
Pros: Large room, well kept, everyone on staff was very friendly and helpful.
Cons: Breakfast left a little to be desired. Pastries could have been better, more fresh fruit could have been offered. Egg dishes were just OK.
8.0 Excellent
Pros: Very clean, and the morning staff was nice!
Cons: $75 pet fee that I was not made aware of when I made the reservation. Also, the lady working the front desk when I checked in, Kristin, did not greet me when I walked in, was not friendly or helpful.
10.0 Excellent
Pros: The room was a suite and it was absolutely big enough and very clean. Very friendly staff.
Cons: N/A
10.0 Excellent
Pros: Modern spacious room, with great cabinetry/countertops, and a superb kitchenette that even had a dishwasher! Staff is also friendly, attentive to customer needs(especially during busy breakfast), and is hard working. Also, parking is free!
Cons: No complaints. Everything was great!
9.7 Excellent
Pros: Loved this hotel. Everyone was nice and very accommodating. The room was spacious and clean. I would definitely stay again.
Cons: Only issue I had was the bed was a bit too soft and the pillows need to be a lot more firm! Thank you hotel2home
8.0 Excellent
Pros: Rooms Spacey
Overview Reviews
Welcome to the brand new Holiday Inn Express and Suites Cleveland West-Westlake! Westlake's newest and most modern hotel is located conveniently near Interstate 90, just 13 miles from Cleveland Hopkins International Airport, and 17 miles from all Downtown Cleveland has to offer, such as NBA Cavaliers Basketball, MLB Indians Baseball and NFL Browns Football, as well as the Rock & Roll Hall of Fame, Jack Casino, Great Lakes Science Center and the Greater Cleveland Aquarium. Business travelers will benefit from the proximity of our Holiday Inn Express and Suites, Westlake hotel to many nearby companies including American Greetings, Hyland Software, Ford Motor Co, Koyo, Ridge Tool, Nordson, Polyone, Republic Steel and the Cleveland Clinic and University Hospitals. Our 100% Smoke-Free Holiday Inn Express and Suites Westlake hotel offers easy access to attractions including Crocker Park, the Cleveland Zoo, Cleveland's professional sports district and is only 40 minutes from Cedar Point Amusement Park - the Roller Coaster Capital of the World! Guests will enjoy many amenities including flexible meeting space, 24-hour market, and our Splash Pad - Indoor Water Recreation Area with olympic-size lap lanes, whirlpool, kiddie slides and splash fountains!
10.0 Excellent
Pros: Super clean, friendly professional staff, excellent breakfast choices. Should be 3 star.
10.0 Excellent
Cons: Breakfast could have more options, some vegetable and cottage cheese would work
9.0 Excellent
Pros: My daughter and I LOVED the indoor pool!
Cons: The stay was not long enough.
10.0 Excellent
Pros: Clean and friendly staff
Cons: No
10.0 Excellent
Pros: clean
Cons: toilets very noisey
10.0 Excellent
Pros: Great location. Nice breakfast. Clean room and fun pool area, especially for kids.
10.0 Excellent
Pros: It was perfect!!!
Cons: I disliked leaving ...
10.0 Excellent
Pros: It was kid friendly, clean, and staff was fabulous.
10.0 Excellent
Pros: I love the cleanliness and the people. The pool was so fun we wanted to hang out at the motel for a day!
Cons: I like everything about this Motel
9.0 Excellent
Pros: The staff was very helpful, especially the lady helping with breakfast on Saturday, May 19. Breakfast was very good and is something that I look for when staying at a hotel.
Cons: NO
10.0 Excellent
Pros: Breakfast was good
Cons: Nope
10.0 Excellent
Pros: Beautiful hotel. Clean. Fantastic pool for families. Friendly, cheerful staff. Great breakfast. Everything was right.
Aloft Cleveland Airport - North Olmsted - Building
6
9.0 Excellent (355 reviews)
Overview Reviews
Open spaces, open thinking and open expression abound at Aloft Cleveland Airport. Thanks to our free shuttle service to and from Cleveland Hopkins International Airport, your stay begins basically the moment your plane touches the ground. Upon arriving at our hotel, you'll find yourself absolutely surrounded in beloved hot spots such as the Great Northern Mall and Grand Pacific Junction Historic Shopping District. After an eventful day, keep the party going with friends at the W XYZ bar® or play a game of pool in the lively setting of the Re:mix lounge. When you need a moment to relax, breeze into one of our stylish rooms complete with savvy décor, complimentary Wi-Fi and pillowtop mattresses. Additionally, our fitness center and indoor pool enable you to stay in shape. Infuse your social scene with vibrance in one of our two versatile event rooms, perfect for intimate meetings and showers. Whatever the reason for your stay, allow Aloft Cleveland Airport to provide the comfort and convenience you crave.
10.0 Excellent
Pros: Awesome!
9.0 Excellent
Pros: staff person, i forgot her name, was very helpful late evening last saturday night. very nice, clean hotel!
Cons: All good!
9.0 Excellent
Pros: Aloft is new, clean, and easy to get to. I really enjoyed my stay. The staff was friendly and helpful. I will certainly use them again!
Cons: The carpet in the hallways was not very pleasing to the eye. It was a shame because the rooms are so well decorated. I felt like I was in a uber-new place once I left the hall and entered my room.
1.0 Poor
Pros: The location of the hotel and the clerk that checked us in
Cons: There was mold in the bedroom area near the window for the shower and the soap dish was broken there were also no plastic bags in any of the garbage cans( not very sanitary)
9.6 Excellent
Pros: The shuttle picked us up at the car return. It also took us to the airport in the morning. Coffee, and water in room were free. We had a nice dinner at the restaurant adjacent to the hotel.
Cons: Breakfast is not free, but it is available
10.0 Excellent
Pros: Location and cleanliness
Cons: Walls thin and could hear doors closed by and people walking.
9.6 Excellent
Pros: Very clean!!!
