Resort Hotel Alex

Bodmenstrasse 12, 3920 Zermatt, Valais, Switzerland
+41 27 966 70 70


+41 27 966 70 70
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Overall guest ratings

9.0/10 Excellent
Based on 172 reviews
See all reviews

Review highlights

  • 10.0
  • 9.8
  • 9.7
  • 6.5

Good to know

  • Nice building
  • Great menu
  • Friendly atmosphere
  • Train station is close


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    With a stay at Resort Hotel Alex in Zermatt, you'll be minutes from Gornergrat Station and Matterhorn Museum. This 4.5-star hotel is within close proximity of St. Mauritius Church and Mountaineers Cemetery.


    Make yourself at home in one of the 85 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.


    Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Zermatt? This hotel has 646 square feet (60 square meters) of space consisting of conference space and meeting rooms.

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    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Indoor pool
    • Babysitting/child services (surcharge)
    • Free Internet
    • Steam room
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    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 172 reviews
    • 10.0 "Incredible bar."
    • 9.8 "Excellent pool."
    • 9.7 "Terrific location."
    • 8.8 "Food is delicious."
    • 8.4 "Great service."
    • 6.5 "Rooms are ok."
    • 5.4 "Average value."
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    Overall Rating

    8.7 Excellent
    Based on 79 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.8 "Excellent pool."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.3 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.1 "Rooms are ok."
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    Overall Rating

    9.3 Excellent
    Based on 67 reviews
    • 9.7 "Terrific location."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.0 "Vibe was good."
    • 7.2 "Nice rooms."
    • 7.1 "Good amenities."
      7.5 "75% thought the building was wonderful."

    Overall Rating

    9.2 Excellent
    Based on 25 reviews
    • 9.8 "Excellent pool."
    • 9.7 "Terrific location."
    • 8.4 "Great service."
    • 8.1 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Great menu"
    "Friendly atmosphere"
    "Train station is close"
    data provided by TrustYou

    Recent Reviews

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