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The staff were helpful. The rooms were spacious and had nice views. The breakfast was good and started early. All in all, we had a really good stay. There was no kettle in the room.
24 hour reception staff, excellent breakfast.
Clean and comfortable. Helpful staff. Would have liked tea/coffee making facility in room.
This is the second time I have stayed at the Asgard Hotel (my partner has stayed there a lot more often) and yet again we had a thoroughly enjoyable stay. The staff are very friendly and their English is very good. The rooms are comfortable. There was a good choice at breakfast. Location is very good being on the outskirts of Worms. This year we had a room with a much smaller bathroom and the shower was a bit cramped.
The breakfast is very good, and the pillow and quilt are better than many 3-star hotels. This is a cooking corner inside thesecond wardrobe. some room on the street side are noisy.
close to the autobahn
We booked the "double room" on booking.com and got a very large room, more like a small appartment, with couches, table etc. Room was spotlessly clean. Location was fine, about 10 minutes walking to Worms center. Goog parking underneath the hotel. The description mentioned a sauna, which was closed due to reconstruction. Bathroom was quite basic and for example had no one person packages of shampoo, soap, etc.
We (me and my wife) appreciated very much the breakfast and the cleansiness and large side of the bedroom (provided also with a little kitchen) there is no free parking owned by the hotel
The private underground parking was excellent and the breakfast was lovely with many different choices on offer.
Size and comfort of room Loctaion
Pleasant staff, very clean and the wine selection, which was very good came predominantly from thier own winery. We were surprised that they produced red wine, and it was very good. The food was very salty
I like all place of the hotel. No, There was not any.
Excellent Service and very accomodating staff.
they treat you like family
Very clean, very peaceful after a long drive, very helpful staff despite language barrier
The hotel is in a quiet location. The standard of the meals and variance were very good. A very pleasant hotel to stay in.
frendly staff, wine shop in hotel - wine is the best need staff on reseption on sunday
Very friendly, helpful staff; lovely room; great breakfast; gorgeous location; very relaxing break. Thankyou
The large room and the service when selecting and tasting wines. I had hoped the hotel would have been cozier.
The location and friendliness of the staff
An excellent location in the center of Worms. Although the front entry is on a pedestrian street, the rear entrance is accessible by car and is close to the convenient (free) underground garage of the hotel. Don't be mislead by the appearance of the building on the outside, as on the inside the room (and the rest of the hotel) were very nice, new and pleasant.
Central location, good breakfast, though restaurant closed on Sat evening
No A/C room was very hot even with windows open, no screens on windows to keep bugs out.
Sight seeing in both Worms and Heidleberg
Size of room was way above expectations. Good buffet breakfast. Location was central to sites. No driving was necessary.
Friendliness of staff and their recommendation of a restaurant
As I was in a wheelchair it was helpful to have a lift and an entrance with no steps. This was a major reason for choosing this hotel.
My unexpectedly early check in was accomodated nicely Nothing. Everything was okay.
Location close to city center easy access from autobahn The lack of onsite parking is a severe handicap not helped by confusingly signed public parking
Great location, whole new object.
Very quiet ! Not enough international TV channels
Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
Pleasent location and facilities
The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
spacious rooms, very modern and luxury bathroom, wooden floors (clean)
the facilities, the shower in particular...
The hotel was new, so the interior was modern too. I like that. One of my reasons to choose for Mercure Hotel mannheim am Rathaus. The temperature of the shower was fluctuating a lot. Then cold, then hot. Although I knew that there was no bath in the room, I always like to have a bath instead of only a shower. Censurship on the internetcomputer is something I canNOT appreciate. I could not visit some gay orientated sites. I do not like that at all that Mercure decides what is appropiate to see on the internet or not. I felt discriminated by that!
The welcoming was good and the hotel very clean. Decoration was nice. Very good situation in the city. I had to wait so long for check in, the door of the bathroom was transparent and the room very small for the price I pay. Unfortunately they had to work at 10 am very close to my room and so I left earlier than I thought because the noise was impossible to stand!
The location was great to get to the centrum, staff was friendly and the hotel was very clean. Food not available on the weekends and no room service or fridge in the room.
This was our second stay at a well run hotel in a central position that is perfect for both sightseers and those who have business in the city area. On both occasions we have been troubled by overheating of the hotel in quite mild weather. It seems silly, and wasteful, to have to use the room air conditioner to counter the central heating, which we have found particularly overpowering in hallways. Breakfast is expensive at 15E when you cannot put it on the office expense account. Better to eat out.
breakfast was great parking at extra payment 12 euro, bed little bit too soft
I loved this hotel, modern big clean rooms, excellent breakfast, excellent value. After staying in some hotels in e.g. Denmark that were double the price and half as good, I really enjoyed this place. Only snag - a bit far from the train station. But this hotel is great.
