This place is a dumpster. Had a really bad experience where the room was not clean, very noisy, profanity, and strong smell of marihuana. I would not recommend it to anyone. You can get much better value with other hotels in the area.
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Amenities at Spark by Hilton Wilkes-Barre
- Indoor pool
- Fitness center
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Reviews of Spark by Hilton Wilkes-Barre
7.6
Good
1474 verified ratings
Wonderful
703
Very good
228
Good
175
Okay
91
Fair
80
Mediocre
46
Poor
151
Summary of reviews
Guests say
Guest opinions on this hotel are mixed. Many appreciated the convenient location, especially for stopovers or proximity to family and highways. Some guests found the staff to be friendly and helpful, while others experienced rudeness or lack of attention. Cleanliness was inconsistent, with several guests noting very clean rooms, but others reporting dirty bedding, carpets, and bathrooms. Breakfast was a common point of dissatisfaction, with limited variety and quality mentioned frequently. Bed comfort and room amenities received mixed feedback, with some guests finding them cozy and others uncomfortable. The pool and hot tub were noted, but issues like weak jets and crowding were mentioned.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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8.3 out of 10
693 reviews
7.3 out of 10
498 reviews
7.7 out of 10
73 reviews
8.4 out of 10
1 review
7.9 out of 10
6 reviews
All reviews
Cons (-) The manager was very rude and unprofessional the maid got mad because I refused her services to clean my room since I was woken from my sleep won’t stay or recommend this hotel to anybody
Pros (+) Room was clean and very comfortable.
Pros (+) Very clean and comfortable environment. Breakfast was fabulous.
Cons (-) Nothing
Pros (+) Room was clean and very nice.
Cons (-) It was very noisy not only does it backup to 81 but there is an incline so the truck noise increases because the trucks shift their engines there to get up the incline. I sleep like a rock but I even had problems with the noise. Needed to keep TV on loud so outside sound was drown out. There are about 5-6 brand name hotels in same area all backing on 81 so they probably have same situation. If you...
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Pros (+) The room smelled very fresh when we arrived.
Cons (-) Our room was not cleaned the second day. We left at 11:30 am and returned at 10:00 pm. After a long day it was disappointing to return to an uncleared room. We DID NOT have the "Do Not Disturb" sign on our door.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered at Microtel Inn & Suites by Wyndham Wilkes Barre?
Microtel Inn & Suites by Wyndham Wilkes Barre offers an indoor pool, business and fitness centers, free parking, complimentary continental breakfast, free Wi-Fi, HDTVs, minifridges, microwaves, and desks in all rooms.
What are guests saying about the cleanliness of the hotel?
Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and updated rooms and the presence of staff always cleaning something.
How is the customer service at Microtel Inn & Suites by Wyndham Wilkes Barre?
While some guests have mentioned issues with staff, such as being unfriendly or not providing adequate information, others have highlighted the helpfulness and kindness of the staff, particularly mentioning specific staff members who were very helpful and pleasant.
What can guests expect from the complimentary continental breakfast?
The hotel offers a complimentary continental breakfast, and while some guests have mentioned issues with the breakfast, others have described it as amazing and highly recommendable.
When is the best time to visit Microtel Inn & Suites by Wyndham Wilkes Barre?
The high season for the hotel is in June, and the low season is in November.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Highway Noise
Some guests reported being able to hear highway noise readily, so consider requesting a room away from the highway for a quieter stay.
Check Room Cleanliness
While many guests praised the cleanliness, some reported issues such as dirty carpets and stained sheets, so it's advisable to check the room upon arrival and report any concerns to the staff.
Verify Special Requests
If you have specific requirements such as a non-smoking floor or a room with particular amenities, it's recommended to verify these requests upon check-in to ensure they are met.
Consider Bringing Your Own Pillow
A few guests suggested bringing your own pillow for added comfort, especially if you are particular about pillow quality.
Check Functionality of In-Room Appliances
Some guests experienced issues with in-room appliances such as TV selectors and refrigerators, so it's advisable to check the functionality upon arrival and request assistance if needed.
Request a Room Change if Necessary
If you encounter cleanliness issues or other concerns with your assigned room, don't hesitate to request a room change, as some guests reported positive experiences after being moved to a different room.
Verify Breakfast Options
While some guests enjoyed the breakfast, others were disappointed with the lack of variety, so it's advisable to verify the breakfast options available during your stay.
Confirm Pool and Hot Tub Conditions
Several guests mentioned issues with the pool and hot tub, so it's recommended to confirm their conditions before planning to use these facilities.
Engage with Friendly Staff
Many guests appreciated the helpful and friendly staff, so engaging with them for any assistance or recommendations during your stay is encouraged.
Check for Unpleasant Odors
A few guests reported encountering strong odors in their rooms, so it's advisable to check for any unpleasant smells upon entering the room and notify the staff if necessary.
Location
1185 Route 315, Wilkes-Barre, PA 18702
What's nearby
- Mohegan Sun at Pocono Downs0.6 mi
- Lion Brewery Inc.2.2 mi
- Mohegan Sun Arena at Casey Plaza2.2 mi
- George W. Guthrie School2.4 mi
- Bridge in City of Wilkes-Barre2.6 mi
- St. John the Evangelist Roman Catholic Church and School Building2.6 mi
- Luzerne County Courthouse3.3 mi
- Best Western Plus Genetti Hotel & Conference Center3.5 mi
- Central Railroad of New Jersey Station3.5 mi
- F.M. Kirby Center for the Performing Arts3.5 mi
- Market Street Bridge3.6 mi
- McClintock Hall3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Spark by Hilton Wilkes-Barre
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | July | $120 | $161 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 57% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Spark by Hilton Wilkes-Barre
Which month has the cheapest rates at Spark by Hilton Wilkes-Barre?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Spark by Hilton Wilkes-Barre is November, with an average nightly rate of $98. The most expensive month is May at $140 per night.
What is the cheapest day to book Spark by Hilton Wilkes-Barre?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Spark by Hilton Wilkes-Barre is Sunday, with an average nightly rate of $99. The most expensive day is Friday at $165 per night.
How far in advance should you book Spark by Hilton Wilkes-Barre?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Spark by Hilton Wilkes-Barre, book around 11 weeks in advance. This could save you approximately 39% compared to booking last minute.
KAYAK's top tips for your stay at Spark by Hilton Wilkes-Barre
FAQs when booking at Spark by Hilton Wilkes-Barre
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See most recommended stays in Wilkes-BarreGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.5 mi | Wilkes-Barre Scranton | 7.2 mi |