The Westin Chicago North Shore

The hotel offers 24-hour in-room dining, a buffet breakfast, full American breakfast, and continental breakfast. 601 N. Cafe and Marketplace provides a place to grab a quick coffee, pastries, and sandwiches while Saranello’s serves up pasta, pizzas, and other Italian favorites. Near the hotel, guests can dine at Cooper’s Hawk Winery & Restaurant, MI Mexico Restaurant, and Wooil Korean Restaurant.

Some guests have mentioned that the restaurant Saranello, where breakfast is provided, had limited food choices for the buffet price and that the service was not satisfactory. Additionally, some guests were not informed about the availability of breakfast.

While many guests have praised the hotel's cleanliness and the comfort of the beds, some have expressed concerns about the cleanliness of the carpets, bathrooms, and common areas. A few guests also mentioned issues with the cleanliness of their rooms, such as trash from previous guests and unclean hotel amenities.

The hotel offers free parking, an indoor pool, a sauna, and a fitness center. Additionally, guests can enjoy the shuttle service, free Wi-Fi, and the availability of cribs for families.

While many guests appreciated the free parking, some mentioned that the parking lot was a long walk from the hotel, which could be inconvenient, especially during winter. Others expressed concerns about the cleanliness of the carpets in the parking area.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the toiletries provided in the rooms to be insufficient or expired. Consider bringing your own toiletries to ensure a comfortable stay.

Guests appreciated the variety of dining options near the hotel. Consider exploring nearby restaurants such as Cooper’s Hawk Winery & Restaurant, MI Mexico Restaurant, and Wooil Korean Restaurant for a diverse culinary experience.

While many guests found the rooms clean and comfortable, some mentioned issues with room cleanliness. It's advisable to check the room upon arrival and report any cleanliness concerns to the staff.

Several guests found the pillows to be uncomfortable. If you have specific pillow preferences, it may be beneficial to inquire about pillow options or consider bringing your own.

A few guests reported issues with hot water in their rooms. It's advisable to verify the availability of hot water in the room upon check-in to address any potential concerns promptly.

The hotel's proximity to attractions such as the Chicago Botanic Garden, Kohl Children’s Museum, and Arlington Park provides an opportunity for enjoyable outings during your stay.

Some guests found the provided toiletries to be insufficient or expired. Bringing your own toiletries may enhance your stay experience.

Consider inquiring about room upgrades to access additional amenities such as in-room exercise equipment and better views of Wheeling.

While the hotel offers various breakfast options, some guests found the buffet limited. It's advisable to verify the breakfast options available to ensure they align with your preferences.