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Jane was amazing at the front desk and always make sure you tip the bellman well!!!
The facilities And the upgrades are phenomenal and the staff is the best anywhere In the world For a place that Prides itself on being a Healthy environment, the food options, especially for breakfast and dinner aren't very good. Needs to be more emphasis on a farm to Fork like restaurant
I was unable to go to Casa Ojai Inn because my childcare fell through. When I tried to cancel Kayak wouldn't let me even though I'm sure the inn would have been able to book the room 36 hours in advance on a popular summer weekend. I will not be using Kayak to book anymore.
the staff was friendly and helpful; the room was good sized and clean with mostly good accomodations. There was a closet area without a clothes hanger rod and there were no towel bars by the sink or shower. Very inconvenient.
Clean, good-sized room, great bed, and friendly staff. 2 minutes from the middle of Ojai by car. Low-flow shower, but understandable in these parts.
quaint little motel with friendly staff, lots of charm
We had a large group of friends. Everyone felt the hotel was na great deal. To begin with the staff was super friendly and helpful. The hotel was clean and the breakfast was a nice perk.
The hotel was very nice. We had paid in advance (November) for a date in May. In March we received a phone call from Kayak or their 3rd party telling us we would have to move to a hotel in Ventura since they had over booked the hotel. We were very upset since we had made reservations very early. We were told by that 3rd party that if we didn't move then we could cancel. After several phone calls and emails we were finally able to stay. The good thing was that the hotel had us in their system as the reservation they had and they told us that they were not changing it unless we told them we were. When we arrived at the hotel, our check in took about a 1/2 hour because the credit card the third party gave to the hotel was not working. It was sorted out but was incenvenient.
Nice upgrade to room interior. Pool and jacuzi were great! Best best best value for better than average room. Nice touch with free breakfast!!
Staff, grounds, pool, hot tub. Well, the furnishings weren't my taste but that's just me. I usually like a more modern hotel.
We stayed overnight on our way down to LA airport so consequently required a restful stop. Casa Ojai Inn is very comfortable, the swimming pool is an added bonus. The self service breakfast good and the staff very pleasant - we would definitely use it again. Ojai is a really interesting place- great seafood restaurant & a brilliant second hand bookshop & a real Literary centre.
Consistently good, with little touches that show that staff and owners care about property and the environment. Very quiet and comfortable. Walk to shops and hiking. I stay here every time I'm in Ojai. Need bedside outlets to plug in phone and other accessories.
The rooms were clean and the Casa Ojai Inn permitted pets.
* It was clean * Staff was friendly * Bed was comfortable * Paid extra for a private "patio" which turns out to be a table and chairs outside the front door adjacent to parking lot (don't recommend you choose this upsell). * Faux-wood floors (I prefer carpet) * Tiny bathroom - only sink is in main room * Wall-mounted shampoo and soap dispensers (soap dispenser was empty for my shower) * Have to go to pool to get to ice machine
All rooms had deep soaking tubs and fridges and microwaves. The decor was great, and the beds were huge and comfortable. The pool and lawn are great for spending hours lounging in/on. There are small pooches in front of each room to sit and talk. Ojai is beautiful, and our stay here was perfect.
I liked the Jacuzzi and the fact it was in Ojai, California where my son now lives. The staff was pleasant when they were there. The little garden as you enter had interesting cacti. There was loud rock music playing both Saturday and Sunday night making sleep hard and guests were still partying after the bar closed on Sunday at 11 p.m. The bar is located in the cove where all the rooms are making noise unavoidable. There was no service at night with the staff coming in at 8 am. Before that, you were on your own. There is NO breakfast period. Finally, the rooms all look out on the gravel parking lot, so there were no oases to look out and enjoy the nature of Ojai.
Loved the cabin like room and wonderful log bed! Only 1 lamp worked and had only about 5 min of warm shower water.
Very chill, relax vibe. Make yourself at home feel Coffee with almond milk available in the front desk Bar Kitchen had all the supplies you needed Nice decor Swimming pool was closed for health code violation. Hotel never disclosed it publicly. TV didn't work but with staff not being there at night, couldn't get it fixed till the next day Loud creaking noises everywhere made for a uncomfortable night's rest.
The rooms were artistic, comforting and simple . The staff was informative and personable. We were enchanted by this rustic and crafty little gem.
