Basics
Bathroom
Accessibility and suitability
Services and conveniences
Dining
Things to do
General
Parking and transportation
Health and safety
Pool and spa
Media and entertainment
Laundry
Outdoor
Bedroom
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit Hotel Crystal?
High season at Hotel Crystal is in January, offering a great opportunity to enjoy the nearby skiing activities. May is the low season, ideal for those seeking a quieter experience.
How is the cleanliness at Hotel Crystal?
Guests have mentioned that the linens and towels were exceptionally clean, but some have reported issues with limited cleaning and finding hairs in the bathroom from previous guests. The hotel is committed to maintaining high cleanliness standards and addressing any concerns promptly.
What can I expect from the food quality at Hotel Crystal?
While some guests have expressed concerns about the restaurant not being full service and the breakfast options, others have praised the packed lunches and special diet menus. The hotel is continuously working to enhance its dining offerings to ensure a satisfying experience for all guests.
Is parking available at Hotel Crystal?
Hotel Crystal offers free parking, but some guests have mentioned limited parking spots, leading to frustration. The hotel is exploring ways to improve the parking situation to provide a more convenient experience for guests.
How is the customer service at Hotel Crystal?
Guests have highlighted the lovely staff and convenient check-in process, but some have expressed concerns about the lack of staff presence and difficulties in reaching the hotel via phone. The hotel is dedicated to providing friendly and efficient service while addressing communication and staffing issues.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests highly recommend booking a room with a balcony facing the mountains for breathtaking views.
Be Mindful of Check-in Instructions
Some guests found the self-check-in process confusing, so it's advisable to carefully follow the instructions provided by the hotel.
Consider Off-Peak Visits
Visiting during the low season in May may offer a quieter experience and potentially lower rates.
Take Advantage of Nearby Attractions
The hotel's proximity to various attractions like TschentenAlp and Adelboden Ski Area makes it convenient for outdoor activities and exploration.
Plan for Self-Catering
If you prefer self-catering, be aware that some guests found the kitchenette lacking in terms of utensils and crockery, so it may be helpful to bring your own if needed.
Confirm Breakfast Arrangements
If you plan to have breakfast at the hotel, it's advisable to confirm the process and availability in advance to avoid any inconvenience.
Be Prepared for Limited Services
Some guests noted the absence of staff and limited services, so it's important to set expectations accordingly and be self-sufficient during the stay.
Parking Considerations
If you're arriving by car, be aware that parking may be limited, and it's advisable to inquire about parking arrangements in advance.
Check for Room Maintenance
Some guests encountered minor issues with room maintenance, such as broken amenities, so it's advisable to check the room upon arrival and report any issues promptly.
Consider Communication Challenges
Due to limited staff and communication challenges, it's recommended to be proactive in seeking information and clarifications to ensure a smooth experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weekend night) |
|---|---|---|
September | September | $212 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
6.5 | 0.3 mi |