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the service was excellent. The staff was always happy and attentious. the building and the room were first class. The shower was too short. Thats the only thing we have to complain about this great hotel
The welcome was the best I've experienced in all the hotels I've stayed in. Both the Porter and Receptionist made sure that we were alright, and I saw them treat other guests in the same professional manner.
Large room and bathroom, huge and delicious breakfast included, good location at junction of old and new city. Wonderful executive sitting room with free wine and drinks and food and friendly staff. Smoking was allowed in the public bar/lounge which made it unpleasant to sit there. Also, it would have been nice to have a nightlight in rhe bathroom. ,
The situation, the quiteness, the praticality Aircondition (Functionning only on the prefixed degree by the Hotel)
I liked the attention of the staff the most beside the excellent room. No complaints
Everything was excellant from start to finish. Great location, all the main sights were easy to reach. Very comfortable and clean, excellant breakfast. They even left a bottle of champagne in our room the night of my boyfriends birthday. I can't fault anything about this hotel, I can't believe people complain about it.
The beds were very comfortable and the room spacious (for Europe). The staff was very helpful and friendly. An included hot Breakfast Bar was very much appreciated. The location was perfect as it was the spot where most tours kicked off. Nothing! I would absolutely stay again!
Brilliant. Staff excellent and friendly. Wide selecton of breakfast - cooked breakfast, fruit, cereal, breads etc. The room was clean and well furnished. The bed, pillows and duvet were incredibly comfy. Bathroom was a good size with a great rainfall shower. On top of this the location was brilliant; everything in walking distance. Room service charge of 200CZ for every delivery. I thought this was a bit extortionate considering I wanted something which was only 120CZ in the first place.
Everything was fine, location is especially excellent... Breakfast room was small and crowded... Some staff was very helpful but there were also some guys in the breakfast room that were not polite...
Location and convenience No Bath robes and slippers in the rooms.
Helpful staff, spa was excellent and location perfect. Included breakfast was a great addition Room didnt get turn down service and bed linen wasnt changed even when card left on bed to request this
The location of the hotel was excellent, right in the city centre and a step away from Namesti Republicky metro The breakfast became boring, not much variety with hot food and the boiled eggs were very hard - there was no option to have eggs cooked the way you like them. The room was standard, unfortunately there were chocolate wrappers to the side of the bedside cabinet and an old pair of slippers under the bed. This was a bit off-putting. Although the hotel is ranked as a five star, it seemed more like a four star. It is still a very nice hotel and I would recommend the hotel for city breaks or business trips.
The food and drink were excellent and the rooms were spacious and well presented. The service was good and staff very attentive. Heavy smoking in the bar with no area to go to get away from it.
I liked the kindness of the sraf. They helped us with every question and need. the room was cleened every day we left the room
Staff were very friendly, rooms beautifully furnished and a lovely upgrade due to the fact that this was our wedding anniversary. Breakfast is excellent.
The staff were very friendly and helpful and the facilities were just what we required for our long weekend in Prague.
As shown above we paid for an upgraded room which included CD player and free pay channels. I was with my daughter and as we did not intend to be out late in the evening having films available to watch was the reason we upgraded. I asked the hotel reception and was told that they were not available.
very friendly staff. good facilities. central location
We had a wonderful time at the hotel, all the staff was very nice and helpfull. I recomend this hotel to every body.
1. Very friendly staff. 2. Large room with all facilities needed. 3. Excellent buffet breakfast. 4. Suitably located close to Prague attractions. Nothing. We had an enjoyable time.
Central location. Good breakfast. Efficient staff.
service, design, breakfast, location
The staff at Radisson Blu Alcron are the friendliest and most personable bunch of people. From the front desk to the bar staff, they made any first time travelers to Prague very welcomed. Ondrej took the time to point out some of the best places to see and things to do while in Prague. The location of the hotel is also excellent. The rooms are very quiet even the ones facing the main thoroughfare. The rooms are rather small. They can really do away with the fabric sofas in the room (hygiene reasons) and just place 2 armchairs in the room to open up the space.
