
Dreams Acapulco Resort & Spa
Photos of Dreams Acapulco Resort & Spa
Overview
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Amenities at Dreams Acapulco Resort & Spa
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Hairdryer
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
Parking and transportation
- Airport shuttle
- Parking
Dining
- Restaurant
- Minibar
Bathroom
- Hairdryer
Things to do
- Hiking
Family friendly
- Playground
Fitness
- Fitness center
Basics
- Free Wi-Fi
Pool
- Pool
Reviews of Dreams Acapulco Resort & Spa
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Dreams Acapulco Resort & Spa?
The food and drinks at Dreams Acapulco Resort & Spa are good, with staff going above and beyond to provide a delicious and varied dining experience. However, some guests have mentioned limited options and poor quality in certain restaurants.
How are the beds at Dreams Acapulco Resort & Spa?
The rooms at Dreams Acapulco Resort & Spa are well maintained, and the beds are comfortable. However, some guests have reported issues with room cleanliness and maintenance, such as beat-up rooms, mold in the restroom, and loose door knobs.
Is parking readily available at Dreams Acapulco Resort & Spa?
Dreams Acapulco Resort & Spa offers parking and airport shuttle services for guests' convenience. However, some guests have mentioned slow elevators and a lack of air conditioning in common areas.
When is the best time to visit Dreams Acapulco Resort & Spa?
The high season at Dreams Acapulco Resort & Spa is in December, offering a great time to experience the beautiful and clean beach, as well as the amazing view from the balcony. However, it's important to note that the low season is in May.
What is the customer service like at Dreams Acapulco Resort & Spa?
The staff at Dreams Acapulco Resort & Spa are friendly, attentive, and eager to help, providing excellent service to ensure a pleasant stay. However, some guests have mentioned slow check-ins and a lack of entertainment options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Explore Nearby Attractions
The hotel is conveniently located near Playa Icacos, Jardin Botanico de Acapulco, and Capilla de la Paz, making it easy to explore these attractions during your stay.
Consider Low Season Travel
May is considered the low season, which could be a great time to visit for those looking for a quieter experience and potentially lower rates.
Be Mindful of Language Barriers
Some guests experienced challenges with language barriers as not all staff members spoke fluent English. Consider carrying a translation app or phrasebook for smoother communication.
Check Restaurant Availability
Guests noted that not all restaurants were consistently open, and the variety of food options could be limited. It's advisable to check the restaurant schedules in advance.
Be Prepared for Slow Check-in
Some guests experienced delays during the check-in process, so it's recommended to be patient and allow extra time for this procedure.
Plan for Limited Wi-Fi
Several guests mentioned that the Wi-Fi was slow and unreliable, so it's advisable to plan accordingly, especially if you need a stable internet connection for work or communication.
Pack Insect Repellent
A few guests mentioned encountering mosquitoes, so it's advisable to pack insect repellent to ensure a comfortable stay, especially if spending time outdoors.
Consider Room Maintenance
Some guests reported issues with room maintenance, such as malfunctioning air conditioning and restroom conditions. It may be helpful to inquire about room conditions before finalizing a booking.
Manage Expectations for All-Inclusive Services
Some guests expressed disappointment with the all-inclusive offerings, including limited beach services, basic alcohol options, and early closure of certain facilities. It's advisable to manage expectations regarding the all-inclusive package.
Location
What's nearby
- Playa Icacos0.3 mi
- CiCi Acapulco Magico0.5 mi
- Playa Tamarindos0.7 mi
- Acapulco Convention Center0.9 mi
- Jardin Botanico de Acapulco1 mi
- Galeria Las Brisas1.4 mi
- Capilla de la Paz1.4 mi
- Playa Condesa1.8 mi
- Acapulco Bay2 mi
- Playa Hornos2.8 mi
- Parque Papagayo2.8 mi
- Museo Histórico de Acapulco3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Dreams Acapulco Resort & Spa
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See most recommended stays in AcapulcoGood to know
Value for money | 4.0 |
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Distance to city center | 4.0 mi |
Nearest Airport | Acapulco Alvarez Intl |
Distance to airport | 8.2 mi |