10.0 Excellent
Pros: We loved the ultra modern decor. We loved the layout of the room. We really appreciated the newness of the room and the quiet, efficiency of the air/heat unit. It was the best hotel we've visited in a long time.
8.0 Excellent
Pros: Rooms and BAR are positives !!
Cons: I booked because the hotel had airport shuttle as one of the amenities. But the didn't have one running during my landing time and i had to nook cabs for my party.
8.0 Excellent
Pros: Friendly staff, very clean, comfortable bed
Cons: Could hear people upstairs in the morning. At the front desk, another hotel guest skipped the line, and the staff member spoke to her before those of us in line
10.0 Excellent
Pros: Very nice. Comfortable beds. Very clean.
Cons: I would be nice to have a continental breakfast.
5.0 Okay
Pros: Very clean, comfortable room. Staff was very friendly.
Cons: Staff gave a lot of incorrect or misleading information, there were MANY hidden costs. In total, my stay cost me almost $--- rather than the $--- I thought I was paying. Because of this, would not stay there again.
Overview Reviews
Savor your time away from home at Residence Inn Cleveland Avon at The Emerald Event Center. Our extended-stay hotel is connected to the events facility boasting over 11,000 square feet of meeting space. We also provide easy access to Crocker Park shopping center and the city of Avon Lake. Settle into a rejuvenating stay in our suites offering ergonomic workstations, complimentary high-speed Wi-Fi and fully equipped kitchens. Spread out with your four-legged friend in our separate sleeping and living areas, courtesy of our pet-friendly policy. In the morning, fuel up at our free breakfast buffet serving healthy and hearty options. Visit our on-site restaurant and bar, Craft, in the evening for small bites paired with a signature cocktail. Our active travelers can maintain a consistent workout routine at our fitness center and enjoy an invigorating swim at our indoor pool. Whether you're in town for work or play, make the most of your extended stay at Residence Inn Cleveland Avon at The Emerald Event Center.
4.0 Okay
Pros: large clean rooms
Cons: hidden costs not specified before booking hotel is advertised pet friendly and they charged an additional $100 cleaning fee upon check in NON-REFUNDABLE
10.0 Excellent
Pros: Stayed here for an event at the adjacent Emerald Events Center. I don't know how it could've been any better. Check in was easy. The staff were all polite and professional. There was a charge for data usage that I didn't use and was credited at check out.
10.0 Excellent
Pros: Staff was friendly and helpful. The whole hotel was super clean and well maintained.
10.0 Excellent
Pros: People, cleanliness and price.
Cons: No place to plug in hybrid vehicle.
10.0 Excellent
Pros: Everything was amazing for my daughter special bday celebration
Cons: Th chlorine levels was a bit high kids complain their eyes burning
10.0 Excellent
Pros: Older Residence Inn design but completely made over. Large modern suite. Plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better than the Market Pantry stuff to eat on site. Breakfast was ample
10.0 Excellent
Pros: The staff was so wonderful. No matter where we saw them we were greeted with a smile. It seemed like they all liked their jobs and each other. It made our stay so much more enjoyable.
Cons: The bar being in the lobby and closing at 10pm on Saturday night. It was awkward with the bar in the lobby and the open concept. There was a group of preteen girls that came down and hung out in the lobby with no adult. We were a small group that were enjoying our drinks and our conversation was not appropriate for the young girls. It would have been so much nicer being in an enclosed bar and we would have definitely stayed longer and bought more drinks after 10pm! There was a couple more guests that came down to the bar at 10pm only to find it was closing.
8.0 Excellent
Pros: The room was lovely and the price was right.
Cons: I chose this hotel because it has a shuttle to the Cleveland airport, however, this shuttle does not start running until 8am. Had I known this detail, I would not have chosen this hotel. I still had to pay for an uber to take me to the airport.
9.0 Excellent
Pros: The bar and food choices were wonderful, the rooms are well equipped and everything looked brand new.
Cons: The pull out couch mattress was too thin so the bed was uncomfortable.
9.0 Excellent
Pros: The kitchen with bar
Cons: No bath towels in room
10.0 Excellent
Pros: Hotel is clean, the rooms are nice and spacious, large outdoor patio areas, the bar's drinks and food were pretty good!
Cons: One woman didn't seem very happy to be there when checking us in. Breakfast wasn't as good as i was expecting it to be. Couldn't get the remote for tv to work well.
10.0 Excellent
Pros: Good easy to get to location easy on and off the highway lots of amenities bar in the lobby
Cons: Hardware in the bathroom of my room was loose... Towel racks towel hooks hot cold control for shower that was a little surprising but overall excellent would stay there again
Overview Reviews
Come to expect the best from your stay at Courtyard Cleveland Airport North. Find yourself taken care of when you utilize the complimentary shuttle to and from Cleveland Hopkins International Airport. In our modern rooms and suites in North Olmsted, you'll find free Wi-Fi, plush bedding and flat-panel TVs with premium movie channels to keep you comfortable and entertained. Every morning, fuel up with breakfast sandwiches and Starbucks® coffee at The Bistro. Don't forget to return in the evening for fresh American cuisine and handcrafted cocktails. No matter the reason for your visit, you will appreciate our location near Cleveland Metroparks Zoo®, Crocker Park, Great Northern Mall and CommutAir. You can also host intimate meetings and conferences in one of our two event spaces featuring custom catering and AV services. During downtime, break a sweat at our 24-hour fitness center and unwind with a soothing dip in our indoor pool. Get just what you need from a stay at Courtyard Cleveland Airport North.
5.0 Okay
Pros: It was very clean and uniform.
Cons: I expected there to be some type of free continental breakfast offering - although I should have read further to see that there was not. I would have chosen another place with a continental breakfast because I highly value that.
6.0 Good
Pros: Close to the airport and the shuttle is very convenient. The hotel is also and a good location near other stores, restaurants, and a mall.
8.0 Excellent
Pros: it is very quiet, clean and affordable. It has a restaurant and it is located near our destination.
