Overview

Yuzawa New Otani Hotel

330 Yuzawa-machi, Yuzawa (Niigata), Japan
+81 257 842 191

$226+

Overall guest ratings

8.5/10 Excellent
Based on 406 reviews

Review highlights

  • 9.1
  • 8.8
  • 8.7
  • 4.4

Good to know

  • Clean rooms
  • Friendly atmosphere
  • Spacious rooms
  • Friendly service

Nearby

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    About

    The hotel is located at the centre of Yuzawa Onsen. At Yuzawa Onsen, you could feel the different nature of the four seasons.

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    Amenities

    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle rental
    • Skiing
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews of Yuzawa New Otani Hotel

    Overall Rating

    8.5 Excellent
    Based on 406 reviews
    • 9.1 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to shopping."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
      9.4 "Housekeeping was great, according to 94%."
      8.8 "88% said the booking process went smoothly."
    • 8.7 "Breakfast is good."
    • 7.3 "Nice rooms."
      7.7 "77% were happy with the bathroom."
      8.9 "89% thought rooms were spacious."
      7.3 "73% said rooms were clean."
      7.8 "Well-maintained, according to 78%."
      8.6 "86% liked the big bathroom."
      7.0 "70% enjoyed the shower."
      9.3 "93% thought the view was good."
      7.1 "71% said the bathroom was clean."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."

    Overall Rating

    8.4 Excellent
    Based on 64 reviews
    • 9.2 "Terrific location."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
    • 8.5 "Breakfast is good."
    • 8.1 "Food is delicious."
    • 7.2 "Nice rooms."
    • 5.3 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    8.5 Excellent
    Based on 227 reviews
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.7 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
    • 7.0 "Nice rooms."
      7.6 "76% were happy with the bathroom."
      8.7 "87% thought rooms were spacious."
      8.1 "Well-maintained, according to 81%."
    • 4.5 "Internet is poor."
      4.3 "57% said the wifi quality was bad."

    Overall Rating

    8.3 Excellent
    Based on 113 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 8.1 "Very nice wellness & sports facilities."
    • 7.2 "Nice rooms."
      7.9 "79% were happy with the bathroom."
      8.9 "89% thought rooms were spacious."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly atmosphere"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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