Staff was friendly and location was amazing...it was near the most popular part in prague... Ac was not cool enough...but weather was good anyways...
the room was very clean and the staff satisfied all our requests. nice breakfast. although we paid with cash when we left, for some reason my credit card was blocked for a few days after our check out and i had to ask my bank to resolve the problem.
I loved the fact that everything was within walking distance and the staff was great! The only problem we had was an issue with our shower that was taking to long to fix. It took them 3 hours just to tell us that we have to move rooms.
Design Breakfast Bathroom Location Staff Warming floor in a bathroom Too much hot in the rooms and no ability to change it
Hotel location is very convenient, near historic center and restaurants.Internet connection is not wireless, but the cable one and pretty good, The staff is very helpful and professional.Overall good hotel for fair price.
Very quiet and well located in city center. Good Buffet breakfeast. Nothing
Very comfortable room. Exellent breakfast. Freandly stuff. Very goid location.. All is Exellent!!!! Thanks.
Clean, mostly helpful staff, modern hotel. Fine breakfast. Satisfactory WiFi. I missed the first two nights of my stay because of missed airline connections, owing to a medical emergency of another airline passenger. I called as soon as the plane eventually landed. I was 5 hours past the cancellation deadline at this point (5 a.m. Prague time) and the reservation staff was not at hotel. I called 9 a.m. Prague time and explained, asking they not cancel my reservation. This happened two nights in a row due to airline intransigence. Reservation staff refused to budge on refunding either night's stay, even after I had to extend the stay by one day and spend another $150. I thought this very poor customer service.
I like location of Hotel, design of Hotel I didn´t like smoke at hotel loby , it is not normal situation
Rooms and breakfast fantastic. Located 5 minute walk from old town and bridge Only that people were smoking in lobby
Great walking distance to everything with good facilities and friendly staff. Rooms were very nice as well. I reccommend staying here.
I had a comfortable and pleasant stay at the grand majestic plaza. The location was great to walk down to all the major attractions, room were clean and beds comfortable and wifi worked great in the room. The breakfast was a good spread and they even make omelette or hard boiled eggs on request. I wish they had a gym. And found the housekeeping to be lacking - one day they forgot to put back the shower gel, which was frustrating to discover after stepping into the shower. And sometimes they'd forget to restock hand towels.
Good staffs Blankets were not big enough
The staff was very friendly and helpful. The rooms were very nice and spacious. The breakfast was delicious.
The hotel was clean and bright, The staff were helpful, polite and friendly. The room was well prepared. I don't laike smoking in public areas or bars, although this is not unique to to the Hilton Prague.
Almost everything I decided not to take a bath because of the water color
location, service expensive internet
Rooms were comfortable. Breakfast was fantastic. Close to Old Town. Nothing
great hotel, really nice rooms: new bathroom, iron in room. The free casino was also great!
The leisure centre and pool area was lovely. Housekeeping came into the room everymorning at 9 without checking if we were still in bed.
Thr hotel staff were first class, extremely helpful, accomodating and friendly. Highly recommended and would like to visit again. Not at all
Wifi is ridiculously expensive. 15$ a day
The location was spot on. The room and ambience was just perfect. N/A
the cleanliness of the hotel and courtesey of the staff.
excellent location, good breakfast and very friendly staff who all spoke good English breakfast room was a bit dark
Nice looking suite.
The location is what attracted me to the Eurostars Thalia and it appeared to be a nice hotel on the website. Upon arriving, the hotel met all my expectations, the staff was very nice and the location was about as good as you're going to get in Old Town of Prague. I was traveling solo to meet up with my son on his Study Abroad trip but I will be returning with my wife and I would stay again for sure. Reasonable price, nicely furnished, attentive staff and great location!
The breakfast had areally good variety, however it would be good if the guest could choose how their eggs are prepared. The non-smoking policy should be addressed, I specifically asked for a non- smoking room. however the room was on a floor with people that smoked and it affected me seriously, also the public areas should be non-smoking. again the comfortable part of the public lounge was so badly polluted with sigarette smoke that we could not use it and had to go to another restuarant for drinks and snacks
The staff and location were very good. We were within walking distance to all tourist attractions. The breakfast had a lot of variety and was quite good. The noise level was high. We were in a room towards the main street and could hear traffic and the tram all night. We could also hear loud guests in the hallway late into the night our first night.
