With its proximity to the airport and city center, the 4-star Novotel Zürich City West hotel is ideal for city breaks or business meetings. In its spacious and fully air-conditioned rooms, comfortable furniture and WiFi are provided as a matter of course. Explore the cafes in the surrounding trendy quarter and visit nearby concerts and museums or beautiful Lake Zurich. Children's play areas, a restaurant, pool and fitness room are part of the attractive range of services on offer at your Novotel.
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
Expensive but delicious breakfast
Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
Close to the location that I needed to be at.
Had to change room; badly leaking sink in bathroom; much much too expensive!
nice hotel to stay with
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden
parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
Quality of service
The quality of the hotel, clean, good attention, and comfortable rooms
The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
Near the city center.
No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.