10.0 Excellent
Pros: Amazing bed and pillows. Also the set up of the was very comfortable
Cons: Bathroom was dull. Didn’t quite grab my attention
10.0 Excellent
Pros: Convenient location. Friendly, accommodating staff and comfortable room.
Cons: N/A
10.0 Excellent
Pros: Very comfy beds
6.0 Good
Cons: fire alarm failure at about 3am not responsive by phone for van pickup
9.0 Excellent
Pros: Expectations met, easy on and off location, standards met.
10.0 Excellent
Pros: The overall experience was excellent. Newer hotel, loved the available of the bar in the evening. They offered hot breakfast items for ordering, not included but outstanding, hot and perfectly cooked.
10.0 Excellent
Pros: Location
7.0 Good
Pros: Staff was outstanding!
Cons: Shower not hot enough and spider webs in pur room. Also, needs more light in the room, was very dark with curtains closed and lights on.
9.0 Excellent
Pros: Recently updated in all areas. Quiet, comfortable rooms with great beds. No breakfast provided, but Bistro available with hot and cold menu items. Shuttle availability is great.
Cons: No safe in the room. Would prefer microwave in room instead of lobby/store atea.
Overview Reviews
Hotel Suites Near Cleveland Airport Feel Just Like Home. Enjoy our North Olmsted Hotel as your perfect place to be your home away from home! Located off Interstate 480 and within minutes of Interstate 71, Interstate 90 and the Ohio Turnpike, Candlewood Suites Hotel Cleveland North Olmsted is ideally situated with easy access to attractions and businesses. The hotel's location is less than 4 miles from Cleveland Hopkins Int. Airport and downtown Cleveland is just 15 miles away! Minutes from IX Convention Center, NASA Glenn Research Center, Cleveland Clinic Main Campus as well as area hospital campuses. Our hotel suites accommodates the business and leisure travelers needs alike. Nearby nature preserves such as Bradley Woods and Rocky River as well as access to our community rec center for the active traveler. Popular downtown Cleveland attractions like the Rock and Roll Hall of Fame, Cleveland Museum of Art, and more are a short drive away! The hotels amenities are carefully designed with you in mind. Pick up a snack or sundry items before using the free laundry facilities or to energize you after a workout in the Fitness Center. Our Candlewood Cupboard stays stocked with sundry items, snacks and beverages. Our extended stay hotel in Cleveland is designed to help you stay completely at ease. Come visit us today to see why so many travelers choose Candlewood Suites Cleveland North Olmsted.
10.0 Excellent
Pros: Comfortable bed. Extremely clean. Free laundry.
9.0 Excellent
Pros: Free laundry, great beds, good staff
Cons: Not really
9.0 Excellent
Pros: Kitchenette was really nice
Cons: Bed was average
10.0 Excellent
Pros: The rooms are big and the staff are very nice.
Cons: They don't accept cash.
5.0 Okay
Cons: The room was misleading on the website. Standard rooms a usually a double. This entire hotel only had singles.
10.0 Excellent
Pros: Very home like. The staff were nice and quite accommodating. The hotel was clean and very comfortable.
Cons: No... Everything was great!
10.0 Excellent
Pros: The staff was very helpful and friendly. The room had everything needed for my stay
Cons: No One of the best places I have stayed.
10.0 Excellent
Cons: Noisy neighbors
7.5 Good
Pros: Clean
Cons: Cleaning staff noisy in hallway
8.3 Excellent
Pros: The reception people
Cons: There was no restaurant. They have a shop where you can buy few things for breakfast. There was a kitchen in the room but i prefer to have a restaurant.
10.0 Excellent
Pros: Great hotel! The staff is friendly and caring! The rooms are clean and updated. The bed is the best. I never sleep good in hotels, but whenever I stay at Candlewood Suites I sleep very well! Love this hotel!
Cons: Not that I can think of.
9.0 Excellent
Pros: Kitchen option was best.
Cons: There were few mold in the bath tub. Hair on the bed sheet. Remote for tv was not working - volume down and power not working.
Sonesta ES Suites Cleveland Airport - Middleburg Heights - Bedroom
10
8.5 Excellent (1,665 reviews)
Overview Reviews
With a stay at Sonesta ES Suites Cleveland Airport in Middleburg Heights, you'll be near the airport, within a 15-minute drive of Cleveland Metroparks Zoo and Baldwin Wallace College. Featured amenities include complimentary wired Internet access, express check-out, and dry cleaning/laundry services. Planning an event in Middleburg Heights? This hotel features 550 square feet (51 square meters) of event facilities. A roundtrip airport shuttle is complimentary at scheduled times.
10.0 Excellent
Pros: Everything else is great, very comfortable and great location
Cons: Wish the actual bathroom was a little bigger
10.0 Excellent
Pros: The modern furnishings
10.0 Excellent
Pros: It was very clean
Cons: Its kind of far
10.0 Excellent
Cons: kind of hear the people in room above
5.4 Okay
Pros: The room was spacious and comfortable. Breakfast was okay.
Cons: They never cleaned our room even though we called multiple times every day to have it cleaned. They didn’t even replace our toilet paper to take our trash. We had to call every single day for that and they took a long time to do it.
7.0 Good
Pros: I liked the location with plenty of places to eat within walking distance. I also liked the sized of the room and the cleanliness.
Cons: Did not receive service one night.
8.0 Excellent
Pros: Hotel was what you would hope for. Clean, comfortable bed and quite. Love the apartment feel and ease of coming and going. Staff was friendly and airport shuttle was convenient. Location was nothing special but close to airport and seemed like a safe area
Cons: Breakfast was not good when very busy on the weekend. However weekday breakfast was much better. Seemed like other people in my “building” were not travelers but possibly living there. But they were quite and I had no issues.
8.0 Excellent
Pros: Large suites, clean, friendly staff.
Cons: Breakfast could be better... Eggs had no flavor, and didn't even have the consistency of eggs. For the price, breakfast needs improved.
