Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." -
9.7 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." 10.0 "100%enjoyed the friendly atmosphere ." -
9.6 "Excellent amenities."9.8 "98% thought the
building was wonderful ." 8.6 "86% found thegrounds to be nice ." -
9.5 "Rooms are outstanding."9.7 "97% were
happy with the bathroom ." 10.0 "100% said thebeds were comfortable ." 10.0 "100% saidrooms were clean ." -
9.1 "Very comfortable."10.0 "100% said the
beds were comfortable ."
Overall Rating
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9.7 "Awesome vibe."
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9.6 "Rooms are outstanding."10.0 "100% said the
beds were comfortable ." -
9.5 "Excellent amenities."9.8 "98% thought the
building was wonderful ." -
9.3 "World class service."
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9.3 "Very comfortable."10.0 "100% said the
beds were comfortable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Great location, nice hotel rooms, staff was very friendly and nice, especially our Front Desk Clerk, Celina, that was very helpful.
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10.0review from
location and cleanliness
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10.0review from
Beautiful rooms. Excellent flowing shower and full tub in the room. Close to shopping and restaurants.
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9.1review from
The hotel itself is a small scenic place set a lot like a small town feel. There are a small number of rooms that all face inward to an open pedestrian area that leads to the reception area and Redd Wood (the restaurant connected to the hotel). The amenities of the room were great and most of the folks on the grounds were very helpful in insuring our stay went very well. The spa was also very nice if you are looking to relax. The concierge could have used a little help. The first issue I had was that I was suppose to have a food and wine pairing at one of the vineyards and upon arrival found out that it was no longer available. I am not entirely sure if that was the fault of the vineyard or the concierge but there wasn't much effort in trying to get that rescheduled until I asked. The next issue was the names which were provided to the vineyard for me and my wife were incorrect which made for awkwardness upon the arrival at our vineyard tours. Lastly, I was trying to add a visit later in the trip and during my conversation with the concierge I was told that I may not have time to make the visits I wanted but after discussing I said I wanted to go ahead because we move pretty quickly between visits (not lingering around). Based on my request I basically had to again TELL the concierge to try to make the reservation against the advice given not to. In the end just need to confirm details and ultimately give the customer what they want. While this is a long write up it would not deter me from staying at North Block! I will plan to stay there again in the future.
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10.0review from
The hospitality and service. Our bags were immediately taken to our rooms upon arrival and we we're greeted with champagne. We asked for ice and it was at our door within a few minutes. The design of the room was beautiful and relaxing. Gorgeous bathroom, spacious closet, and the sweet treats that were left in our room each night added to the ambience. No complaints
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10.0review from
Their own essential oil toiletries, heated floors, Spanish style courtyard, gorgeous restaurant, thoughtful details everywhere. See above.
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8.0review from
The staff was very warm and took extra care to ensure a great stay. The rooms were super nice and heated bathroom floors were a nice touch.
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8.0review from
The staff were very helpful with checking in/out, making dinner reservations and winery suggestions. They also brought us a bottle of champagne for our anniversary and upgraded our room! The included breakfast was fabulous and the room was totally luxurious.
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7.7review from
The location is perfect. The room and bath were well designed, the staff was very helpful. The $25.00 per night service charge seems high.
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7.7review from
Fantastic!
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10.0review from
Great location, nice hotel rooms, staff was very friendly and nice, especially our Front Desk Clerk, Celina, that was very helpful.
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10.0review from
location and cleanliness
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10.0review from
Beautiful rooms. Excellent flowing shower and full tub in the room. Close to shopping and restaurants.
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9.1review from
The hotel itself is a small scenic place set a lot like a small town feel. There are a small number of rooms that all face inward to an open pedestrian area that leads to the reception area and Redd Wood (the restaurant connected to the hotel). The amenities of the room were great and most of the folks on the grounds were very helpful in insuring our stay went very well. The spa was also very nice if you are looking to relax. The concierge could have used a little help. The first issue I had was that I was suppose to have a food and wine pairing at one of the vineyards and upon arrival found out that it was no longer available. I am not entirely sure if that was the fault of the vineyard or the concierge but there wasn't much effort in trying to get that rescheduled until I asked. The next issue was the names which were provided to the vineyard for me and my wife were incorrect which made for awkwardness upon the arrival at our vineyard tours. Lastly, I was trying to add a visit later in the trip and during my conversation with the concierge I was told that I may not have time to make the visits I wanted but after discussing I said I wanted to go ahead because we move pretty quickly between visits (not lingering around). Based on my request I basically had to again TELL the concierge to try to make the reservation against the advice given not to. In the end just need to confirm details and ultimately give the customer what they want. While this is a long write up it would not deter me from staying at North Block! I will plan to stay there again in the future.
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10.0review from
The hospitality and service. Our bags were immediately taken to our rooms upon arrival and we we're greeted with champagne. We asked for ice and it was at our door within a few minutes. The design of the room was beautiful and relaxing. Gorgeous bathroom, spacious closet, and the sweet treats that were left in our room each night added to the ambience. No complaints
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10.0review from
Their own essential oil toiletries, heated floors, Spanish style courtyard, gorgeous restaurant, thoughtful details everywhere. See above.
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8.0review from
The staff was very warm and took extra care to ensure a great stay. The rooms were super nice and heated bathroom floors were a nice touch.
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8.0review from
The staff were very helpful with checking in/out, making dinner reservations and winery suggestions. They also brought us a bottle of champagne for our anniversary and upgraded our room! The included breakfast was fabulous and the room was totally luxurious.
