Silvana Mountain Hotel
Photos of Silvana Mountain Hotel
Overview
Amenities at Silvana Mountain Hotel
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
Services and conveniences
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
General
- Family rooms
- Hardwood or parquet floors
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Allergy-free room
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Things to do
- Ski school
- Board games/puzzles
- Cycling
- Skiing
- Table tennis
- Ski-in/Ski-out
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Family friendly
- Cribs available
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Outdoor
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Shuttle service (additional charge)
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Silvana Mountain Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options including a restaurant, bar/lounge, snack bar, and special diet menus upon request. Guests can also enjoy breakfast in the room and make use of the tea/coffee maker and coffee machine available.
Are there any nearby activities or attractions?
The hotel is conveniently located near various attractions and activities including ski schools, skiing, hiking, cycling, and board games/puzzles. Guests can also enjoy the ski-in/ski-out experience and visit nearby sites like Gornerschlucht and the Matterhorn Museum.
What are the hotel's unique features?
The hotel offers a cozy atmosphere, thoughtful service, and stunning mountain views. Guests can also enjoy the spa and wellness center, heated pool, hot tub, sauna, and massage facilities. Additionally, the hotel provides a ski-in/ski-out experience and a kid-friendly buffet for families.
How is the hotel's customer service?
The staff at the hotel are known for being super friendly, welcoming, and knowledgeable about the area. They provide excellent customer service and are attentive to guests' needs, offering helpful recommendations for activities and dining options.
What are the best times to visit the hotel?
The hotel is an excellent choice for winter visits, especially during the high season in January, offering a perfect location for snowboarding and skiing. Guests can also enjoy the stunning natural views and cozy environment during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony to enjoy stunning mountain views and the serene surroundings.
Consider Transportation Costs
Be mindful of the additional expense of transportation to and from the hotel, particularly if the gondola is not operational, as it can be pricey.
Take Advantage of Ski-in/Ski-out Convenience
Guests appreciated the hotel's ski-in/ski-out location, providing easy access to the slopes and a seamless skiing experience.
Plan for Remote Location
Keep in mind that the hotel is situated in a remote area, offering a peaceful environment, but requiring additional planning for transportation and dining options in the village.
Enjoy the Spa and Wellness Facilities
Guests highly praised the hotel's spa and wellness center, recommending it for relaxation after a day of outdoor activities.
Be Informed About Access to Zermatt
Note that Zermatt is a car-free area, and guests must take a train and cable car to access the hotel, which may require additional travel time.
Consider Dining Options
While the hotel offers great food, guests suggested being aware of the set menu prices and considering dining options in the village for variety.
Take Advantage of Local Knowledge
The hotel staff, including a former Swiss mountain guide, were commended for their friendly and knowledgeable service, providing valuable insights for hiking and alpine activities.
Be Mindful of Room Selection
Some guests mentioned that attention to detail in room cleaning could be improved, suggesting a thorough check of the room upon arrival.
Plan for Additional Costs
Guests advised being prepared for potential additional expenses, such as the cost of transportation into town for dining or a change of scenery.
Location
What's nearby
- Gornerschlucht0.6 mi
- Schwarzsee1.4 mi
- Matterhorn Museum1.4 mi
- Zermatt-Matterhorn Ski Resort1.8 mi
- Zermatt Railway Station1.8 mi
- Riffelhorn2 mi
- Riffelsee2.1 mi
- Sunnegga Ski Resort2.2 mi
- Unter Gabelhorn2.2 mi
- Gornergrat2.9 mi
- KOSMA2.9 mi
- Hohtalli3.6 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Silvana Mountain Hotel
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Value for money | 9.5 |
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Distance to city center | 1.6 mi |