Beautiful suite for a room. The controls for the shower are confusing.
The Thalia is situated in an ideal location 5 minutes from the river and 10 minutes from Wenceslas Square so ideal for sights and shops.
Receptionstaff did very well! Great service!! Beautiful bedroom, perfect airconditioner. Curtain to make it dark did not close totally, safe was not fixed to the cupboard, we missed the thing to clean the toilet. Staff in breakfastrestaurant could be more friendly. They work hard, but they forget to talk with the guest or give the some extra service, like serving some coffee or make a small talk with the guest.
Airbnb didn't work out, and needed a good place to stay on short notice. The Eurostars Thalia was very affordable and very comfortable. I would recommend the hotel to anyone No complaints
I enjoyed fairly cheap weekend rates and I liked the large room and health spa facilities. The hotel is a couple of stops on the Metro from Wenceslas Square and three stops from the railway station.
Good location and comfort. Very expensive additional facilities in the hotel: internet, food and beverage.
easy to go with the metro
I was in Prague for a conference at the convention center, which is a short (3-5 minute) walk from the Corinthia Hotel. The hotel's room accommodations were fine. Room was clean, reasonably spacious, beds comfortable, and a good desk working area (though electrical outlets were in short supply.) Breakfast was included in my reservation, and it was a phenomenal hot buffet spread. Room service was quick (<30 minutes each time I used it) and food was good quality and affordable. Free wifi. Easy access to the city via the adjacent Metro stop. I did not explore the neighborhood at all -- didn't seem very touristy. The room seemed well insulated from both street noise and sounds within the hotel.
beside from exelent service was the location of the hotel very good because the Metro was very near by and it gave easy acsess to the city.
The hotel was immaculate, excellent facilities and friendly helpful staff. The hotel has its own metro station and the centre of Prague is 10 minutes away. The room was a good size, well laid out. the hotel has a wide choice of restaurants and the food/service from them all was excellent. The swimming pool on the top floor is something else, th view of Prague is incredible. The steeam room and sauna was also very good. This hotel comes very highly recommended and i woud definelty use it again. The only minor criticism was that there was maintenance going on, drilling and hammering that started early in the morning and lasted all day.
the spa facilities
Hotel was good value, clean, excellent breakfast buffet and close to metro subway station. I would use it again.
spa, room, breakfast, location in room and lobby it was really cold!
The kindness of all the personal.
Apart from all of the above we especially liked the very close proximity of the metro, which was very easy to use. The girls on the concergie desk were very helpful at all times.
Everything was ok,staff is superb at reception desk The room was too cold,but I can undestand-change of weather)
the staff were helpful, kind, informed and friendly It was in a strange section of town with no place to walk to nearby -although the metro was next to the hotel and very easy to use. Also, the hotel gave me free passes everyday that applied to all Prague transportation. I wish the food had been Czech and not generic American/English.
A bit far from the center, but next to a subway station. comfortable and quiet rooms, good breakfast breakfast sadly not included in the price.
Foyer, pleasant friendly staff, quiet and relaxing rooms....nice location to metro and tram No everything was great....maybe staff could say more about the wellness centre and encourage guests to try it more...
stylish room/suite, good breakfast
The hotel was well located, not in the center of Prague but we could be there in 10 minutes taking the subway. The room was very large, nice, clean and comfortable. The staff was very friendly and answered all our questions, we had a good experience. The restaurant and the room service were extremely expensive. The problem is there are no places near enough for eating, so if you are tired and don't want to go far you are trapped. I would recomend to have snacks and store them in your room since day 1.
Easy to find when arriving late in Prague. Safe underground parking, though very expensive at 21 Euros/night. I was on the tenth floor and had fabulous views! Excellent buffet breakfast. Price of parking and breakfast was dear at 16 Euros. It is a way out of the city though public transport, trams and metro are right outside.
I got an upgrade to a junior suite, which was very nice. There was some confusion at the check in where the receptionist mentioned that the breakfast is included in the rate. However it was not included - as stated on the booking confirmation.
