Resort Hotel Alex Zermatt

The breakfast offers a wide selection of fresh items, including custom-made eggs, cold cuts, bakery products, and a pot of good coffee. The staff at the breakfast area is consistently wonderful, ensuring a delightful start to your day.

The hotel features a great steam room, sauna, hot tub, and pool, providing a perfect way to relax after a day of skiing. The spa and wellness center offers a wonderful experience, adding to the convenience of the place.

The hotel offers a huge swimming pool, sauna, hammam, tennis, squash, and a cigar lounge, providing a range of activities for guests to enjoy. The bar and lounge are particularly noteworthy, offering understated luxury with bags of personality.

The staff is described as amazing, friendly, and knowledgeable, dedicated to making guests enjoy their stay. They are warm, friendly, and very accommodating, ensuring a pleasant and comfortable experience.

The hotel is conveniently located near the train station and the heart of Zermatt, offering a great breakfast and a wonderful balcony. Additionally, the hotel provides a great location, friendly staff, and very clean premises.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Matterhorn comes highly recommended.

Guests suggested visiting in April for a quieter experience and potentially better rates.

The hotel's proximity to Zermatt-Matterhorn Ski Resort and the Matterhorn Museum makes it convenient for exploring these attractions.

Some guests found the rooms to be too warm with no way to regulate the temperature. It's advisable to inquire about room temperature control upon check-in.

Many guests praised the spa facilities, including the steam room, sauna, hot tub, and pool, as a perfect way to unwind after a day of skiing.

Guests recommended requesting a room with a view of the Matterhorn for a truly memorable experience.

The breakfast area offers a wide selection of fresh items, and the staff consistently received praise for their service. Try to secure a table with a view for an even more enjoyable breakfast experience.

Some guests found the room decor to be a matter of taste, with dark and cheap furniture. It's advisable to inquire about room decor preferences before booking.

The hotel's proximity to the train station and the heart of Zermatt, as well as its facilities like the playground, make it a convenient choice for travelers.

While some guests enjoyed their room's decor and amenities, others found the rooms to feel unclean. It's recommended to communicate any concerns about room cleanliness to the staff promptly.