Basics
Accessibility and suitability
General
Things to do
Bathroom
Dining
Services and conveniences
Media and entertainment
Bedroom
Laundry
Workspace
Health and safety
Parking and transportation
Outdoor
Family friendly
Spa
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a convenient location near Zermatt Railway Station and Zermatt-Matterhorn Ski Resort, with easy access to nearby attractions. Guests can enjoy complimentary breakfast, afternoon tea, and use of the sauna.
How is the quality of the beds at the hotel?
Some guests mentioned that the single beds were quite narrow, while others found the rooms spacious and the beds comfortable with beautiful views from the balconies.
Is parking available at the hotel?
The hotel offers a free shuttle service and is conveniently located within walking distance of the train station and other tourist attractions, making it easily accessible without the need for a car.
What can guests expect from the hotel's food quality?
Guests can expect a good breakfast and delicious meals at the hotel's restaurant, with some mentioning a desire for more gluten-free options and a wider dinner selection.
How is the cleanliness and customer service at the hotel?
The hotel provides daily housekeeping and maintains a clean environment. Guests have praised the exceptionally helpful and friendly staff, while a few mentioned minor issues with cleanliness and one staff member's demeanor.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Room with a View
Opt for a room with a balcony to enjoy spectacular views of the surrounding mountains and the town.
Take Advantage of Free Recreational Activities
Make use of the hotel's billiards and sauna facilities for some relaxation and entertainment during your stay.
Consider the Free Shuttle Service
Utilize the hotel's complimentary shuttle service to and from the train station for added convenience.
Enjoy Afternoon Tea
Don't miss the daily complimentary afternoon tea with cakes, a delightful touch appreciated by many guests.
Check Room Amenities
Ensure that the room amenities meet your needs, as some guests found the single beds to be narrow and the shower space to be small.
Explore Nearby Attractions
Take advantage of the hotel's central location, just a short walk from the train station and close to various shops, restaurants, and the Matterhorn Museum.
Inquire About Gluten-Free Options
If you require gluten-free options, it may be beneficial to check with the hotel in advance to ensure suitable meal choices are available.
Take Note of Check-in Flexibility
The hotel has shown flexibility with early check-in requests, providing a convenient and accommodating experience for guests.
Utilize the Packed Breakfast Option
If you need to check out early, the hotel can prepare a packed breakfast for you, ensuring you don't miss out on the most important meal of the day.
Consider the Honeymoon Suite
If you're on a special trip, consider requesting the honeymoon suite for a pleasant surprise and a view of the Matterhorn.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | March | $312 | $359 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 15% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
8.6 | 0.2 mi |