9.0 Excellent
Pros: Everything else was great and everyone was so nice and helpful.
Cons: Not as clean as I would like it but was okay. Pee left on toilet after they post to clean it. Plus asked for extra towels and didn't get them.
10.0 Excellent
Pros: The room was much bigger than expected.
9.6 Excellent
Pros: I love that each suite I have stayed in has a full kitchen! It is so convenient and makes it feel like home. The staff are super friendly
7.0 Good
Pros: Location is great to have restaurants close by, highway, and to the airport. We stayed here in the past due to being close to our relatives.
Cons: No one ever came to tidy up our room over our 3 day stay. Unacceptable! We left the room each day between 10-11 am. We have not had this problem staying here in the past. Also, the advertised hot breakfast was not replenished and left few choices.
Overview Reviews
With a stay at Sonesta ES Suites Cleveland Westlake in Westlake, you'll be a 1-minute drive from Crocker Park and 5 minutes from Lake Erie Nature & Science Center. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Westlake? This hotel features 400 square feet (37 square meters) of event facilities. Free self parking is available onsite.
10.0 Excellent
Cons: The parking
10.0 Excellent
Pros: Exceeded my expectations, in all areas. Great room, didn't want to get out of the awesome shower, terrific breakfast. It was wonderful, will most definitely stay here again when the area.
Cons: Walking in the cold &!snow to the building I was in, but it sure was worth the walk.
4.2 Okay
Pros: The many options offered at the free breakfast was a plus
Cons: There was no WiFi in room had to do some work and needed to go to main lobby to use very inconvenient. Both tubs clogged when you showered drain didn’t work well. Also the heat in room was unproportioned. It was super hot upstairs and super cold in living room/kitchen area.
10.0 Excellent
Pros: Breakfast was good! Much better than the continental breakfast that most hotel chains serve. Also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things I needed to do.
Cons: Can't say that there was anything that I didn't like.
10.0 Excellent
Pros: Room layout was great. Nice seating area around fireplace. My six siblings and nephew were gathered for my sister's memorial and my suite provided a meeting place. Very cozy.
Cons: No hair dryer or wine opener in teh room.
9.6 Excellent
Pros: The fireplace was excellent. Respected the request for early checkin.
Cons: It was excellent— no complaints.
2.0 Mediocre
Pros: The room was very nice. Clean. Full kitchen. Great breakfast
Cons: We stayed for 2 nights. The first night we could hear music through the walls... The second night an all out party broke out below us... Loud
10.0 Excellent
Pros: The great customer service at check in and check out.
8.3 Excellent
Pros: The property was nice, different, and clean.
Cons: Staff overcharged, and when it was brought to their attention the overcharge was acknowledged, but ultimately never reimbursed me the price that was guaranteed. When talking to the manager over the phone the woman's tone was defensive and impolite. But with that being said the staff was able to accommodate me when arriving early and allowed for me to check in. I do believe this to be an isolated incident.
3.0 Mediocre
Pros: It has potential if properly maintained.
Cons: Dirty and poorly maintained. Room door didn't open properly every time. Smelled.
5.0 Okay
Cons: At checkout, the woman at the front desk accused me of lying about late check out that my husband had procured earlier. He had spoken to a male on the phone who said we could stay until 2pm because we were at a funeral. The woman at 1:30pm was rude and my 2 year old and husband had to stand out in the rain by the room while she reset our key cards. I have never had such a poor experience with check out. Again, she did not speak to my husband but claimed she had, and accused me of lying.
1.0 Poor
Pros: nothing
Cons: Horrible Hotel. Recently remodeled? Just a slap of paint over dirty everything. garbage bags outside of doors for days. horrible deodorizing smell inside trying to mask stench. NO SHOWER CURTAIN. front desk inept, sent us to room w/o key activated. BAD!!!
Overview Reviews
Welcome to the Hampton Inn and Suites Cleveland Airport hotel. The Management and staff invite you to see why we are truly ''Making it Hampton''. We are located in Middleburg Heights, Ohio conveniently located just 3 miles from Cleveland Hopkins Airport. Berea is located just 2 miles away and is home to the Cleveland Browns Training Facility, Baldwin Wallace College and the Cuyahoga County Fairgrounds. Our location on Ohio Interstate 71 makes it easy to get to downtown Cleveland (10 miles away). It's a quick drive to the Rock and Roll Hall of Fame, Tower City, Jacobs Field and the Cleveland Brown's Stadium. We are also within minutes of lots of fine dining. We are pleased to offer complimentary 24-hour shuttle service to Hopkins Airport from this Hampton Inn and Suites hotel. Whether traveling to Cleveland, Ohio on business or pleasure, Hampton Inn and Suites hotel guests enjoy amenities which include the famous Hampton On the House breakfast, indoor pool and whirlpool, complimentary high-speed internet access in all guest rooms, complimentary wireless high-speed access in all public areas and meeting rooms, 2 line phones with data port and voicemail, in-room coffeemakers, hairdryers, iron and ironing board. Guest rooms at the Hampton Inn and Suites at the Cleveland, Ohio airport hotel also come with complimentary local and 800 phone calls, complimentary HBO with plenty of other stations. We are also pleased to offer our hotel guests a full line of pay-per-view in-room movies. The Hampton Inn and Suites Cleveland Airport hotel has 97 rooms consisting of 22 suites all with full kitchens. Selected suites also offer whirlpool tubs and fire places. We offer connecting rooms, same day laundry/valet service, coin operated guest laundry and a fitness room to our hotel guests. If your business in Cleveland, Ohio requires meeting room space, this Hampton Inn and Suites hotel can accommodate meetings with seating up to 100 people. The next time your travels bring you to the Cleveland, Ohio area, stop in and let us show you what the 100% Hampton Guarantee is all about. We love having you here in Cleveland, Ohio at the Hampton Inn and Suites Airport hotel.
