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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Guests appreciated the private onsen, but some mentioned that it was not hot enough. It's advisable to check the temperature and adjust it to your preference before use.
The hotel is conveniently located near various attractions such as the Kyushu Yufuin Folk Craft Village, Yufuin Onsen, and the Yufuin Trick Art Museum, all within walking distance. Take time to explore these nearby places.
While the staff is described as super nice, helpful, and friendly, it's noted that they couldn't speak much English. Consider using simple language or translation apps to facilitate communication.
Some guests were surprised by a 5% credit card charge without prior notice. It's advisable to inquire about any additional charges during the booking process to avoid unexpected fees.
The ryokan has no elevator, and some guests mentioned that their room was on the second floor. If mobility is a concern, consider requesting a room on the ground floor during check-in.
While the hotel offers dinner arrangements, consider exploring nearby dining options for a variety of culinary experiences. The hotel's staff may provide recommendations for local restaurants.
Guests appreciated the assistance provided in accessing laundry facilities. If in need of laundry services, don't hesitate to inquire with the staff for assistance.
The hotel staff went out of their way to assist guests with transportation, including driving them to the laundry place and bus station. If in need of transportation, the staff may be able to provide helpful guidance and support.
The indoor onsen with wood and stone decor was highly praised by guests. Take the opportunity to book a slot and enjoy a relaxing onsen experience during your stay.