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Very comfortable room and excellent service from check in to checkout. It felt right and the pictures on the web site reflected the true character of the hotel. A full price for a very full service, we will come again. No.
The location. The ability to sit out on a terrace and enjoy refreshments in quiet courtyard. Very comfortable bed. Secure parking. Staff attentive only when prompted. Menu expensive and limited. En-suite shower room in need of refreshment - shower cubicle showing some mould. No soap/ shower gel in dispensers and soap not otherwise provided. No milk with tea and coffee making facilities. Breakfast mediocre. Corridors and bedrooms dark and in need of redecoration.
The staff were very helpful and friendly. The food was excelllent.
The hotel is now under new management and it was clear they were very keen to impress. The gourmet menu was excellent and very good value. The wines were expensive but the proprietor took time to discuss and select a choice of wines for us - and did a deal! We booked 3 double rooms at the last minute, so it is difficult to make a constructive comment.
Excellent location and wonderful gourmet food. Set 3-course meal for 33.50 Euros was very good.
Considering this hotel boasts it is 'gastronomique of the Region', the food was abysmal both the breakfast and evening meal and left a lot to be desired. We ate far better meals in local restaurants afterwards. A complaint we made to the Manager was totally rejected. He kept boasting that it was a gastronomique Hotel of the Region. We have no further means of complaining other than through you. I am quite happy to provide further details if requested.
Very old. needs total upgrade. Unfriendly staff. Overpriced.
Staff Average food very over priced
We spended a wonderful time . Next time I hope to be there for more days .
city center location very average. not qualifying for a 3-star rated hotel.
good hotel in centre of vernon town close to giverny
Restaurant was good, Parking was available on the public car park outside the hotel so no need to pay for parking. Good location in the centre of the town. Easy access to Monets garden at Giverny. sounds silly but the front doors were stiff and a bit difficult to get in with your bags.
nice hotel in nice town. Good for Paris on the train. Meals looked good but restaurant was full on night we stayed. Good bistros in town Rooms a bit tired.
fair size room. elevator. tv. ventiladed with windows including in the bathroom. beautiful dining room and garden, very good breakfast. secured parking if reserved. no
good location - en route back to England/ near Monet's garden comfortable clean room reasonable price no tea/coffee making facilities in room breakfast a bit minimal
Stayed here for one night so we could visit Giverny. Room for 3 was good size and very comfortable. Liked the separate WC apart from shower room, as this was very convenient for three people. Wish it were closer to train station, but only a 15 minute walk.
A good base for exploring nearby Giverney a few miles away. here are ample restaurants and shops within a few blocks of the hotel, and a lovely park along the Seine. The staff was friendly and helpful, and we got what we expected. Try the adjoining restaurant, which was excellent! No air conditioning or fan, though it was not hot during our June stay. Also, no refrigerator or coffee in the room. And if you can get street parking, opt for that because getting out of the narrow parking garage exit can be quite difficult, and I wouldn't want to try it in a large vehicle!
Everything medium, no particular good point. Neighbour quite noisy.
V. Pleasant efficient staff
Ground floor room with door direct to outside very convenient for dog.
the restuarant. room 208. only one chair provided. the bathroom was cramped, unable to use the toilet correctly as the wash basin was in the way. Room was built into the roof and the location of the bed caused you to bang your head whist getting in and out of the bed (poor design). no lock on toilet door. No extractor fan in the bathroom. The hotel was well and truly overpriced.
Friendly staff Limitted facilities at W/Es
Comfortable, clean, corteous and attentive staff Not well signposted from town
No best, it was very pleasant. No complaints
Nice restaurant, and friendly staff being charged 8 euro's for my 3 year old's breakfast (1 small bowel of cereal)
The room was a good size and very clean We were disappointed that the restaurant was not cooking meals on the night of our stay as we had been travelling for 9 hours and did not want to have to leave the hotel.
Excellent restaurant which served food late when we arrived
Quiet and comfortable good shower. Secure parking and hotel (entry by magic number keypad at night). Easy access to a13 and n154. Ok for one night. Restaurant not open for dinner (only breakfast at extra cost). Buffalo grill opposite only option without car journey. Lavatory seat mount broken (a general finding throughout France). Furnishings good but dated. No tea making facilities.
Excellent location, wifi connection. Good food value and correct comfort in room and bathroom Old TV with a small screen
Staff very helpful. English spoken. WiFi worked well. Room and shower very clean. Not advised that Restaurant for evening meal closed although several other restaurants available close by.
The staff were very helpfull. As the hotel restaurant was closed for the August break they were able to direct us to several eating places close by. Even though we only had a smattering of french between us
Location The bathroom smelt and did not seem clean
Convenient location and services. Good breakfast. Absence of restaurant during the weekend was not a problem as McDo and Buffalo Grill are both adjacent. Good value for money. Nothing.