9.6 Excellent
Pros: Friendly staff, cleanliness
9.4 Excellent
Pros: Didn’t eat.
Cons: Room over booked. We got an upgrade but didn’t have the amenities we requested
5.8 Okay
Pros: The jetted tub in the suite saved me because I’d promised my children a pool
Cons: The pool was not heated, no hot tub, bottled water at the front desk are $5 each, and no receipt when checking out. I was told this was because I’d booked the room through booking.com. I tried to rent the room directly through your website and no rooms where available, so I had to go back and book through the booking.com. The receptionist saying that my receipt would come through booking.com and not the front desk was unacceptable. I’m a hotel owner and know how the industry works through booking.com and the motel is the property that does all the paperwork for all bookings.
7.9 Good
Pros: Front desk staff was so friendly. Easy check in and check out.
9.0 Excellent
Pros: The staff we encountered were awesome, both the front desk people and the person working in the breakfast area. We loved the breakfast and the 24 hour free coffee and tea! Good location and super close to the airport. Would definitely stay here again.
9.6 Excellent
Cons: Fire alarm in the middle of the night
10.0 Excellent
Pros: I've stayed here three times and this hotel is a great value! Great breakfast, clean, very comfortable rooms, awesome staff, close to the airport. Coffee and hot water is available 24 hours a day. This is my favorite place to stay when I visit Middleburg Heights.
Cons: The only suggestion I have is to include some herbal teas in the selection of teas.
7.0 Good
Pros: Room was nice, clean and comfortable
Cons: Was hard to hang clothes with a hangar in closet because the bar is mounted too close to shelf above
6.3 Good
Cons: The jetted tub had a problem starting up. Had to call the desk. While in the tub I discovered a piece of clothing that was not ours. We explained this to the front desk at checkout. The only thing she asked was if the garment was still there. She did not apologize or offer a discount for the tub or for the clothing.
4.0 Okay
Pros: HBO
Cons: Front desk clerk was ride at check inThe ceiling tile was soaking and leaking. The floor was wet and slippery in the bathroom. They asked us to move after we were settled at 930pm. But we needed to get up at 4am. No refund or anything. Pretty disappointin
10.0 Excellent
Cons: Our tv in the bedroom did not work.
10.0 Excellent
Pros: Hotel was in a good location. The breakfast bar was excellent (good food selection and easy to navigate). I had some trouble connecting to WiFi so I called the desk and they quickly fixed the problem. The workout room was very clean.
Cons: The one item that concerned me was the a door from the lobby to the outside was open 24 hours a day. I thought this could pose a potential security problem.
Overview Reviews
Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, mini-fridge and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Quicken Loans Arena and Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we’re the ideal hotel for business travelers and are located near Hyland Software, American Greetings, PolyOne, Cleveland Clinic and Ford Motor Company. Open for breakfast and dinner, our on-site eatery, The Bistro features a delicious menu of traditional favorites, Starbucks® beverages, wine, beer, and cocktails. From a fitness center, indoor pool and spa, high-tech business center to complimentary parking, we provide everything the modern traveler needs for a seamless and carefree stay.
10.0 Excellent
Pros: The room was very comfortable.
7.5 Good
Pros: Nice lobby, convenient location near the highway.
Cons: Property was a bit dated: ugly wallpaper, crappy florescent lights by the bed. A chunk of something that looked like drywall stuck to the carpet in front of the bathroom sink. Restaurant has limited hours, so in the afternoon, there's nowhere to get coffee. Not a bad place, but not quite what I expected from the Marriott brand halo.
9.0 Excellent
Pros: Location
10.0 Excellent
Pros: Clean, attractive, location.
Cons: No breakfast.
8.0 Excellent
Pros: Great location, clean and staff was very nice.
Cons: TV picture was very blurred and pretty small for the size of the room. Bed was a little too hard for me.
8.0 Excellent
Pros: It is clean, has a nice pool & exercise area and is close to my daughters house.
Cons: The cleaning staff did not clean our room on the 3rd nights stay. However, when we told the front desk they were accommodating and took that night off of our bill. Would also prefer the complimentary breakfast. Their menu is limited and the coffee is kept in carafes in the cafe that don’t keep them coffee hot.
10.0 Excellent
Pros: Location for all of my activities was my top priority and this place exceeded my expectations.
Cons: The mattress was a bit too hard for me and I wish I had a choice between down or foam pillows. I really don’t like down.
7.0 Good
Pros: I arrived early and was alowed to check in and leave a key for my girlfreind at the desk.
Cons: The location is not stellar. The Super 8 next door is a dump. Also, the bar was not open for drinks or snacks.
10.0 Excellent
Pros: Location Cleanliness Dining and lounge areas Snacks and meals for purchase - great selection
Cons: No continental breakfast
10.0 Excellent
Pros: Location, and professional staff.
Cons: Not a thing!
9.0 Excellent
Pros: Location- friendly, helpful staff
Cons: No
10.0 Excellent
Pros: Clean
Cons: No free breakfast
Overview Reviews
Enjoy our Cleveland Airport Hotel's Complimentary Shuttle Welcome to the Holiday Inn Express® Cleveland Airport - Brookpark hotel. We are conveniently located one mile from the CLE Airport and 4 miles from the IX Center. Whether you are here on business or pleasure, our accommodations are sure to have exactly what you need.This Brookpark, Ohio hotel's location near the airport is ideal for guests traveling on business. We are in close proximity to area businesses, including the Ford Plant, SW Gen Hospital, G.M; and Baldwin Wallace University. Our hotel offers a complimentary airport shuttle, available from 5AM to 12AM, and Flyte System, which allows guests to print boarding passes & check flight info from our hotel lobby. We offer a Park and Fly package for those guest wishing to leave a vehicle beyond their stay.If you are visiting the area for pleasure, you will find plenty of attractions in nearby Cleveland. Our hotel's location is within 10 miles of popular attractions like the Rock & Roll Hall of Fame and Cleveland Metroparks Zoo. Sports fans appreciate our easy access to all sport venues downtown.Some of our Cleveland Airport hotel's great amenities include free high-speed Internet access, a fitness center, a business center and a relaxing, indoor pool. Guests are invited to start the day off right each morning with our complimentary hot breakfast bar.Upgraded Internet and Direct TV including NLF ticket
8.0 Excellent
Pros: Breakfast was great, beds were really comfy
10.0 Excellent
Pros: Great customer service with desk and breakfast staff. Location, hotel shuttle , late check in , full breakfast with healthy options , full stocked room with microwave, safe, mini fridge , nice toiletries, well stocked with towels.