Modern and nice hotel, good location! Nice staff, good value for money!
Early Bird price, free computer to use It would have been nice to have public transit information sent with confirmation, e.g., taking train from Frankfurt airport disembarking in Mannheim at the Hauptbahnhof stop and tram directions from Hauptbahnhof to the hotel, including tram multi-use ticket fares.
The cleanliness, location and comfort of bed I did not like the clear bathroom door. Not enough privacy for use.
I especially like the location. You can walk anywhere in Worms from this hotel. It is not luxury, but clean and comfortable. The breakfast is included in the fee and is a great way to start the day. I never had to eat lunch, which saved me money. This is the second time I have stayed at Kriemhilde and would definitely stay there again and recommend it to friends. My room was on the inner courtyard side and a bit noisy from the kitchen in the mornings and evenings. That didn't bother me but it might bother someone who was a light sleeper.
The hotel staff was wonderful and I felt very welcome there. Two things. One, it was hard getting the suitcases up the stairs. Got through it so not that big of a deal. Two, I did not want to leave I liked it so much.
Very helpful people is in charge. Enter to the hotel is through the restaurant which was surprising, but there was quite a good ambience and we dined there quite well at a reasonable price and nice quality for comfort food. There is no elevator to go to the rooms which was not a problem for us but might be for other people. Bed was not very large.
The position was outstanding. Right across the street from the tourist office and write next to the pedestrian mall. We found the lighting very depressing. Please use stronger bulbs.
Location, value for the money, staff, able to listen to the local church bells. Room faced the courtyard and the restaurant personnel sometimes made noise until around 10PM. The local church bells starting ringing at 7AM which may be a concern to some people.
Central location right beside the Dom and with a pleasant terrace where food and drink can be served. Friendly and helpful staff who tried hard to overcome the language barrier. Would happily return.
The hotel is in the very center of the city just two hundred meters from the cathedral.
The location is super, you overlook the Dom of St. Peter. They could use some black out curtains on the window. Breakfast was not available until 8 AM. Hot water for showers and sink was inconsistent.
staff, location no elevator
it was in the city lovely shopping center hope to come again
You have to pay to use the internet, that is so dumb when it is so simple for the hotel to provide. Also, having so many English speakers visiting the hotel, there was only one channel for English and that was CNN.
Elevator and Escalator was not working upon arrival. Had to walk up two flights of stairs with bags in order to check in.
Nice straff and the breakfast was excellent. The hotel was good situated in the citycentrum
Most important is one key per person. Not one between two. Room was big, clean and comfortable. Central location of hotel. One very small detail. Shower would not get hotter than luke warm. Not a big deal.
Customer service was excellent and the room as you would expect from a Holiday Inn (or hotel of similar type).
The location was great. There were plenty of stores and restaurants in the local area. The pool was a lot of fun. It was a little difficult to find the hotel. The beds were too hard.
Nice pool; great location for shopping; clean, comfortable room Parking garage is a bit small
Location, English speaking staff Had to pay for parking
The location is perfect,rooms are very clean and buffet breakfast is excellent.I found it was very good value for money and I would recommend this hotel to everyone
Staff was vey friendly. There was a mouse running around the lobby and bar area. The staff was aware and seemed undisturbed.
My room was nice, quiet and clean. Nice furniture and bathroom. Excellent location, only a few steps away from the Wasserturm, pedestrian zone, shops, cinemas, etc. I walked there from the station, so this is also very near. Staff was professional and friendly. Maybe bathroom supplies should be IN the room, without guests having to ask for them. I arrived quite late and really didn't want to wait for someone bringing them to me, and all I found in the bathroom was shower gel and soap. Only German channels on TV (but pay TV was available). Finally, for those prices maybe a small breakfast should be inluded in the price (18 euros is way too much).
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
Staff was very courteous, friendly and helpful.
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
Gym was not really a gym, pool was very small.
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Everything was great
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
Location Air conditioning not working
I hope to came to germanty and stay a gine in this hotel
Breakfast was great. Staff was friendly Waited for an extended time at the front desk to check in along with 3 other customers waiting for something. Each time I went back to the desk someone was there so it may have been nothing that would be repeated.
Service was good Room was hot
The restaurant and bar staff were effecient and the quality of food was excellent. Over a pleasant experience. The breakfast could have some additional food items.
The staff was helpful and able to answer my questions. I was disappointed that the hotel restaurant was closed on Sunday.
