Four Points by Sheraton York

The high season is in September, and the low season is in December.

The rooms feature comfortable beds, ensuring a good night's sleep.

Plenty of parking is available for the convenience of guests.

The hotel offers an in-house restaurant and lounge, providing convenient dining options.

The hotel is known for being clean, and the staff ensures a well-maintained environment for guests.

Some guests reported that rooms close to the pool area had a musty smell, so consider requesting a room further away from the pool to avoid this issue.

If you're interested in room service, it's advisable to confirm its availability upon check-in, as some guests mentioned that they had to ask for room service and it was only provided once during their stay.

A few guests noted that there were loud events at the hotel, causing noise disturbances late into the night. Bringing earplugs might help ensure a peaceful night's sleep.

Despite some guests expecting breakfast to be included with their reservation, they were required to obtain a voucher for free breakfast. It's recommended to clarify the breakfast inclusions at the time of booking or check-in.

If you plan to use the washing machine, it's advisable to request quarters in advance, as some guests experienced issues with obtaining them from the hotel staff.

A few guests mentioned issues with the elevators, such as quirky buttons and stops on random floors. It might be helpful to inquire about the status of the elevators and any ongoing maintenance during your stay.

Guests reported that the room air conditioning could not be set to have a constant fan, causing disturbances during the night. It's recommended to confirm the AC settings for a comfortable sleep environment.

Some guests noted that certain floors had construction zones, and the presence of construction-related sights and sounds. It's advisable to inquire about any ongoing construction and request a room away from these areas if possible.

A few guests mentioned issues with bathroom cleanliness. It might be helpful to inspect the bathroom upon check-in and promptly report any concerns to the hotel staff.

Numerous guests praised the friendly and helpful staff, particularly mentioning specific individuals. Take the time to acknowledge and appreciate the efforts of the staff during your stay.