Pros (+) Very comfortable and spacious. Perfect family set up.
Cons (-) Our bathrooms were not clean; abundance of hair left from previous guest; shampoo/conditioner/body wash dispensers were all empty.
3 stars
Sonesta ES Suites Cleveland Westlake
Photos of Sonesta ES Suites Cleveland Westlake
Overview
Sonesta ES Suites Cleveland Westlake features a Jacuzzi and an outdoor pool, along with a bowling alley. This unique property is conveniently situated in Westlake.
The hotel has been recently refurbished and offers a 24-hour reception, an express check-in and check-out feature and a BBQ/picnic area. A Wi-Fi connection is also provided.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a refrigerator, a dishwasher and a microwave. Hot drinks can be made with complimentary coffee and tea supplies.
Cleveland Hopkins International Airport and Rock & Roll Hall of Fame & Museum are around a 30-minute car ride from Sonesta ES Suites Cleveland Westlake. The helpful staff at the tour desk are available to organize tours and activities in Cleveland.
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Amenities at Sonesta ES Suites Cleveland Westlake
- Snorkeling
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Things to do
- Hiking
- Fishing
- Golf
- Canoeing
- Cycling
- Snorkeling
- Skiing
- Horse riding
- Bowling
- Windsurfing
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
- Designated smoking area
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Grill
- Garden
Fitness
- Fitness center
- Tennis
- Squash
Pool and spa
- Hot tub
- Pool
Bedroom
- Alarm clock
- Sofa bed
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Free parking
Workspace
- Fax/photocopying
Dining
- Snack bar
Reviews of Sonesta ES Suites Cleveland Westlake
6.9
Okay
814 verified ratings
Wonderful
358
Very good
113
Good
77
Okay
51
Fair
49
Mediocre
39
Poor
127
Summary of reviews
Guests say
Guests have expressed significant concerns regarding cleanliness and service at the hotel, with multiple mentions of dirty rooms and inadequate maintenance. However, many appreciated the spaciousness of the rooms and the quality of the breakfast offered. Overall, while there are positive aspects, the hotel needs to address its cleanliness and service issues to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Mostly quiet
Cons (-) Hearing the door above me slam shut when the tennett would take her dog out.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities, including a fully equipped kitchenette with a refrigerator, dishwasher, and microwave, as well as a hot tub and outdoor pool. Additionally, guests can enjoy the convenience of free parking and a fitness center.
Are the beds comfortable?
Guests have praised the comfortable beds at the Sonesta ES Suites Cleveland Westlake, ensuring a good night's sleep during your stay.
How is the cleanliness of the hotel?
While some guests have mentioned cleanliness concerns, many others have highlighted the cleanliness of the rooms and the overall property. The staff is known for keeping the units very clean, ensuring a pleasant stay.
What are the best times to visit the hotel?
The low season is in May, and the high season is in January. Consider visiting during the low season for potentially fewer crowds and more availability.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and pets are allowed on request with possible charges. This makes it convenient for guests traveling with their furry companions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
The rooms offer a kitchenette equipped with a refrigerator, dishwasher, and microwave, providing the convenience of preparing your own meals.
Consider a Ground Floor Room
Some guests mentioned that the upper floor rooms required climbing stairs, so if mobility is a concern, consider requesting a ground floor room.
Take Advantage of the Outdoor Pool
Guests appreciated the outdoor pool, so consider planning your visit during the warmer months to enjoy this amenity.
Check Nearby Attractions
The hotel is close to attractions like Regal Crocker Park Stadium 16 and IMAX and Crocker Park, making it convenient for entertainment and shopping.
Pet-Friendly Accommodation
This property is pet-friendly, making it a suitable choice for travelers with pets, but be aware that there may be barking from other dogs on the premises.
Confirm Fireplace Functionality
If a fireplace is important to you, it's advisable to confirm its functionality with the hotel staff before booking, as some guests reported issues with non-functional fireplaces.
Verify Room Amenities
Some guests found the kitchen lacking in utensils and cookware, so it's recommended to confirm the availability of these items if you plan to use the kitchen.
Consider Noise Levels
Some guests experienced noise disturbances from neighboring rooms, so if peace and quiet are important to you, it may be beneficial to inquire about this when booking.
Double-Check Room Cleanliness
While many guests found the rooms clean and spacious, some reported issues with cleanliness, so it's advisable to double-check the room upon arrival and address any concerns with the staff promptly.
Clarify Breakfast Options
If breakfast is an important part of your stay, it's recommended to confirm the availability of breakfast options with the hotel in advance, as some guests were disappointed by the lack of breakfast service.
Location
30100 Clemens Road, Westlake, OH 44145
What's nearby
- Regal Crocker Park Stadium 16 and IMAX0.7 mi
- Crocker Park0.7 mi
- Spa West2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sonesta ES Suites Cleveland Westlake
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $107 |
Average price (weekend night) | $121 |
When to book a room at Sonesta ES Suites Cleveland Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in WestlakeGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 6.9 mi |
Everything you need to know for your stay in Westlake
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