Cons: No complaints
5.0 Okay
Cons: We were told not to book a king room in the future and i have no idea why
10.0 Excellent
Pros: Great staff and went above and beyond for service.
Cons: No
9.6 Excellent
Pros: Front Desk Personnel!
Cons: We weren’t able to spend more time at the hotel because of work.
8.0 Excellent
Pros: I like the fact they had an airport shuffle every half hour.
Cons: No ATM inside the hotel. Breakfast was well organized.
10.0 Excellent
Pros: I was thrilled with this Holiday Inn Express. The location was convenient, the staff were friendly and helpful, the free breakfast was delicious! I have stayed at other Holiday Inn Express hotels and they did not compare to the excellence of this one.
Cons: Everything was great . . . no feedback for improvement.
1.0 Poor
Cons: Parking is not included, the staff was not helpful and when I asked to speak with the manager a call was set up for the morning and he did not call. Then I was told he would speak with me at breakfast and he did not. Very disappointed in the staff.
5.0 Okay
Pros: Clean
Cons: Would let me credit my husband's reward card
5.0 Okay
Cons: The air conditioner was extremely loud and beeped all night. The bed was not very comfortable.
10.0 Excellent
Pros: For the price I paid, I got more than enough room, and the staff was extremely courteous and accommodating. I would definitely stay here again.
Cons: The only downside is that the shuttle does not operate 24 hours. My flight got in late and I had to take a shuttle to the hotel.
10.0 Excellent
Pros: The size of the room was comfortable and fantastic.
Cons: The hostess in the breakfast room was not as professional as I would've expected.
Overview Reviews
Our Fairfield Inn & Suites by Marriott, offers the perfect combination of amenities and value. We offer you a "Home away from Home" lodging experience. We offer a variety of room options depending on your needs. Our suites have King and/or Double beds as well as pull out sofas, we also feature King suites with separate sleeping quarters. All of our newly updated rooms come equipped with refrigerators, and our spacious suites are equipped with microwaves as well. Whether you are here for business or pleasure, we recommend that you start your day with our hot breakfast; featuring eggs, bacon or sausage patties, hot flavorful oatmeal and Belgian waffles. We also offer hard boiled eggs, fresh fruit or fruit salad, multi-grain bread and low-fat yogurt. Here at Fairfield Inn and Suites we offer free Wi-Fi, Business Library (with printers) and free fax service. All of our guest have the comfort of knowing "You're our #1 Priority"
8.0 Excellent
Pros: Great value, very good breakfast, convenient location.
Cons: Walls in the bathroom were dirty or stained. My room was a little on the small side, and no microwave.
10.0 Excellent
Pros: Easy check in and out. Room was clean.
Cons: No
10.0 Excellent
Pros: Very good location. Clean. Comfortable.
Cons: Property was excellent. Strange thing happened. An older man followed us to our car and appeared to be taking a video of us. I asked him if he was taking our photo while we were in our car. He responded saying he was and said we were cheating the place. I inquired about what he was talking about. He said that we didn’t stay there but we had breakfast. I told him that we had stayed there. He said he didn’t believe so and was calling the police and ran back into the hotel.
9.0 Excellent
Pros: Nice price, interior has been upgraded, easy on and easy off to route 90/2.
10.0 Excellent
Pros: The staff was a pleasure!
Cons: N/a
5.8 Okay
Cons: The room had a smell in it like stale smoke and it was dirty boot prints all in the bathroom
10.0 Excellent
Pros: We were very comfortable throughout our stay! The staff was so helpful, attentive & friendly. They put out large carafes of fruit infused ice water every morning (along with coffee & tea) and kept them full throughout the day. We loved this hotel.
10.0 Excellent
Pros: The rooms were great!
Cons: It was our wedding night and we checked in a lil later and got our room downgraded from an executive king to a double room.
10.0 Excellent
Pros: I didn't get the breakfast but the coffee is amazing!!
Cons: N/a
8.0 Excellent
Pros: The staff was very friendly and helpful.
Cons: The floor felt as if it had a film on it, the toilet was not secured to the floor properly, the office chair was not safe as my son and I sat and fell backwards and the breakfast was not what we are used to when staying at any Marriott hotel.
7.9 Good
Pros: The bed was comfortable
Cons: Construction out front which continued throughout night
10.0 Excellent
Pros: Great hotel. Very close to shopping, restaurants, freeway access. Renovated rooms with comfortable beds, high tech TV, refrigerator, large bathroom with glass shower and fantastic water pressure. FREE breakfast that is kept full and fresh.
Overview Reviews
The TownePlace Suites Cleveland Airport Hotel is one of the top extended stay hotels near the Cleveland Airport and downtown. We offer all the comforts of home through residential-style living in spacious studio, one and two bedroom suites and an inviting staff that is available 24 hours a day. Each suite has 25% more space than other hotel rooms and features a fully equipped kitchen with stove, oven, refrigerator, microwave and utensils, perfect for an extended stay. Enjoy a large workspace and free Wi-Fi. Start your day in our new breakfast room with a complimentary meal with hot options. In a hurry? Grab snacks and beverages at our 24/7 Market. Stay fit in our expanded fitness center, relax at our seasonal outdoor pool or cook out on the grill. Other extended stay conveniences include on-site guest laundry and a newly renovated lobby featuring a 24-hour business center with computer, Internet, copier and fax access. Stay awhile at one of the best hotels near the Cleveland airport!