Convenience for other facilities
It was easy to find and although close to the road network there was no noise from outside. The patio and grassed area was pleasant in the evening sunshine. We had a good breakfast. No.
not much too much noise from the MacDonalds restaurant which is just behind the hotel.
The hotel is coveniently close to main highways with a couple of fast food type oulets to eat at nearby. it is also close to the industrail areas without actually being sited on the park which some are, so, for business its in a good enough area. Breakfast was plentiful and of a good quality The rooms are basic, very basic. Beds are low, hard and very uncomfortable from what i am used to either at home or when i travel. (I travel a lot. 2-3 nights a week most weeks in hotels all over the world). I would not want to stay in this hotel again out of choice. Did not eat in the restaurant in the evning as it had been cosed for a month, presumably for a refurbishment,
After initially being put in a room where the drain in the bath was blocked, when we complained, the staff on duty acted quickly to change us to a superior room. The room wasn't ready when we checked in after midday and the staff on duty at the time seemed totally disinterested. They weren't really geared up for tourists (unlike Novotel at Caen, where the staff were very friendly and helpful indeed). Also worth saying that the "hot" breakfast was warm and not very good; better to avoid paying for breakfast and eat fresh food in a local cafe.
easy and clean nothing
the hotel dnner and service was excellent, breakfast staff not to be seen when found not so helpful more interested in clearing tables
The kids liked the X box which was free in the foyer and the assess to a PC Evening menu
Nothing, did not worth the price. There was a problem on the pipe of sink and toilet water come into my bath all over! It was extremely disgusting and smelling s..t all over!!! I just can't imagine how it would be if I would be inside the bath! arghhh.. It was late at night and they changed my room but there was no privilege given as apology for the disgusting experience, not even a cup of cofee next day!!! The hotel has no privileged location at all, it is actually besides all the budget hotels with actually almost the same room quality I would say. Charged wifi. Would never stay there again!
Very clean, comfortable, good food, staff excellent. Secure parking also a plus point Although food was good it was expensive ok for a few nights. Gps instructions were not correct if using a sat nav would recommend you use the hotels address.
This is a very good functional hotel for a stop off. Nice room, pool, and good breakfast. It's a drive to get to centre of Rouen.
Lots of outdoor space for our two young children. Children got a welcome gift and toys to entertain them at dinner. Room was very cramped, rather dark and in desperate need of a makeover. No-one explained how to get the sofa bed into two single beds. Pillows were lumpy, itchy blankets instead of duvets.
very clean and comfortable room. Quite and nice suroundings hard to find
Stayed here before, acceptable dining with polite service. Adjoining rooms for us and the children. Handy location, with better standard than other hotels we have tried nearby. Booking was confusing, with no apparent option for children's rates. They appeared on the form as adults! I had to print off seven pages, mostly in foreign languages, in order to retain the important booking details, which were in tiny print buried a long way down. Tried to charge for breakfast even though it was paid. Had to show the printout of the booking even though we had checked in with it, otherwise they wouldn't believe it was paid! Internet was free, but timed off every twenty minutes with a tedious logging on process required each time. Swimming pool bitterly cold.
The hotel was ideally located for the motorways/road links, the room was very clean and large with a very comfortable bed. The staff were helpful and it was a shame we were there on a Sunday night as the restaurant was closed but it looked really nice. Luckily there were quite a few other restaurants around for us to choose between. We would use this hotel again.
Staff friendly, hotel quiet despite being full, convenient for onward travel on both motorways and other routes, pleasant spot short drive from Rouen. Wifi was available in our ordinary room despite signs saying available in superior rooms. Fish dish very overcooked, otherwise food quite reasonable and good value.
Clean well presented hotel with helpful staff No shower curtain over the bath
The hotel was very easy to find and perfectly situated for our trip south. The room was small but clean and comfortable, we stayed on a Sunday night so the hotel restaurant was closed, but there was a very good restaurant just around the corner. We will be staying at the same hotel on our return jouney back to england.
Clean, comfortable None
Clean, comfortable, good buffet breakfast
Clean rooms, excellent food Small room, no air con
There was no hot water the morning. The staff said it was due to a breakdown during the night but it could also simply be due to too many showers from other clients before I stood up.
Resturant Small Room very hot
The staff were excellent. The accommodation was more than adequate. No complaints.
The room decor was good,the bed was very comfortable
Pleasant, efficient, clean
Refurbished rooms Noise from air con fan in room.
Nice bedroom Only one person on duty . She was quite miserable . No one serving at the bar and no wine available. Restaurant closed and no advance warning .
Dinners and Breakfasts were very good.
Room size, cosy blankets and nice breakfast No
Excellent room size and very clean if a little minimalist in facilities. Because of the weather we could not walk to a restaurant in town so opted for the TV meal which was good value at 13 euros including wine. It was a bit further from the town centre than I expected but just about walkable. A few facilities in the room eg coffee maker would help.
