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4 stars
Alpen Resort Hotel
Photos of Alpen Resort Hotel
Overview
Family-friendly hotel with a full-service spa and free breakfast This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Alpen Resort Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Alpen Resort Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Landmark view
- Lockers
- Mountain view
- Ski storage
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key access
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool towels
- Spa and wellness center
- Rooftop pool
- Saltwater pool
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Things to do
- Bicycle rental
- Board games/puzzles
- Game room
- Darts
- Skiing
- Table tennis
- Pool table
- Hiking
Family friendly
- Babysitting or child care
- Cribs available
- Books, DVDs, music for children
- Child pool
- Kids meals
- Complimentary breakfast
- Playground
- Baby safety gates
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (free)
- EV charging station
- Valet parking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Alpen Resort Hotel
9.1
Wonderful
2148 verified ratings
Wonderful
1514
Very good
380
Good
132
Okay
54
Fair
29
Mediocre
15
Poor
24
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly service, and stunning views of the Matterhorn. The cleanliness and breakfast options were also positively noted, although some guests mentioned that the area around the hotel could feel a bit tired. Overall, it seems to be a cozy and well-maintained hotel with excellent amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.1 out of 10
700 reviews
9.6 out of 10
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1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Alpen Resort Hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and the option for food to be delivered to guest accommodations. Guests can also enjoy packed lunches and special diet menus upon request.
What are the spa and wellness facilities like at Alpen Resort Hotel?
The hotel boasts a large swimming pool, a spa with various relaxation options, and a rooftop pool. Guests can also enjoy a sauna, hot tub, and steam room. The outdoor onsen surrounded by the snow-capped Alps is a particularly delightful feature.
How is the cleanliness of the rooms at Alpen Resort Hotel?
Guests have consistently praised the hotel's clean and spacious rooms, with thoughtful designs and comfortable amenities. The staff ensures prompt attention to any requests, contributing to a wonderful stay.
What are the hotel's unique offerings for families?
Alpen Resort Hotel is a great choice for families, offering a child pool, kids meals, complimentary breakfast, a playground, and baby safety gates. The hotel also provides babysitting or child care services, making it convenient for families with young children.
What are the transportation and parking options at Alpen Resort Hotel?
The hotel provides parking and has an airport shuttle service available for guests. Additionally, there is a free shuttle service and an EV charging station. The hotel's location close to the train station and supermarket offers added convenience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a balcony facing the Matterhorn for a breathtaking experience.
Take Advantage of the Spa Facilities
Many guests praised the hotel's spa and wellness center, highlighting the indoor and outdoor pools, jacuzzi, and various relaxation options.
Consider the Hotel's Dining Options
Guests enjoyed the diverse dining options available at the hotel, from the breakfast selection to the on-site restaurants and bar, catering to various tastes and budgets.
Utilize the Shuttle Service
The hotel offers a shuttle service to and from the train station, which guests found convenient for transportation to and from the property.
Check for Room Cleanliness
Some guests mentioned issues with room cleanliness, such as dust and stains, so it's advisable to inspect the room upon arrival and report any concerns to the staff promptly.
Explore Nearby Attractions
The hotel's proximity to Zermatt Railway Station and the Gornergrat train, as well as its beautiful view of the Matterhorn, makes it an ideal location for exploring the area's attractions.
Take Note of Staff Friendliness
While many guests praised the friendly and helpful staff, a few mentioned encountering unfriendly or unhelpful behavior, so it's advisable to set expectations accordingly.
Plan for High Season
Considering the hotel's high season in December, guests may want to book in advance and be prepared for potentially busier periods.
Enjoy the Family-Friendly Amenities
Families appreciated the hotel's amenities catering to children, including the child pool, playground, and complimentary breakfast, making it a suitable choice for family vacations.
Experience the Hotel's Unique Features
Guests highlighted the hotel's cigar lounge, smoking lounge, and entertainment facilities, offering unique experiences for guests with specific preferences.
Location
Spissstrasse 52, 3920 Zermatt, Valais
What's nearby
- Zermatt Railway Station264 yd
- Zermatt-Matterhorn Ski Resort320 yd
- Matterhorn Museum0.5 mi
- Sunnegga Ski Resort1.1 mi
- Gornerschlucht1.3 mi
- Unter Gabelhorn2.6 mi
- Bosentrift2.7 mi
- Riffelsee3 mi
- Riffelhorn3.1 mi
- Schwarzsee3.2 mi
- Gornergrat3.3 mi
- KOSMA3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Alpen Resort Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | March | $385 | $416 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 41% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Alpen Resort Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Alpen Resort Hotel
FAQs when booking at Alpen Resort Hotel
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Value for money | Distance to city center |
|---|---|
8.7 | 0.3 mi |
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