Zao Shiki no Hotel

The hotel offers a public bath, daily housekeeping, and disinfection of high-touch surfaces for health and safety. Additionally, guests can enjoy karaoke, hot spring baths, and skiing as part of the things to do.

Guests have praised the excellent food and variety of breakfast. However, some guests have mentioned challenges with dinner availability and pricing.

The staff are described as very nice, friendly, and courteous. However, there have been comments about communication challenges in English.

The hotel offers free parking, a shuttle service, and room service for convenience. Additionally, guests can enjoy massage, sauna, and a free shuttle bus from Yamagata Station.

Guests have praised the spacious, clean, and comfortable rooms with excellent amenities. However, some have mentioned specific concerns about the bed linen texture and room temperature.

Several guests mentioned the pleasant views from the rooms, especially those with high ceiling windows, offering a fabulous view of the surroundings.

Guests found the junior suite to be clean, comfortable, and spacious, providing ample room for relaxation.

The hotel offers excellent onsen facilities, including an outdoor sulphur onsen, which guests found to be superb and beneficial for the skin.

Some guests experienced challenges with dinner arrangements, as the hotel's restaurant was fully booked, and the surrounding area had limited dining options. It's advisable to plan dining arrangements in advance, especially for dinner, to avoid inconvenience.

While the staff is described as friendly and helpful, communication in English was noted as a potential challenge by some guests. It's helpful to be patient and considerate when communicating with the staff.

The hotel provides a free shuttle service to the Yamagata Station, offering convenience for guests traveling to and from the hotel.

Guests appreciated the convenience of renting snowboard wear and gear from the hotel, making it a practical option for those planning to engage in snow activities.

The hotel's proximity to attractions such as Zao Onsen, Zao Sky Cable, and the Zao Hot Springs Ski Resort makes it an ideal choice for guests interested in exploring the area.

The hotel offers plenty of parking space, providing convenience for guests traveling by car.

Guests noted that the hotel is particularly busy in February, so visitors looking for a quieter experience may want to consider visiting during the low season in March.