Our hotel is located in the heart of the old Carolingian city of Aachen, home to world-famous sights such as the Imperial Cathedral and Carolus Thermen baths. Our 4-star Mercure Hotel Aachen am Dom has 117 rooms with free WIFI. Arrival: The hotel is just 0.4 miles from the main train station, 24.6 miles from Maastricht Aachen Airport and 50 miles from Cologne/Bonn Airport. If traveling by car, we are 1.9 miles from the A544 highway and you can park in a public car park close to the hotel.
Very comfortable, large room on sixth floor, clean, well-appointed, with a good view and lots of daylight.
No public area in which to sit down. The bar, which did have seating, didn't open its door until 6.00 p.m., whether one wanted to drink something or not.
location, room, friendly staff at reception
Great location, easy to find and within walking distance of station and all main attractions. The staff were friendly and helpful with directions to restaurants and bars etc. The room was clean and comfortable. The breakfast buffet was decent, there was a lot on offer.
The pay per view film service was very limited - with few films in English and showings only at certain times which did not fit in with our dinner plans etc. As we had an extremely rainy weekend, the lack of a more updated service was notably disappointing.
I had to make changes to my reservations and make a longer stay out of the trip. I called and coordinated the extra days with one of their staff, but after arrival found that they had no record and I ended up stay in an alternative location for one of the extra days
I like the fact that it was walking distance to the pedestrian mall. It is a very modern and clean hotel. Breakfast was excellent with lots of choice.
I think that parking is a little expensive, there should be a reduced price for hotel guests. It would be nice to have more English speaking TV stations.
The central location of the hotel.
The roomservice was rather poor. For a double room and for 4 nights we only got 1 set of soap, shower gel and sampoon! There were neither a minibar in the room, nor a hotel garage.
Kids running through the hotel until the middle of the night
It was a perfect location for seeing the city
The location and it was extremely quiet
The room rate and the fact online the price excluded breakfast and when I paid it included breakfast even though I hadn't had any confussion there
Clean, modern rooms, friendly staff (who spoke English), and conveniently located to city center.
Use of internet required mobile phone which I did not have.