Basics
Bathroom
General
Dining
Things to do
Services and conveniences
Media and entertainment
Accessibility and suitability
Parking and transportation
Bedroom
Health and safety
Family friendly
Spa
Outdoor
Laundry
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in the middle of Zell am See, offering easy access to restaurants, bars, shops, and stunning views of the lake and mountains. Additionally, it provides beach access and is close to various ski schools and water sport facilities.
How is the cleanliness and comfort of the rooms?
Guests have praised the hotel for its spacious, clean, and modern rooms. The beds are comfortable, and the air conditioning ensures a pleasant stay. However, some guests have mentioned issues with the mattress quality.
What are the dining options and food quality like at the hotel?
The hotel offers a complimentary breakfast, and guests have described it as delicious and hearty. Additionally, there is a restaurant, bar, and coffee shop available. However, some guests have suggested adding more food options for Muslim guests.
Is parking available at the hotel, and what are the parking arrangements?
The hotel provides private underground parking, although it is located 150 meters away in the next building. Guests can also opt for private parking for added convenience. However, some guests have expressed dissatisfaction with the off-site parking arrangement.
How is the staff and customer service at the hotel?
Guests have appreciated the friendly and helpful staff, particularly the housekeeping and reception teams. However, a few guests have expressed concerns about unprofessional behavior and poor management response to issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Parking Options
While the hotel offers parking, some guests found it inconvenient as it was off-site. It's advisable to inquire about the parking arrangements and any associated costs before arrival.
Explore Nearby Attractions
The hotel's central location in Zell am See puts it within walking distance of various restaurants, bars, shops, and attractions. Guests appreciated the convenience of having everything nearby.
Be Mindful of Noise Levels
Some guests noted that the hotel's location near the city center could lead to noise disturbances, especially during events or celebrations. Light sleepers may want to consider this when booking.
Check Room Amenities
Guests were pleased with the modern and well-equipped rooms, but some mentioned issues with the functionality of certain amenities, such as room heaters. It's advisable to check the functionality of all amenities upon arrival.
Inquire About Halal Food Options
A guest highlighted the presence of a large Muslim community in the area and suggested that the hotel consider offering food options suitable for Muslim guests. It may be helpful to inquire about this if it's a dietary consideration.
Consider Room Selection for Larger Groups
The hotel offers interconnected rooms, making it suitable for families or larger groups. Guests appreciated this option for added convenience and togetherness during their stay.
Be Aware of Check-in Process
Some guests mentioned that there was no reception and that the check-in process was located in the loading zone upon arrival. It's advisable to clarify the check-in process beforehand to avoid any confusion.
Take Advantage of the Rooftop Bar
Guests enjoyed the beautiful views of the lake and mountains from the rooftop bar. It's recommended to visit this area for a relaxing and scenic experience.
Communicate Any Issues Promptly
In the event of any room-related issues, such as malfunctioning amenities, it's advisable to communicate these concerns promptly to the staff for resolution.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | August |
Average price (weeknight) | $306 |
Average price (weekend night) | $210 |