9.0 Excellent
Pros: I love the 2 bedroom suite set up
10.0 Excellent
Pros: The room itself room heat wasn't room switched my room immeadialtly the cable
6.0 Good
Pros: The kitchen had a full stove with an oven and stove top range.
Cons: The room is very small to be considered a suite. The desk that is in the room takes up more space and is not efficient for a suite. The room needs a table and chairs to sit at for eating, which can double as work space.
8.0 Excellent
Pros: They gave me a very large room with 2 beds in 2 separate rooms
Cons: They need to clean the common areas such as hallway rugs, etc. The property doesn't look very old but is aging quickly due to what seems to be lack of maintenance. Also, the bed linens were either not changed from the previous occupant, or were not washed
10.0 Excellent
Pros: Everything that I expected. It Is a very nice place to stay will book there again.
Cons: It was nothing ha I didn't like about this place
8.8 Excellent
Pros: Derek at the check in desk was a boss. I had a long couple days of traveling, and there was no cold water (my long anticipated shower temperature was only hot to scalding hot). And the TV didn't work. This guy took care of both to the best of his ability.
Cons: No bathroom exhaust fan. But the price was solid. Would return.
10.0 Excellent
Pros: The staff was super friendly and went above and beyond to help make our stay great! Their was plenty of room for me, my husband and our three picky teens! The price was great as well! It was a really fantastic stay!
8.0 Excellent
Pros: 2 separate bedroom suite
Cons: the suite only had 1 bathroom
6.0 Good
Pros: Manager was very helpful
Cons: The first room we were given smelled very smoky
10.0 Excellent
Pros: The hotel was very clean the room was comfortable for my stay. The staff was very friendly and helpful. I will recommend this hotel to others, it is definitely worth the money to stay there. I love the layout of the room, especially the kitchen. I most certainly will be back to stay there again.
7.5 Good
Pros: The room was very nice. The breakfast was good.
Cons: Didn't like that the breakfast room was very small.
10.0 Excellent
Pros: The suite was beautiful and dog friendly we will be back for the summer break. The kids can't wait.
Cons: No

Best rooms in Westlake

Overview Reviews
Welcome to the brand new Holiday Inn Express and Suites Cleveland West-Westlake! Westlake's newest and most modern hotel is located conveniently near Interstate 90, just 13 miles from Cleveland Hopkins International Airport, and 17 miles from all Downtown Cleveland has to offer, such as NBA Cavaliers Basketball, MLB Indians Baseball and NFL Browns Football, as well as the Rock & Roll Hall of Fame, Jack Casino, Great Lakes Science Center and the Greater Cleveland Aquarium. Business travelers will benefit from the proximity of our Holiday Inn Express and Suites, Westlake hotel to many nearby companies including American Greetings, Hyland Software, Ford Motor Co, Koyo, Ridge Tool, Nordson, Polyone, Republic Steel and the Cleveland Clinic and University Hospitals. Our 100% Smoke-Free Holiday Inn Express and Suites Westlake hotel offers easy access to attractions including Crocker Park, the Cleveland Zoo, Cleveland's professional sports district and is only 40 minutes from Cedar Point Amusement Park - the Roller Coaster Capital of the World! Guests will enjoy many amenities including flexible meeting space, 24-hour market, and our Splash Pad - Indoor Water Recreation Area with olympic-size lap lanes, whirlpool, kiddie slides and splash fountains!
10.0 Excellent
Pros: Super clean, friendly professional staff, excellent breakfast choices. Should be 3 star.
10.0 Excellent
Cons: Breakfast could have more options, some vegetable and cottage cheese would work
9.0 Excellent
Pros: My daughter and I LOVED the indoor pool!
Cons: The stay was not long enough.
10.0 Excellent
Pros: Clean and friendly staff
Cons: No
10.0 Excellent
Pros: clean
Cons: toilets very noisey
10.0 Excellent
Pros: Great location. Nice breakfast. Clean room and fun pool area, especially for kids.
10.0 Excellent
Pros: It was perfect!!!
Cons: I disliked leaving ...
10.0 Excellent
Pros: It was kid friendly, clean, and staff was fabulous.
10.0 Excellent
Pros: I love the cleanliness and the people. The pool was so fun we wanted to hang out at the motel for a day!
Cons: I like everything about this Motel
9.0 Excellent
Pros: The staff was very helpful, especially the lady helping with breakfast on Saturday, May 19. Breakfast was very good and is something that I look for when staying at a hotel.
Cons: NO
10.0 Excellent
Pros: Breakfast was good
Cons: Nope
10.0 Excellent
Pros: Beautiful hotel. Clean. Fantastic pool for families. Friendly, cheerful staff. Great breakfast. Everything was right.
Overview Reviews
Hyatt Place Cleveland/Westlake/Crocker Park is the only hotel adjacent to Crocker Park, a premier dining and shopping destination in Greater Cleveland. Conveniently located 12.7 mile NW of the Cleveland Hopkins International Airport. Hyatt Place is only 3 miles from the beautiful Huntington Reservation and Lake Eire. Only 20 minutes from Cleveland, Progressive Field and the Quicken Loans Arena home to the Cleveland Indians and Cavaliers.
10.0 Excellent
Pros: The location is great!
Cons: Other Hyatt Place hotels have a bit larger rooms. In saying that,the room was larger than an average hotel room.
9.0 Excellent
Pros: Location
10.0 Excellent
Pros: Love this hotel and the surrounding area. A great place to stay when visiting my granddaughter and the Rock and Roll Hall of Fame.
10.0 Excellent
Pros: The location, and what is nearby..
10.0 Excellent
Pros: Great location clean room easy check in free parking
6.7 Good
Pros: Location was great, and the price was good.
Cons: Staff seemed inconvenienced when I checked in and at the bar. The staff member working at the bar seem bothered we approached the bar because she was talking with a couple seated at the bar.
