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Best Western Hotel Butterfly

Bodmenstrasse 21, Zermatt, Valais, Switzerland
+41 27 966 41 66

$155+

Overall guest ratings

8.9/10 Excellent
Based on 1,166 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.5
  • 3.3

Good to know

  • Spacious rooms
  • Friendly service
  • Clean rooms
  • Train station is close

Nearby

    Show all

    About

    A hearty welcome from our friendly staff awaits you at the BEST WESTERN Hotel Butterfly in this 3-star deluxe hotel in the center of car-free Zermatt. The hotel is in a quiet sunny location, featuring great ambiance and outstanding food and service. Wellness with steam bath, Finnish and Infrared sauna. All rooms with balcony, work desk, wireless LAN, television with CNN®. We are only a two minute walk from central railway and Gornergrat station. A city tax of 2.50 CHF per person per day included in the room rate.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Currency exchange on-site
    • Room service
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Sauna
    • Pool table
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Laundry service
    • Spa
    • Safe
    • Babysitting/child services (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 1,166 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
    • 9.5 "Excellent breakfast."
    • 9.3 "World class service."
    • 8.1 "Rooms are great."
    • 3.3 "Internet is poor."

    Overall Rating

    8.8 Excellent
    Based on 862 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "Excellent breakfast."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
    • 7.6 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      8.1 "81% thought the view was good."
      9.9 "99% said rooms were clean."
      9.2 "92% enjoyed the balcony."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."

    Overall Rating

    8.8 Excellent
    Based on 256 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 8.2 "Rooms are great."
      9.0 "90% thought rooms were spacious."
      9.7 "97% said rooms were clean."

    Overall Rating

    8.8 Excellent
    Based on 46 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 8.6 "Food is delicious."
    • 7.9 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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