Breakfast was great. The fact that internet was free only in the lobby. Should be free in the room.
This is a business hotel with its own, free, carpark and was very quiet the weekend we stayed there. The reception staff were welcoming and efficient. Our room was on the top floor and was enormous, I don't think I've ever stayed in a hotel room which has its own lobby! No air-con, but a fan was provided. There was a pretty little terrace. The hotel was about 10 mins walk from the centre of Worms. No air-con.
Cleanliness, arrangements, Buffet, etc. A hotel in this category should offer a business center with intenet access for clients or at least a w-lan connection at the lobby. Thefefore "poor" in services / facilities
It was an old hotel that had been renovated some time ago and good value for money. The food servcie staff for dinner were great and gave good advice on food and wine. Only free internet in the foyer and bar - not in the rooms.
Spacious room. Good parking. On the second day a visiting conference descended like locusts on the breakfast buffet so that by the time we arrived there was little choice & the dishes were not replenished.
Free, convenient and easy car parking
the hotel no
Loved the old town near by.
Hotel is spacious, has a free parking. After 11 o'clock there is just stuff from the bar to help you if there is something wrong in the room. Like I had a bathroom heater broken, and the guy didn't know how to repair it. On the other hand he was helpful
sauna and sport room When I checked in I had to wait for 1 hour but it's not important......when I checked out there was a mistake in the hotel bill (+50 euro...it's really not very fine).. but when I came back home the hotel contested me the failure to appear ahhh behhh that's absurd!!!!!!!
In general OK No gym at the hotel, a bit difficult to park
The staff were excellent and the sparking wine on arrival was a bit of a treat. The room was spacious and the bathroom facilities were very good. On site parking was a major factor in choosing accommodation on this trip. While there a trip into Ladenburg township is a must. This hotel seeks to atract business for conferences etc yet it does not have free access to WiFi which is readily available in budget hotels. Get with the 21st century people.
Facilities, ie sauna, were very good. Restaurant was a bit pricey.
Excellent dinner at reasonable price. XL breakfast. Very kind and professional staff. Reserved parking space for women was a nice plus. The room was maybe a bit too noisy but that depends I guess from the other guests - not the hotel itself...
One point. Although I specifically asked whether breakfast was included in the room rate and received an affirmative answer, I got charged 15 euro per person for breakfast while check-out.
Relativly Cheap The Bed and pillows are not comfortable
outdated design, paid wireless internet that then didn't function, no towels in the fitness area, no possibility to iron shirts after 22.00 (ironing room was locked)
food and staff view from window - but could not be helped...
Centrally located. It is little bit below value for the rate. It should be cheaper.
Quiet and efficient in a great location
The room was splinded and very big (Plenty of space). The hotel in general have a good design an nice layout. The breakfast was not worth the money (17 € p.P). It was basic and you could have a much better breakfast with less money.
This hotel like most in Mannheim is overpriced. A good base for the city centre. Arrived on Sunday evening to be told that the restaurant is not open.
Efficient. Nice lunch in garden. Wake up call on time!
external sportsfacilities and free wifi no decent wifi reception in room
IT's comfortable, just around the corner from the Railway Station, at the same town the locations is queit and safe. The rooms are very beautiful and clean. The price is high, but it doesn't include breakfast
Large rooms, comfortable beds, clean and nice staff Dated decor, old TV, and breakfast wasn't great for the price
The relaxed atmoshere. No hotel parking, although I was able to park within 100yards.
The Hotel is situated in a great spot, 5 min walk from the train station,5 min walk from the shopping centre, and the trams are only 2 minute walks away.. no, great hotel..
Didn't have the breakfast as felt 15 euros was expensive.
Good location. Original room not liked but staff readily transferred us to a much superior room. Staff very helpful. We did not take breakfast as it was too expensive at Eur15 each. There was no air conditioning in either of the rooms we had.
Staffs are all so kind and having a very good hospitality. The working desk in a room is a little sticky, maybe because of some candy...
All good, except for WiFi charges I think the charges for for WiFi, 24 Euros for 48 hours are way over the top, this was was my 6th. Hotel in 5 weeks of traveling in Germany, Austria, Italy and France and the cost was 300% more than 2 of the Hotels and 3 others were free!
Close to Luisen Park, one of the most beautiful parks in Europe, staff was friendly, room facilities (e.g. tea, teapot, shoe shine) above expectations. Wifi Internet was a bit expensive, 12 euro for 24 hours.
The reception staff were particularly helpful in obtaining taxis quickly for us whenever we needed them.
spotless clean, very friendly welcome, friendly staff no
Everything was perfectly acceptable and very good value Nothing