Great location, fun vibe, great bar and pool party, free bike rentals, cool decor Pillows could be more comfortable
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
location, staff the noise from different parties was horrible
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
Beautiful views and great staff. Next to both freeway AND Amtrak train
The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.
2nd floor room had a view of HVAC system. Worst view ever.
view of ocean, nice bar Didn't tell me no restaurant (under construction)
We had an amazing stay. Highly recommended!
The Chantico Inn is very attractive, bright and cheery. It is probably a good buy for the city of Ojai. The room had no closet, only a wire rack with hangars. The lighting at the mirrors was very poor, too poor for putting on make-up. The bed was very, very high; no problem for me, but it might present a serious difficulty for someone 5' 2" or shorter, or for an elderly person. I know my 70 year old mother could not have climbed up on it, or gotten out of bed without help. When we went downstairs for the complimentary continental breakfast, the place was locked up tight, with a note saying the staff would return at 7:00 am. By 7:45 am, no one had appeared, so we gave up waiting. The following morning, we had the breakfast, but it was pretty poor, coffee, tea, and pastries wrapped in cellophane. I don't remember whether there was cereal
The staff were friendly and super accommodating. The location was a short walk into town but far enough away to be private and less expensive. It was next door to a golf course which permitted me to surprise my husband with the opportunity to play golf, since I knew he always has his clubs and paraphenelia in his trunk. The room was very comfortable, with two queen beds (although we only needed one) with very comfortable quilts and throws on them (also plenty of pillows), a mini kitchen with microwave, fridge and electric kettle with teas and coffees) eco-friendly goods for shower, soaps, etc., a large flat screen TV, and anything else you might need and had a lovely view from the back window. (our room was on the second floor. We noticed that the first floor rooms had little patios un back.) The hotel accommodated our request for an early check-in and a late check-out.) All together a lovely stay. Oh, and they had a continental breakfast with a wafflemaker. The only things I would suggest would be: (1) perhaps to have an option for a softer pillow rather than all pillows being on the harder side and (2) consider adding hard-boiled eggs or some other form of non-dairy protein to the continental breakfast for people whom dairy is not an option. These are only suggestions, not really dislikes.
Close to a lot of restaurants and some attractions. Nice view in front of the hotel. Price was descent for Ojai. Staff was friendly. Rooms are small. Walls are very thin so can hear neighbors turn I their faucets and walk around. Patio was shared with neighbor and had construction so was not useful for dog (Patio room was required to allow dog). Floors squeaked in our room. Shower mirror had black splotches on it.
Had a great time in Ojai. Dinner and a community play. People were very friendly at the hotel. Bungalow was ok with a little more privacy. Flooring was separating. Bed moved on flloor. Headboard was leaning. At $200 for the night (tax included), just an ok value. Even for CA.
The Outside of the Inn is very quaint. The rooms themselves are larger than you would expect. They also seem to have little cottages as well that were bigger. Would definitely come again. The only real thing I could complain about is that they didn't clean out the fridge, there was an open bottle of Pacifico and a couple other random drinks.
Great breakfast, abundant water in shower, large room, conveniently located. Quick response to fix a problem. A bit run down. Only usa today in am
Desperately need renovations. How can this property keep the Country Inn flag?
Breakfast server could of been friendlier ... seems like he was more focused on "controlling" than providing customer service.
Great prices. Clean rooms. Way better than I expected. Rooms recently remodeled. Flat screen tv. Very updated bathrooms. Simple but totally worth it for a single night stay. Very friendly staff!!
Great location and free breakfast. Very minor but tight parking spaces in the lot.
Perfect. Will definitely stay there again. Breakfast was excellent. Curtains are see through. Not that big of a deal just saying.
Great breakfast for value hotel, friendly staff. We visited on holiday; hotel would be better for business/work travel. Aging property, needs maintenance, especially carpet.
every one was very nice I really like this hotel....It just needs a little pick me up to modernize it....
Breakfast setup is excellent, a great value. Happy hour is nice too. Big negative is the poor internet signal. The rooms are a bit dated, the hotel needs an update.
Clean. Easy freeway access. Frog and microwave in room. Staff available 24 hours. Right next to train. Bring ear plugs
The room was clean and appeared recently renovated. I liked the microwave and refrigerator in the room. Breakfast was a plus. I heard the train both nights as I arrived at the hotel, but not while I was in my room.