I had a wonderful stay. If I have to go back or recommend a hotel in Prague, I would recommend this hotel. It was very quiet, clean and luxury. The breakfast buffet was very convenient. great and outstanding hotel! There was nothing that I did not like of this hotel.
The breakfasts were great! Plus the view of the river was nice Eating in the bar because restaurant was not available
We had an absolutely fantastic view from our river view room - the castle was much closer than it appeared in the website photos. All the staff were friendly and helpful. The restaurant was open for four hours at breakfast, giving us plenty of flexibility, and the range and quality of food was excellent. The shower over the bath was OK, but a walk-in cubicle would have been better. Staff appeared at the room every evening with chocolates and a weather forecast - a nice touch but I would have preferred it if they didn't let themselves in while I was in the bathroom. I'm sure they would have respected the do not disturb sign but I never think to use it in the evening.
The facilites, the staff, the location, and every aspect of the President Hotel was beyond expectations. A great experience!
Location was wonderful. View from the room great. Reception people and restaurant staff of the highest level. Doormen pushed a livery service instead of calling standard taxis. The livery service was at a higher cost.
good staff. Very bad management.
Location Unless you are a part of a Japanese or other Tour group, you don't count. Poor breakfast buffet. Bathroom extremely small.
we were very satısfıed.
size of the room, location. breakfast a bit poor
This hotel is facing the Vitava River and one block from main shopping and close to old town square. The rooms were spacious and the staff were excellent. Free Wi-fi in rooms and lovely buffet breakfast.
The hotel room was excellent - I don't know if we had an upgraded room but the view of the castle at night was wonderful. The staff need to know that a smile works wonders.
The location and the decor. No.
The hotel is situated next to the one of central street in Prague. Service is excellent. They have problem with Internet connection. It was exception that this time I really had to connect with the Internet... but I couldnt.
If next time I am go to Prague, I will stay only this hotel.Thank you.
Quality of fixtures and finishes was high - Bathroom very nice, Breakfast room and selection excellent. Service of all staff very high. Location very good.
Proximity to all sites in Prague, to the metro, to the trams, to the shopping area. Service excellent. Bar very quiet at night. We had to go out to have a drink in a social atmosphere.
The staff service is outstanding, perfect and very nice.
location is excellent. you can do all the important sites by walking. you don't need the metro. It was not 5 stars hotel service. We needed to argue about late checkout although the hotel was empty, the food in breakfast was cold, the room was small and no ventilation. The price of the transfer from the airport was outrageous.
The day we left my 13 yr old daughter was sick - we were allowed to keep one of our rooms without any fuss until 7.0p.m. - she was much inproved by then - that touch was just great No
Staff spoke English very well and helped with every little detail.
Staff very nice and helpful. excellent service we stayed in a room next to the lift. the noise was terrible!
The location was excellent. The room was luxurious. The breakfasts were plentiful and delicious. It was terrific having our car taken care of at check-in in this very busy city.
From the moment I arrived, Oktavi at the front desk established this Hotel as Superior in every way, I honestly felt like I was being received at a 5 star hotel. The room was excellent, enormous windows, luxurious linens, a bathroom that anyone would envy to have in their own home, (a full-size deep-set tub, antique external plumbing fixtures of stainless and brass, Carrera marble everywhere, a bidet and plenty of counter space). Breakfast was the best of 8 hotels I stayed in on this visit, endless variety, perfect service, mountains of choices. I loved this hotel, it was worth twice the price I paid for it. Housekeeping was the only weak point, but even so, it wasn't bad enough to complain about. It was only a shadow in an otherwise perfect experience.
right in the center of the city, the hotel is walking distance to all main attractions. a very helpfull concierge and front desk. slight problem with the climatisation of the room due to weather transition period which was solved immediately by the technical service.
The hotel rooms are decorated very nicely offering a sense of luxury. (1) The hotel was located further away from the major sightseeing attractions than I expected. (2) The hotel staff were fine however they often seemed put out at the front desk when asked for assistance. (3) The duvets on the beds are too small, leaving us exposed (and, therefore, cold) throughout the night as we slept. (4) Smoking is allowed in the common areas of the hotel which made it unpleasant for us non-smokers.
