Guest reviews
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Overall Rating
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9.5 "Excellent breakfast."10.0 "100% were
happy with the price of the breakfast ." -
9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 8.7 "Management was excellent , said 87%." 10.0 "100% werehappy with the shuttle service ." -
9.1 "Excellent wellness & sports facilities."7.9 "79%
loved the sauna ." 8.0 "80% said thatwellness & sports facilities were clean ." -
9.0 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
7.4 "Nice rooms."9.8 "98% thought the
view was good ." 9.4 "94%enjoyed the balcony ." 7.8 "78% appreciated themodern rooms ." 8.0 "80% said thebathroom was clean ." 7.1 "71% found thekitchenette to be good ." -
5.3 "Average comfort."5.2 "Only 52% said
rooms were big enough ." 5.8 "Beds were acceptable for 58%."
Overall Rating
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9.5 "Excellent breakfast."
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.6 "Management was excellent , said 86%." -
9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." -
9.0 "Excellent wellness & sports facilities."7.7 "77%
loved the sauna ." -
7.5 "Nice rooms."9.9 "99% thought the
view was good ." 8.3 "83% saidrooms were clean ." -
6.9 "Internet is average."
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5.1 "Average comfort."5.7 "
Beds were acceptable for 57%."
Overall Rating
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9.4 "Excellent breakfast."
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9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.0 "World class service."9.8 "98% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 8.8 "88% said thereception staff was great ." -
7.5 "Nice rooms."9.8 "98% thought the
view was good ." 7.8 "78% appreciated themodern rooms ." -
5.9 "Average comfort."6.1 "Only 61% said
rooms were big enough ." 5.8 "Beds were acceptable for 58%."
Overall Rating
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9.6 "Excellent breakfast."
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9.2 "Excellent wellness & sports facilities."
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Location is great."
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6.6 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 5.1 "For only 51%, thebathroom was ok ." -
4.7 "Not very comfortable."4.4 "56% said
rooms were small ." 4.2 "58% thought it wastoo noisy ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
Location was excellent; 3 mins walk to main street, 1 min from electric ski bus - 1 stop to main lift station. On demand electric taxi from station to hotel....5 chf return each....otherwise 10 minute walk. Excellent breakfast. Nice spacious room for 3, 3rd person on sofabed. Good ambiance, bar, free internet screen. Overall good value...Zermatt is expensive!
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7.3review from
Very friendly staff, great views of Matterhorn and good breakfast
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6.3review from
The breakfast was simple but pleasant. Rooms were clean and comfortable. It was a bit tricky to control the heat in the rooms and we ultimately found that we had to lead a window ajar in order to keep the room from being too hot. Staff was nice and their service was helpful. Our overall hotel experience met our expectations.
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6.0review from
Convenient location for buses to ski lifts and easy walking to town. Comfortable beds. Dressing gowns provided. Fast lift. Good breakfasts. Friendly helpful staff. Nice views of Matterhorn from the balcony. Handy ski room. Free WiFi. No offer of breakfast for early checkout. No boot warmers in ski room. WiFi signal variable.
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5.3review from
hotel was super for what we wanted. ski bus stopped outside. spa area is in basement . only small lift to access! we were told there were no stairs !!! heath and safety in uk would close it down.
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6.4review from
The view of Matterhorn Mountain from hotel's room balcony and the excellent food from hotel's restaurant.
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7.6review from
Homelyness
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6.8review from
The staff was very welcoming. Open to offer the best services . it is a very nice hotel , very friendly atmosphera
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7.6review from
Freindly staff, clean and well equiped room, plus good central location
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6.8review from
Incredible room with living room and large balcony and a view of the Matterhorn from the bed! Reception was not that friendly (especially during checkout). Breakfast was ok.
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7.7review from
Location was excellent; 3 mins walk to main street, 1 min from electric ski bus - 1 stop to main lift station. On demand electric taxi from station to hotel....5 chf return each....otherwise 10 minute walk. Excellent breakfast. Nice spacious room for 3, 3rd person on sofabed. Good ambiance, bar, free internet screen. Overall good value...Zermatt is expensive!
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7.3review from
Very friendly staff, great views of Matterhorn and good breakfast
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7.6review from
Homelyness
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6.8review from
The staff was very welcoming. Open to offer the best services . it is a very nice hotel , very friendly atmosphera
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7.6review from
Freindly staff, clean and well equiped room, plus good central location
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6.8review from
Incredible room with living room and large balcony and a view of the Matterhorn from the bed! Reception was not that friendly (especially during checkout). Breakfast was ok.
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6.3review from
The breakfast was simple but pleasant. Rooms were clean and comfortable. It was a bit tricky to control the heat in the rooms and we ultimately found that we had to lead a window ajar in order to keep the room from being too hot. Staff was nice and their service was helpful. Our overall hotel experience met our expectations.
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6.0review from
Convenient location for buses to ski lifts and easy walking to town. Comfortable beds. Dressing gowns provided. Fast lift. Good breakfasts. Friendly helpful staff. Nice views of Matterhorn from the balcony. Handy ski room. Free WiFi. No offer of breakfast for early checkout. No boot warmers in ski room. WiFi signal variable.
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5.3review from
hotel was super for what we wanted. ski bus stopped outside. spa area is in basement . only small lift to access! we were told there were no stairs !!! heath and safety in uk would close it down.
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6.4review from
The view of Matterhorn Mountain from hotel's room balcony and the excellent food from hotel's restaurant.
