North Block Hotel

Great place, location, and facility

The hotel itself is a small scenic place set a lot like a small town feel. There are a small number of rooms that all face inward to an open pedestrian area that leads to the reception area and Redd Wood (the restaurant connected to the hotel). The amenities of the room were great and most of the folks on the grounds were very helpful in insuring our stay went very well. The spa was also very nice if you are looking to relax.

The concierge could have used a little help. The first issue I had was that I was suppose to have a food and wine pairing at one of the vineyards and upon arrival found out that it was no longer available. I am not entirely sure if that was the fault of the vineyard or the concierge but there wasn't much effort in trying to get that rescheduled until I asked. The next issue was the names which were provided to the vineyard for me and my wife were incorrect which made for awkwardness upon the arrival at our vineyard tours. Lastly, I was trying to add a visit later in the trip and during my conversation with the concierge I was told that I may not have time to make the visits I wanted but after discussing I said I wanted to go ahead because we move pretty quickly between visits (not lingering around). Based on my request I basically had to again TELL the concierge to try to make the reservation against the advice given not to. In the end just need to confirm details and ultimately give the customer what they want. While this is a long write up it would not deter me from staying at North Block! I will plan to stay there again in the future.