7.1 Good
Pros: Location
Cons: Noise from the street
9.0 Excellent
Pros: rooms are little compacted
10.0 Excellent
Pros: Great Customer Service
Cons: none
9.2 Excellent
Pros: Clean, comfortable with a friendly staff
10.0 Excellent
Pros: Great location and up to date.
10.0 Excellent
Pros: Clean ,wide lobby big room . Especially location is fantastic. Right near hotel there is bug outdoor shopping area and restaurants and bars. Without car , we can walk ariund . Definitely we will visit this hotel again!
Overview Reviews
With a stay at Sonesta ES Suites Cleveland Westlake in Westlake, you'll be a 1-minute drive from Crocker Park and 5 minutes from Lake Erie Nature & Science Center. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Westlake? This hotel features 400 square feet (37 square meters) of event facilities. Free self parking is available onsite.
10.0 Excellent
Cons: The parking
10.0 Excellent
Pros: Exceeded my expectations, in all areas. Great room, didn't want to get out of the awesome shower, terrific breakfast. It was wonderful, will most definitely stay here again when the area.
Cons: Walking in the cold &!snow to the building I was in, but it sure was worth the walk.
4.2 Okay
Pros: The many options offered at the free breakfast was a plus
Cons: There was no WiFi in room had to do some work and needed to go to main lobby to use very inconvenient. Both tubs clogged when you showered drain didn’t work well. Also the heat in room was unproportioned. It was super hot upstairs and super cold in living room/kitchen area.
10.0 Excellent
Pros: Breakfast was good! Much better than the continental breakfast that most hotel chains serve. Also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things I needed to do.
Cons: Can't say that there was anything that I didn't like.
10.0 Excellent
Pros: Room layout was great. Nice seating area around fireplace. My six siblings and nephew were gathered for my sister's memorial and my suite provided a meeting place. Very cozy.
Cons: No hair dryer or wine opener in teh room.
9.6 Excellent
Pros: The fireplace was excellent. Respected the request for early checkin.
Cons: It was excellent— no complaints.
2.0 Mediocre
Pros: The room was very nice. Clean. Full kitchen. Great breakfast
Cons: We stayed for 2 nights. The first night we could hear music through the walls... The second night an all out party broke out below us... Loud
10.0 Excellent
Pros: The great customer service at check in and check out.
8.3 Excellent
Pros: The property was nice, different, and clean.
Cons: Staff overcharged, and when it was brought to their attention the overcharge was acknowledged, but ultimately never reimbursed me the price that was guaranteed. When talking to the manager over the phone the woman's tone was defensive and impolite. But with that being said the staff was able to accommodate me when arriving early and allowed for me to check in. I do believe this to be an isolated incident.
3.0 Mediocre
Pros: It has potential if properly maintained.
Cons: Dirty and poorly maintained. Room door didn't open properly every time. Smelled.
5.0 Okay
Cons: At checkout, the woman at the front desk accused me of lying about late check out that my husband had procured earlier. He had spoken to a male on the phone who said we could stay until 2pm because we were at a funeral. The woman at 1:30pm was rude and my 2 year old and husband had to stand out in the rain by the room while she reset our key cards. I have never had such a poor experience with check out. Again, she did not speak to my husband but claimed she had, and accused me of lying.
1.0 Poor
Pros: nothing
Cons: Horrible Hotel. Recently remodeled? Just a slap of paint over dirty everything. garbage bags outside of doors for days. horrible deodorizing smell inside trying to mask stench. NO SHOWER CURTAIN. front desk inept, sent us to room w/o key activated. BAD!!!
Overview Reviews
Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, mini-fridge and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Quicken Loans Arena and Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we’re the ideal hotel for business travelers and are located near Hyland Software, American Greetings, PolyOne, Cleveland Clinic and Ford Motor Company. Open for breakfast and dinner, our on-site eatery, The Bistro features a delicious menu of traditional favorites, Starbucks® beverages, wine, beer, and cocktails. From a fitness center, indoor pool and spa, high-tech business center to complimentary parking, we provide everything the modern traveler needs for a seamless and carefree stay.
10.0 Excellent
Pros: The room was very comfortable.
7.5 Good
Pros: Nice lobby, convenient location near the highway.
Cons: Property was a bit dated: ugly wallpaper, crappy florescent lights by the bed. A chunk of something that looked like drywall stuck to the carpet in front of the bathroom sink. Restaurant has limited hours, so in the afternoon, there's nowhere to get coffee. Not a bad place, but not quite what I expected from the Marriott brand halo.
9.0 Excellent
Pros: Location
10.0 Excellent
Pros: Clean, attractive, location.
Cons: No breakfast.
8.0 Excellent
Pros: Great location, clean and staff was very nice.
Cons: TV picture was very blurred and pretty small for the size of the room. Bed was a little too hard for me.
8.0 Excellent
Pros: It is clean, has a nice pool & exercise area and is close to my daughters house.
Cons: The cleaning staff did not clean our room on the 3rd nights stay. However, when we told the front desk they were accommodating and took that night off of our bill. Would also prefer the complimentary breakfast. Their menu is limited and the coffee is kept in carafes in the cafe that don’t keep them coffee hot.
10.0 Excellent
Pros: Location for all of my activities was my top priority and this place exceeded my expectations.
Cons: The mattress was a bit too hard for me and I wish I had a choice between down or foam pillows. I really don’t like down.
7.0 Good
Pros: I arrived early and was alowed to check in and leave a key for my girlfreind at the desk.
Cons: The location is not stellar. The Super 8 next door is a dump. Also, the bar was not open for drinks or snacks.
10.0 Excellent
Pros: Location Cleanliness Dining and lounge areas Snacks and meals for purchase - great selection
Cons: No continental breakfast
10.0 Excellent
Pros: Location, and professional staff.
Cons: Not a thing!
9.0 Excellent
Pros: Location- friendly, helpful staff
Cons: No
10.0 Excellent
Pros: Clean
Cons: No free breakfast