Good to know
|Distance to city center||3.8 mi|
|Nearest Airport||Abu Dhabi Intl|
|Distance to airport||14.0 mi|
|"Offers an excellent buffet breakfast."||(in 178 reviews)|
|"Staff very friendly and help."||(in 223 reviews)|
|"Nice pool and poolside bar/restaurant"||(in 167 reviews)|
|"The room service was bad"||(in 28 reviews)|
|"We had to wait for long time to get the booking done."||(in 4 reviews)|
Time of year
Show reviews that mention
|buffet breakfast||in 240 reviews|
|close to the grand mosque||in 16 reviews|
|dental kit||in 7 reviews|
|good location||in 27 reviews|
|great service||in 10 reviews|
|late check||in 16 reviews|
|nice hotel||in 165 reviews|
|room service||in 122 reviews|
|room was clean||in 340 reviews|
|smoking room||in 28 reviews|
|sofa bed||in 15 reviews|
|staff is friendly||in 325 reviews|
|superior queen room||in 4 reviews|
|swimming pool||in 251 reviews|
|valet parking||in 57 reviews|
|value for money||in 72 reviews|
|waiting time||in 25 reviews|
Breakfast and Sofa Bed is good
Tv not operational and no water in washroom in the morning.
Location and staff
The facility is clean, and the staff was nice.
The facility and pool was overcrowded with tons of kids, as was the buffet, and very loud, with kids running around seemingly unchecked.
Near Grande Mosque
Front desk staff
Many bad problems.
I've been at this hotel several times, purely because it is near where I do most of my business in Abu Dhabi. The hotel is new and pristine in its presentation.
There have been many significant problems. Most important, the internet access is very poor. The laundry service doesn't seem to know what they are doing. I sent a jacket for pressing, and whoever did it was clearly not familiar with the garment; they tried to flip over the collar and press out the fold!! They also seem to have used an iron, and the fabric is basically destroyed. On a previous stay, I used a laundry bag to store some used clothes, and put it in my suitcase. Some of the staff took the laundry bag out, and sent it to the laundry! There was a distinct smell of smoke in the corridor of one of the "non-smoking" floors where I stayed. The restaurant is very expensive: you'll spend a third of the price of a room on breakfast, and more than half on lunch or dinner.
Novotel Abu Dhabi Al Bustan, a contemporary hotel in an exclusive neighbourhood for business and leisure. Unwind in our Fitness & Wellness Centre or relax by the outdoor heated pool. Meeting areas and ballroom available for all your event-planning needs. Enjoy discovering our exciting range of bars and restaurants at Novotel.
based on 10,447 reviews
Things to Know
- Great reception
- Clean rooms
- Comfortable beds
- Wonderful housekeeping
Policies vary by room type and provider.
Most Popular Landmarks
- Zayed Sports City Ice Rink 2.1 mi
- Al Bahr Towers 2.5 mi
- Sheikh Zayed Mosque 3.1 mi
- Al Wahda Sports Club 4.3 mi
- Al Wahda Mall 4.5 mi
- Abu Dhabi Mall 5.4 mi
|Abu Dhabi Intl||14 mi|
|Dubai Al Maktoum Intl||56.1 mi|
|Dubai Main Bus Station||63.5 mi|
|Dubai Shei Bus Station||81.2 mi|