Pros: Tyler was the most pleasant and professional rental car agent I've EVER encountered. So personable, professional and accommodating. He also had great follow up and memory when I called to ask him a question. Honestly, Enterprise would be foolish to not pay attention or not advance this employee. I'd rent again from Enterprise just because of Tyler and what a great brand ambassador he was!
Dec 28 2016
Generally a good experience
Pros: Got an unexpected upgrade because the type I rented wasn't available. Vehicle was in excellent condition. Lenience with dropoff time is a good policy.
Cons: Car rentals are expensive, period; not my favorite way to spend money. Not a fan of the hard sell on extra unnecessary insurance; my ability with risk assessment is better than that.