Walking distance to downtown Some questionable people hanging around outside
Best Western Inn was a great place to stay for get-away weekend. The whole staff was friendly and also very helpful with giving tips for where to go during our stay.
Room was nice and spacious for my family. Excellent location from beach and downtown area. Excellent value
friendly, helpful staff....especially Alice!
Room looked like it was recently remodeled. Room was located next to train tracks. Didn't notice at night but In the evening.
Remote controlled air was wonderful. Very comfortable mattress!! Best sleep I've ever had in a hotel. Construction was underway at the hotel so we had to park far away. The food was ok.
Clean and comfortable
Free breakfast with all the fixins. Close to main street. Inside lobby had a fresh 60s vibe. The rooms looked redone. Outside parking lot and face of hotel looking very rundown and tired. I don't feel like I got what I paid for. Could have gone to the motel 6 and paid a lot less. Plus some unsavory folk lurking about.
Great renovated building from a classic design. Easy beach access. Lovely grounds. Only marred by intrusive traffic noise outside. Not a problem inside.
rooms were very clean and well stocked. we loved the fire place and the wonderful view from our rooms patio
Clean room with quality amenities Right next to freeway with no sound barrier. 5 AM traffic was loud and made it impossible to sleep.
The room was extremely comfortable and clean. The property is walking distance to the beach, however we drove since we had three young children. Parking was available for $10 and worth it.
Bed was comfortable Worst Wyndham we've been to. Furniture was very old didn't match some of the newer pieces. The little bit of renovations that have been done, we're poor quality of work.
Property needs a lot more upgrading to warrant the rate.
Helpful staff, pretty pool, close to the I5 I reserved 2 queen beds, but I ended up being stuck with 1 king. The room and facility showed how old the Inn is. Upgrades have been done, but it still shows its age. No counter in the bathroom.
staff was friendly -the area was nice -the room it self was ok - even though u are next to the highway it doesn't effect the stay its a older INN the bathroom was just bad you can see that the maintenance on this place is not important the repairs that were done are terrible maintenance crew s/b replaced or their budget needs to be improved
Loved the property. Part of the hotel has been newly rennovated and it is lovely. Definitely recommend
The view was not good.
Evan at Check in was very helpful. The bedding was very comfortable. Nicely sized rooms and nice finishes. Close to the 101.
Location and we attended a wedding at the hotel which was well done. Food at reception was excellent.. Wonderful location and view. Service lousy. Did not clean our room one day and the room of at least one other family member. Would not give a statement or receipt said because we booked through you.
Close to the hsrbor with view of some boats. Room felt freshly remodeled. Shower was great. Tv had a menu where you could jump channels but no program descriptions. Jacuzzi was worth it. Surprised with a $10 overnight parking charge.
Convenient, nice harbor, happy restaurant open for Xmas. Long hall way on 2nd floor running kids; Luke warm jacuzi
Clean room & friendly staff no view
Very friendly staff Room smelled a little stale, but was very comfortable. Have stayed at comparable hotels in similar areas for a lot less than $178 a night.
Awful smell outside and tap water - sewer smell. Older hotel, was disappointing. Staff = great!
Rooms are cute, staff friendly, great location. Hard beds, no hair dryer.
Good location. Nice remodeling with a cute, modern atmosphere. Soaps smelled decent. Quiet. Smelled clean. Sheets were clean. Separated from other businesses, but still in town. Pet friendly large yard. Friendly hostess Jenna greeted us at check-in. Motel style entrances to rooms. Beds were hard and uncomfortable. No shelves for soap, etc. in showers. For the last two factors, unlikely to stay here again.
Once we finally got the room we paid for, it was spacious and clean. And it's dog friendly. The staff was friendly and accommodating. They didn't have the room we booked when we arrived, so we were put into a terrible double that they claimed was non-smoking but smelled strongly of smoke (and was wedged between nonsmoking rooms). The beds were canoes and the pillows were equally uncomfortable. The poor girl handling reception was apparently the only employee working at the time and the check-in line was several families strong. I had to return to the front desk because the first two sets of key cards completely didn't work. While the staff was great, they were definitely overworked. The whole place seemed mismanaged.
Great staff, breakfast included clean. plenty of parking. Overall a pleasant stay. Great value for your traveling dollar. I would stay there again. The internet! Oh. my. god. it was slow! Practically useless. I had to use my iPhone as a mobile hotspot to get decent internet. Used Speedtest.net to get the numbers: 0.28 Mbps down / 0.10 Mbps up with a ping of 31ms. Strong wi-fi signal, though. Notified the staff, so hopefully they will have it fixed soon.
