Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
10.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
9.6 "Excellent breakfast."
-
9.5 "World class service."10.0 "100% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 10.0 "Management was excellent , said 100%." -
7.3 "Nice rooms."9.1 "91% thought
rooms were spacious ." 10.0 "100% thought theview was good ." 7.8 "78% saidrooms were clean ." 10.0 "100%enjoyed the balcony ." -
6.0 "Internet is average."
-
5.5 "Vibe was decent."
Overall Rating
-
10.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.6 "Excellent breakfast."
-
9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." -
7.6 "High comfort."9.1 "91% thought
rooms were spacious ." -
7.4 "Nice rooms."9.1 "91% thought
rooms were spacious ." 10.0 "100% thought theview was good ." 8.0 "80% saidrooms were clean ." 10.0 "100%enjoyed the balcony ." -
5.4 "Vibe was decent."6.8 "68% considered the
lobby entrance to be so-so ."
Overall Rating
-
10.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.3 "Excellent breakfast."
-
7.8 "High comfort."9.0 "90% thought
rooms were spacious ." -
7.7 "Tasty food."
-
6.0 "Vibe was decent."
Overall Rating
-
10.0 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 9.4 "94% said thereception staff was great ." -
9.6 "Excellent breakfast."
-
8.2 "Generally very clean."
-
7.3 "Nice rooms."10.0 "100% thought the
view was good ." -
6.2 "Internet is average."
-
5.3 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
We remember the hotel as convenient close to the railway station, having good meals to offer and nice staff. No complaints at all.
-
7.0review from
Central location in Zermatt with good quality accommodation and good leisure facilities
-
3.7review from
The breakfast was diverse and filling.
-
7.0review from
Breakfast buffet had good selection and quality. Staff was very helpful and polite. Room had rustic decoration which one likes or not. For me that was not an issue. Overall hotel premises were in good condition and clean. The pool and spa area was very nice and I enjoyed it a lot. Surroundings and the room were quiet. Internet connection was free and available everywhere, but did not work perfectly all the time. At one point staff had to reset the system to get it working.
-
8.0review from
Good hotel: Good location ( It's in town center, cloth to the railway and Gornagrat rail station). Comfortable room with a balcony. The staffs are professional and have hospitality.
-
8.0review from
Excellent location
-
7.0review from
The hotel was in a very convenient place near to the railway station. Although some of the rooms faced onto the main shopping street it wasnt noisy owing to the resort been traffic free. A very nice hotel with stunning views and a lovely traffic free village. Would definately stay at this hotel again when visiting Zermatt.
-
6.8review from
Great location with a few minutes of walk from the station Superb mountain view. Execellent Spa facility. Freindly staffs. Good choice of breakfast. Highly recommend for any type of tourists. A little noisy at night as it faces the main street of the town.
-
7.6review from
The room was lovely and the staff extremely helpful. The food in the restaurant was delicious! The price of the 5 course menu did not match the one advertised on their website.
-
8.0review from
Hotel staff was excellent and advised directions for many of the day hikes that I took. Very close to the main train station. Pool, sauna and outdoor terrace were great after a long days hike to relax. Breakfeast buffet was great.
-
8.0review from
We remember the hotel as convenient close to the railway station, having good meals to offer and nice staff. No complaints at all.
-
8.0review from
Good hotel: Good location ( It's in town center, cloth to the railway and Gornagrat rail station). Comfortable room with a balcony. The staffs are professional and have hospitality.
-
8.0review from
Excellent location
-
8.0review from
Hotel staff was excellent and advised directions for many of the day hikes that I took. Very close to the main train station. Pool, sauna and outdoor terrace were great after a long days hike to relax. Breakfeast buffet was great.
-
7.0review from
Central location in Zermatt with good quality accommodation and good leisure facilities
-
7.0review from
Breakfast buffet had good selection and quality. Staff was very helpful and polite. Room had rustic decoration which one likes or not. For me that was not an issue. Overall hotel premises were in good condition and clean. The pool and spa area was very nice and I enjoyed it a lot. Surroundings and the room were quiet. Internet connection was free and available everywhere, but did not work perfectly all the time. At one point staff had to reset the system to get it working.
-
7.0review from
The hotel was in a very convenient place near to the railway station. Although some of the rooms faced onto the main shopping street it wasnt noisy owing to the resort been traffic free. A very nice hotel with stunning views and a lovely traffic free village. Would definately stay at this hotel again when visiting Zermatt.
-
6.8review from
Great location with a few minutes of walk from the station Superb mountain view. Execellent Spa facility. Freindly staffs. Good choice of breakfast. Highly recommend for any type of tourists. A little noisy at night as it faces the main street of the town.
-
7.6review from
The room was lovely and the staff extremely helpful. The food in the restaurant was delicious! The price of the 5 course menu did not match the one advertised on their website.