The staff were helpful. When I was told by the breakfast lady that breakfast wasn't included in my room & I showed her proof that it was & she wasn't honoring it, the front desk manager corrected the error The black out curtains in the room, facing the bright street were broken
Beautiful room and very good service from the staff
Beautiful room. Very good restaurant. There didn't appear to be any routine schedule with regard to housekeeping. Sometimes it would be before noon and one day the room hadn't been cleaned by 2 or 3 in the afternoon and we refused service because we would have had to leave the room.
Very friendly staff, excellent location for the Christmas markets
Helpful friendly staff and extremely comfortable and attractive accomodation
Location was excellent. The concierge was most helpful with concert tickets, directions, and a recommendation for a great restaurant. Very nice breakfast. All staff I dealt with was very helpful.
Great art deco design with some excellent attention to detail and in a great location (if you turn right out of the front door). Room quite spacious for a city centre hotel. Bar is small - not somewhere for an intimate or quiet drink. Bar staff were often absent and never enthusiastic. Rate quoted on activehotels.com was not what was charged by the hotel - the rate was quoted in Euro and the hotel charged in Czech Koruna.
nearness to Old Town 5 minutes walk and the Cafe Imperial
I am picky and spoiled when it comes to hotels. I stayed in an executive room for three nights here and it exceeded my expectations and rivaled some of the most luxurious, expensive hotel rooms I have stay in -- and at a small fraction of the price!! The hotel is a short walk to everything, a train station is less than a block away, and a tram runs right out the front door. When you first enter the hotel, the lobby is deceiving because it is small, worn and, dated. Enter you room and wow! The upgrade to the executive room is well worth it. It was exquisitely appointed, spacious and luxurious with a powder room and separate full bathroom. L'Occtaine toiletries were a nice touch. The bed was very comfortable and the linen was exceptional. The room was quiet. The breakfast spread in the hotel's famous restaurant was excellent. I am glad I booked the room with the breakfast option. It was very well worth it. Bottom line: I doubt I will ever find a better value anywhere in the world any time soon. The lobby needs updating.
opera, recitals and general sight seeing
The hotel had a lot of charm. You live in the history of the hotel. But is also very comfortable hotel. New bathroom, good wifi etc... Breakfast was very good. The lighting could have been cosier in the room
Staff and Cleanliness No coffee and Tea facilities in the room
Hotel is in a great location and had a nice welcome from all the staff
beautifull, charming interior of the hotel, especially Cafe Paris that unfortunatelly restaurant Sarah Bernhardt was under reconstruction
great staff, great location, beautiful hotel, just wonderful! nothing!!!!
location and Hotel were great!
From the Reception Staff, to the Staff in the Restaurant, all were courteous, warm and helpful. The breakfasts were first class and our dining experience in the Sarah Bernhardt Restaurant were delightful. Too many Americans who seemed to commandeer the restaurant at meal times, and the rest of us couldn't get a seat!!!
Central location and decoration of the hotel. Rooms very clean and maintenence very accurate. Good breakfast quality The furnitures of the lobby are out of date
Everything! The hotel is beautiful! As we arrive by car there's no parking facilities.
surroundings and friendliness of staff.
Great hotel with a wonderful location. 24-hour bar and restaurant were exceptional. Friendly and helpful staff.
Hotel staff was friendly and accommodating. We had 3 people in our party (two twins and a extra bed). The hotel room was a little tight for 3 people but we only stayed there to sleep. Location was fantastic. Everything was within walking distances to great clubs, bars, and food. I highly recommend checking out Bombay Bar and then M1 Ultra Lounge for a great night (get bottle service). The main tourist attractions were 10~15 min walking distance away. Nothing really but if i had to nitpick: Room was a little small. The elevator was slow? They charged for late check out ($30 for 2 hours - think). In comparison, we didn't get charged for late check out in Amsterdam, Berlin, and Vienna. Laundry was expensive - pricing based on individual article of clothing.
