Pros: The assistance of Mr. Nurullah and his boss was very friendly. Instructions were clear and people were very helpful.
Cons: huge traffic on the way to the Hertz office in downtown.
Aug 9 2016
About what I expected
Pros: My dropoff location was different but in the same city as my pickup location. I liked that I wasn't charged any extra fees.
Cons: The car quality was mediocre. I couldn't get information on my international booking by contacting the 1-800 customer service.
Jun 20 2016
Rude because I was late, expensive fuel surcharges
Pros: The car was really really good. The mechanic was very nice.
Cons: It's hard to plan exactly when you arrive to pick up a car when you are on vacation. I arrived 1.5h late and the clerk have me a hard time because I was not exalt on time. I was tired and forgot to fuel up. I feel like I will be charged a lot of money since they took a $150 fuel deposit.
Sep 21 2016
Pros: The car was really good value for money, it was perfect for exploring the swiss region. Would recommend Hertz to others.
Jan 20 2016
Cons: additional cost for GPS at half the rental price.
car smaller than promised.
Aug 21 2016
Hertz not honoring price
Cons: I had to fight to get the price given by Kayak. Ypthey tried to cheat! Also, car broke down after a few days and had to be replaced
Sep 12 2016
Pros: There is nothing i can complain about. Everything was perfect
Jan 22 2016
Pros: Cleanliness and unlimited miles
Cons: Website didn't allow me to purchase insurance and I got charged like $500 for insurance.
Jul 31 2016
Cons: Much less professional and fast drop off process at ZRH than at any US airport that is similarly staffed.
When I returned the car there were only 2 people t
Pros: I really liked the people who booked us in and got the car for us.
Cons: When I returned the car there were only 2 people to assist and 1 would not leave the office. We could not find a space to park the car and had to circle their lot 3 times. When I explained I was next to the only service rep he said there were 3 ahead of us. I said we need to catch our plane and we left the car in space 111. He said they would take care of it and send our receipt--- no receipt has come. I want a receipt