Excellent and helpful staff. Very slow wifi .
I like the friendly people at the lobby n the room were clean I would defenaly would stay again at this hotel Nothing bad yo ssy
Liked that it was close to what we were doing Didn't like the $75.00 incidental fee that the hotel charged that wasn't mentioned until I checked in
Close to the freeway and great value for the money. Nothing fun to do within walking distance.
Clean, with no apparent flaws, except for what I listed. The rooms were tight when I arrived. When I opened the room, a stale smell of smoke greeted me. I looked at the TV cabinet and saw an ashtray. I lived with it knowing how full it was. Upon leaving I asked the front desk staff whether this room had ever been used for smoking. She replied "no, but I would give you credit to your account, but you booked though Kayak and we cannot help you". This was the frustrating part.
Conveniently located, neat and clean, nice room Could not get internet to work
Gentleman at front desk was informative & courteous. Bed blankets & bathroom towels were stained (but not dirty).
The rooms are remodeled Oct 2010. Large flat screen TVs. Nice soft comfy beds.
The rooms have been remodeled for functionality.Good price for a room with a full kitchen.It is located central to the area and has a nice size flat screen.Good for business trips.
Clean room. Comfy enough bed. I talked to the owner for a bit. I really appreciate that he is actively renovating to fancy the place up, and doing a great job of it too. Don't judge this place based on the street view! Nothing. More than expected, especially for the money.
the king size bed, the shower, the big flat tv the color of the lights. I know tthis is a detail but this could be changed in order to have a more cozy room
The room was very clean and appeared to be recently refurbished. The bed was very comfortable. Staff was friendly. Wireless internet was reliable and fast. Window and door locks could be more secure. Parking was inadequate. No shampoo provided by hotel. Motel is located in a neighborhood past its prime.
My stay at the hotel was a pleasant time. At first I was a little worried because the outside wasn't what I imagined, but once I entered our room, it was very nice inside. My Boyfriend and I got that room because we were going to the Channel Island. The hotel was close (10 mins away) from the pier and it was a really good price. The room exceeded my expectation. I wouldn't mind staying there again. Upon our arrival, the sign was messed up, it didnt my the hotel look pleasant, and parking was a little tight, but overall, there was nothing to complain about the inside of the room and that is what's most important.
Clean room, comfortable bed. Very friendly staff. Very pleasant experience overall. Nothing major. The Lysol they use to clean room between guests is a bit too pungent when walking in. Opening window for an he clears it up. Not a huge issue
very nice staff, helped me with all kind of stuff
The staff were extremely friendly/helpful with suggestions regarding where to go in town for nice restaurants, groceries,etc. The room was clean, stylishly decorated, and comfortable. The only thing that was missing were kleenexes.
The room and bed were comfortable and clean. No ice machine on site.
Everything else was really great, bed very comfortable, linens very new and fresh, pool huge and pretty green area, SuPER close to beach (walking distance), kind and responsive hotel staff, etc. Bathrobes upon request; bathtub had a few hairs around the drain that escaped the cleaning.
Comfortable and large rooms. Clean pools. Several activities for children. Close to paved bicycle and walking trail. On the beach front. Black mold on window hardware. Leaf blower noise at 8am daily.
Friendly,clean &close to the beach. Had to pay for parking & Internet.... at almost 300 $$a night
I liked that it was walking distance to the beach. I also liked the low price compared to properties in the area. The pool was very small and crowded. The restaurant was very expensive and mediocre. However, for the price,the facility was nice.
Location, cleanses, Stuff are not well trained, does not know answer when some asks a question, then just say some but was not correct.
