We stayed in the hotel for honeymoon trip. It was the only day we stayed in Zermatt. The staff are very nice and helpful and they say good English. The location of hotel is good, just 3mins to Zermatt Railway Station. Our room was not facing mattherhorn but we can see the sunrise in the restaurant in the morning. Breakfast is good but there can be more choices of food. The room decoration is basic but clean and comfortable.
It's just a very small issue - pillows are too soft.
location is very great near the main road in zermatt and train station and room very clean and new furnished with beautiful white ground . balcony very nice also the staff friendly .
you can hear the sound from other room and when other room closed his door you think your door some one try to open it but is not bad .
Very nice hotel and excellent staff! Very friendly and professional! Wellness area was wonderful. Nice breakfast and restaurant. Wonderful view of the Matterhorn if you choose a room facing south(and dont live at groundlevel). Transfer to bahnhof upon checkout, think its possible to get picked up as well. Can really recommend this hotel if you want to spoil yourself a bit!
The first room we got at groundlevel didnt meet our expectations with the view, but after mentioning this to the excellent staff we got the "same" room on the topfloor which was wonderful.The wellness area was very nice, however they had no whirlpool, that would have been even better! The treatments were way too expensive...
immensely enjoyed stay at mirabeau hotel luxurious comfortable chocs on pillows( a first for me) staff very welcoming and helpful lovely good class shampoos bath oils and lotion in bathroom didnt need to bring any, was the best stay of our hols
nothing to dislike
The hotel is very central - just off main street (5min walk). The hotel is family owned and run which really shows with the great service and attention to detail. The food and service was excellent from the fab breakfast buffet to the outstanding dinner! The room was very comfortable and facilities were outstanding - especially the spa! The staff were very helpful and professional. There was a cosy real fire in the hotel bar at night with super wines on offer! I loved the free train to hotel transfer and the gift of bread on check out - nice touch! Would definitely stay here again and thoroughly recommend it to anyone wanting a winter break. Super!
it was off season so Zermatt was quite dead but the hotel more than made up for this fact with super spa and restaurant and bar
A first class hotel with excellent facilities - should be a 5-star!
Nothing - but it would be nice to have tea/coffee making facilities in the room.
Nice big rooms and very friendly staffs. Breakfast was excellent. Location was excellent being close to the train station and Zermatt center.
Everything was okey. I had a nice stay in the hotel
In general it was Ok but there was one point we didn't understand. The lack of jacuzzi
Great location, excellent rooms and friendly staff
Didn't realise the spa was nude