Very helpful and nice staff! Excellent location for shopping and tourism! Good breakfust Paying wifi access unless you're on a suite.
mostly location some of the service
Friendly and helpful staff. The buffet breakfast was expensive as well as drinks, juice, coffee and snacks at the Hotel Bar
Quality of the room,reception staff friendly always wanting to help.Quality of food.Central location. Most unfriendly restaurant staff.Never saw a smile. It seemed as if just pouring a cup of coffee was doing us a favour
comfortable , but boring , unappealing and oldfashioned without the old charm. Friendly staff
Clean, great location, nice facilities, nice staff, quiet
location of the hotel 1- There is no available iron and iron board in the room, whenever you need it you have to call and they bring it to you and the come and take it back after 1 hour. 2- there is no much choise in the BF.
We stayed for 4 nights and everything was just wonderful. Most of all was the location (right in the center of the city) and very luxurious for it's price! We got a much better room than the one we booked and even a small problem with the a/c that was making noise, the stuff fixed it right away and everyone was very polite! Everything was perfect! Nothing bad, everything excelent, we will be staying there any time we visit Prauge
what great and in a great location.
Excellent location ,very nice staff , comfortable rooms , good value for money
the room itself was perfectly designed and has a luxurious feel to it was definitely worth the upgrade to the superior room
the room was two levelled and the top room was too hot to sleep comfortably at night. the reception staff did not amend our request to extend our stay made three times.
It was a nice room and great bathrooms. I think they should give soft pillows as well. Only pillows were not comfortable.
design and practicality of general layout
Very clean, very bright, and naturally lit. The service staff was helpful and friendly. A great location in Prague, this hotel is far enough away from the center to be a relaxing getaway. But it is close enough to head in easily any time you want. Ammenity prices are expensive and seem geared at business travelers. The room was elegant but not very comfortable. However, I did still manage to spend more time in my room than I would have liked because it was hard to escape all the in-room comforts! :-)
very clean very small superior double room,
I liked the very friedly and polite staff as well as the breakfast of the first day of our stay at the hotel. I did not like the rooms having no balconies and that there were no stairs between floors
It was u quite hotel.
The hotel was very smart and had a very relaxed atmosphere about it. The staff were very helpful and you felt at ease to ask questions about what areas to visit etc..The breakfast was lovely and they provided alot of variety to keep you going till lunchtime!Sometimes its the little things that make the big difference,the cleaners would leave chocolates on our pillow and leave a card telling us the weather forecast for the next day- this was done even before leaving any tip!!Also this hotel was spotless and you could tell that the staff work very hard here to make the guests stay enjoyable.The location was brill-we spent alot of time walking but the transport links were superb.Andel is a lovely town and there weren't any tourists which was lovely.The city centre is only 15-20 min walk away- which doesnt feel like it as the sights are amazing and worth the walk, otherwise the tram takes about 10 min.It is definately worth a visit-so treat yourself to this hotel as Prague is very cheap both to eat and drink- so you will save pennies that way! I am really nick picking now-but the bathroom had no vent/extractor fan so it felt like a sauna after we had a shower, also smells from the bathroom tended to linger-so bring a can of air freshener!Upside though bathroom was huge!!
The hotel is in the best location, i could walk to most of the attraction and resterants in five minutes. Yes the price of friut plate was very expensive.
spacey room, very well located, efficient hotel internet service is costly and not user friendly
Is a very good hotel, luxury, clean and nice location with nice breaktfast
Location excepcional and facility to access importants points of the city Concierge should be better and the parking area in front of the hotel shoud be more organized.
Close to the city centre & shopping
The hotel and spa were beautiful and the most perfect place to celebrate an anniversary. The rooms were tidied multiple times per day and the service was impeccable. Nothing
very far from the center
Building interiors are stylish, give a very pleasant feel, the breakfast was excellent, cigar bar is small but cosy. The gym is rather poorly equipped, and the cheaper rooms in the modern annex to the buildings are to small.
location, public spaces, service the room was a little on the small size
Beautiful hotel in a great location.
Helpful and pleasant staff and good location for city visit to Prague. 1) The spa and facilities was out of order and we were not informed about this in advance. We were only told about this on arrival at the hotel. 2) The carpets in our room no. 334 were heavily stained and looked dirty.