Frienliness of the staff and the cleanliness Nothing
Excellent welcome & services ! Excellent deal ... ! Brand new accomodation ... lovely breakfast & car parking lot ... Au revoir et à bientôt ! Merci bien ...
the staff was very helpful. We arrived at 10PM and could still have something to eat. Very nice! -
Cleanliness, quiet excellent breakfast large bed Not a complaint but an evening meal at the hotel aftre travelling would have been good
Manager and facilities were excellent. Quiet. Ease of visit to town centre and shopping.Breakfast offered lots of choice and was excellent quality. Nothing to dislike.Maybe in future building at rear may raise cause for concern.
Good standard of room in an excellent location Parking quite difficult
Very helpful and welcoming male receptionist when I arrived who provided a very good recommendation for a nearby restaurant the security certificate on their wifi facility seemed to either non secure or to have expired which made it difficult to connect
good room, nice big bed not to much ligth in the corridor
Very nice central hotel.Good breakfast None
It was situated in the heart of the old city. There was no kleenex box, small room and no paper toilet holder.
Friendly and helpful staff. Good location
Free wireless internet !!! breakfast good be better
Friendly welcome-The manager who welcomed us was a real gent who considered our needs before we did so ourselves-Best hotel manager I have encountered for many many years.Breakfast good and staff very attentive and the restaurant recomendation we received from the manager for dinner was wonderful and after a bottle of decent wine and a glass of calvados we slept well in our quiet room. The light in the stairs going off too early-delay the off switch by 10 seconds please.
professional staff and large, comfortable room.
Homely feel Lack of facilities like Wifi
good breakfast, spacious rooms, quiet
Room had a mini bar. Room very small and needed decorating.
The Hotel looks really nice from the outside, with a nice terras and garden in front of the hotel. Enough free parking places. From the inside the hotel is 20 year behind, rooms and corridors are decorrated as if it was early '90.
The parking was good and in a secure location. Staff nice and very helpful. Breakfast was adequate. Unfortunately restaurant was closed both Saturday and Sunday. This hotel was not easy to find.
Reception closed from 5 PM til next morning. We tried to order a bottle of wine, but no service since the restaurant was closed. Had to walk 10 minutes to a shop in town to buy a bottle!
Excellent room.Good Parking.
The restaurant meal was wonderful. The rooms were beautiful. I would stay there again.
its position close to the centre of this beautiful old town and its pet friendliness
Position of hotel Broken shower Breakfast poor and cleanliness
Hotel very easy to find and good restaurant on site. Staff pleasant and helpful. Breakfast was a little over priced.
Overnight stay o holday travel It was very difficult to find
Expected standards. Quality of food good. It's actuial location and poor visibility from the road to find it. Siignage sent us down the Avenue Winston Churchill and it took some time to find. Usually Campanile hotels are very easy to see and so locate
Adequate accommodation for the money, but let down by poor food and very expensive drinks Confusion during the booking - in process due to language differences. Eventually resolved ok, but more by good luck than anything else
Wonderful new bed which was part of a trial of new beds - really comfortable! Food not as good as other Campanile (dinner, plat du jour)
I always stay at a Campanile Hotel if there is one available where I went to go. My next best choice is Ibis.
The staff were pleasant and helpful, the cost was reasonable and the breakfast was good. It was very close to a noisy road.
Comfortable and perfectly satisfactaory for our requirements
The location was very convenient; and it was well signposted. The dinner was, as expected, good. The breakfast buffet was very poor value, and not really up to standard. The choice of cereals and of pastries was very limited, and there were no pancakes (although we didn't ask), and the fruit was so old it was almost fossilised! The decor was very tired, and although the room was superficially clean, the edges of the floor, tiles, etc, and the walls and ceiling were filthy and clearly had not been cleaned for long time. We booked a triple+cot. Luckily we happened to have brought our own cot with us after staying with family, because they didn't supply one and didn't even bother to apologise. The room was so small, you could barely fit it in.The bathroom door did not shut and the shutters were broken.
Noise from play area and difficulty in finding it with the directions we had
good for an overnight stop
Parking Wireless Intenet No
Good food menu
I used the hotel for a one night stop over and found the hotel clean, comfortable and good value. Remember this chain is providing clean and comfortable accomodation to a budget so dont expect high end luxury. Make sure you have good directions before you leave as relying on the french post code alone on the satvav couldnt find the address.
secure parking and pet friendly. Unable to eat in hotel on evening due to a wedding. We were not informed prior to our arrival. However a restaurant was recommended just down the road and this was excellent. So no complaints.
Good value meals Bar area closing at 11.00 pm
Great location on the banks of the Seine, comfortable, characterful rooms, wonderful river views from the restautant.
The location is perfect. It is very charming, just by the river, with views of the Castle also. Spacious room and very large bed The bathroom was a bit cold, but fine
Incredible food, although quite expensive, in a dining room with fantastic views of the river Seine. A really memorable experience.