The hotel was beautiful and very clean. The facilities were excellent and the breakfast amazing! The hotel advertised its spa and pool facilities, however they were both out of service until further notice. Felt ripped off as we booked into the hotel on the basis that they have spa and pool facilities. We did not receive a discount for the inconvenience. There was also no hot water on the day of our arrival which is not acceptable for a 5 star hotel.
room comfort and design,breakfasts,hotel building and the spa +swimming pool insufficient room heating
Good staff. Bad furniture and very dirty. Bad Furniture. Bad food. No spa. Dirty towels. Dirty carpets.
excellent pool and sauna rate for breakfast was steep in terms of price but there was an excellent cafe about 5 mins walk from there which was nice to sit outside
good level of service and facilities the hotel bar prices are a too much
The position of the hotel is very good and affords easy access to restaurants and sites. Yes. The breakfast was not inviting and the service was indifferent.
small and central
The location /cleanliness & service were excellent as was the buffet breakfast. The staff were also very helpful with local knowledge.
The location of the hotel is great. No wireless internet in rooms
The location was great and the whole style of the hotel inside and out was fantastic. The staff were friendly and very helpful i will definitley return to the Iron Gate on my next trip to Prague. Nothing
large, airy room. asked for a twin ( 2 ladies) but upgraded free to a suite which had a double bed. however. hotel immediately made up the bed settee for me so in effect we had a bedroom each. staff- nothing too much trouble the bath. it was huge but also you needed a wide stretch to climb into it. it would have been impossible for some people to use and there wasnt a separate shower so no alternative bathing facilities. also there needed to be a handle on the wall as climbing out of the bath was a leap of faith with nothing to hold on to
very nice hotel in the center of Prague. Very nice interior terrasse.Highly recommended
The staff were friendly, helpful and responsive. The room was spacious and beautiful. I love the frescoes! The location is perfect - just steps from the Old Town square.
Excellent location in the heart of the old town. Our suite had a separate living room, comfortable furniture, excellent internet connection. Breakfasts had a great selection of items. Staff were unfailingly friendly.
Central location, comfortable room. Had to change room after first - had requested double, and it was really twin. Also lot of noise from street. Second room was fine.
Very good location,atmosphere and service. Noise from the road in some rooms when window is open.
Outstanding continental breakfast and proximity to the Prague Castle. Easy walk to Old Town and Charles bridge as well. Perfect location to stage a visit to Prague! Secure underground parking option for $16/night or free street parking in front of hotel. The room came with a free drink at the bar, too!
very comfortable Dad nice jacuzzi tub spacious room spacious bathroom great location no complaints I would go there again and recommended to my friends
I liked the interior decor of the hotel and its coziness; also, the breakfast buffet and the restaurant menu fare. I thought the bed mattress was a little soft for my liking.
Staff was very friendly. Room was beautiful. Nothing, great hotel.
Great hotel in a excellent location between Prague Castle and Old Town...With a parking garage! Highly recommend. Drive to "text" directions on web hard to follow, probably tricky for any hotel in old Prague; was difficult to locate without a map or GPS. Print out "map" if possible if you're driving to hotel.
everything, the staff, the food and the room opening windows, especially so big, was awkward
Jaccuzi in the bathroom was good to have relaxed time after day. Room was clean and tidy althogh decor was a bit too old fashioned. Location is good for castle/old town visit. I had a big drama with a taxi driver who the hotel reception arraned. Even though I clearly requested for a taxi which I would be able to pay with my corporate credit card but they sent a taxi accpeting only cash. After a big argument (with english translator) the taxi driver came back to hotel and asked hotel to pay her alomost double (for round trip which i didnt even use!), and the hotel charged me this all extra cost even though it was not my fault at all without any explanation. Only after I pointed it out they deducted the extra cost. I was really upset and It was not pleasant experience I'd expect from 5star hotel. Breakfast was simple and boring (Nothing like 5 star hotel).
Excellent breakfast, lovely artwork throughout the hotel, very good location, quiet surroundings. One older porter quite surly but that was our only disappointment. See above
The staff were very polite and willing to ensure a nice stay for us. The junior suite with the jacuzzi tub was an excellent way to end a long day of amazing siteseeing. It is located on a very steep incline.
Lovely friendly intimate atmosphere, very nice restaurant,
The spa overpriced