Great location right in heart of downtown old town Clubs Restaurants night life walking distance Cool park adjacent to hotel local transients hanging out but harmless Close to beach and fwy Place has been great in the past lots of nice plants around patio and autrium Breakfast used to be good real eggs bacon sausage Now cheap as could be Super continental generic pastries if management could make cheaper I'm sure they would Went in morning to get coffee dispenser was out informed the clerk They copped a little attitude with me pulling them away from playing on fb I'm gruppy in the morning before my coffee just pissed me off I returned to my room to use the coffe machine there Place is a great price for what it is But don't expect anything to be completly right I'm not one to rate things very often take much to please But if u include breakfast and know it's sucks least have some fuking hot coffee for your guest in the morning I love Ventura This place has eroded management orsomething has dramatically changed for the bad here I hope the owner pulls his or her head out of there ass fixes it Place has lots of character history and charm to the city of Ventura to just throw this very neat partially converted old firehouse down the drain I hope I see better reviews in the future Save the clock tower lol Staff extremely poorly trained Bad moral Obvious owner manager has changed from the past I speak from the heart if you don't like my grammar or punctuation Too bad Is what it is Love America buy American
Great and helpful staff. Within walking distance to downtown and beach front, literally a block away. Wonderful location. Definately coming back. Some homeless around the area but they're really peaceful and keep to themselves. Nothing to worry about :)
Great location to uptown Ventura and the beach. Restaurants are within walking distance. Very noisy so don't plan to get a good night sleep
The staff was extremely friendly and helpful. The shower in my room was broken, and the staff changed my room easily. The location was perfect! All of the downtown nightlife is walkable from the Clocktower, including a top notch whiskey bar across the courtyard. Value of accommodation for the price is exceptional. Free breakfast buffet was a joke. Paid extra for a "nicer" room with a balcony, was originally booked into a room on the first floor. Patio is different from balcony. My first room had plumbing issues with the shower. The type of issue that the last guest probably complained about. Since it was not fixed before this room was sold again, I was given a poor impression of this hotel's standard of service.
Nothing Everything was bad here, black mold in the bathroom free breakfast consisted of runny powder eggs stale bread and the creamer was out dated. The gal at the front desk was continually apologizing I felt bad for her. This hotel is next to a park and the parking is shared with a public parking lot that was full of homeless people. At night we could hear people fighting in the park which was right out side our room there was a 6 foot fence that separated the window in our room and the homeless people continued to look over it into our window we complained to the front desk but was told nothing could be done because they didn't own the park and it was a public area. Good thing we were only staying one night
Good downtown location Advertised wine and cheese served which was not the case, no internet available in rooms, rooms could use updating.
Location, friendly staff, clean room, amenities, very quiet. No parking due to an event next door we were unaware of. Given parking pass for adjacent lots but were refused entrance.
They showed us to a adorable king size bedroom with a fireplace running! It was quaint! But we needed two queens. We got a very large room with lots of Windows! Breakfast had no juice. Hardly any food left. A little worn out. No mattress on the hideabed. No keys so we had to be taken to our room. Desk clerk was awesome though.
It was close to the start of the race It was old and dirty. The bathroom door wouldn't close. The tv had no chanels. The carpet was dirty. The furniture was old and beat up a the drawer on the chest of drawers was stuck. I didn't feel like they every cleaned the rooms just once overestimate the blankets... Maybe
I've stayed here several times. It's close (waking distance) to downtown, restaurants, bars and the beach. Room was clean, great balcony. Breakfast is marginal but they do have coffee and juice and sometimes eggs if you want to risk ptomaine poisoning, LOL. Staff is always overwhelmed although they try to help. Ice machine never working but you can get all you want at the restaurant next door. Don't go roaming around outside late at night, really sketchy area although the hotel grounds are locked up tight. Parking is really tight on holiday weekends but they always find something for you.
The front desk girl Nicole made you feel at home and was very kind and welcoming.
Was close to main street, freeway access. 1. Small round toilet seat installed on large elongated oval toilet was strange. 2. Water damage in bathroom between tub & wall with black mold was gross. 3. The only chair in room was a hard wood dining room type chair. 4. With reservations, it took 10 minutes for desk clerk to get checked in. 5. Skipped the breakfast offered, its the worst of any motel I have ever stayed at. 6. Homeless around the hotel parking lot.
The hotel was very clean quiet and had a great location to eateries and the beach.
Our daughters were given this hotel stay for a birthday gift. We already wrote you that they had to shell out their own money because we reserved this hotel online, but the hotel staff would not take our credit card # on the phone and we were not at home to fax it for them. That soured and ruined their stay. Please read our other email to you written last Monday. See above and the previous email to you.
The pillows were awful. Allegedly there were soft and firmer options but all were uncomfortable and everyone in my group woke up with neck pain. The room smelled like mildew, despite us opening the window and leaving the air on when we went to dinner. The walls are made of paper and we could hear everyone nearby. Only saving grace is In and Out Burger in the neighboring parking lot. Not worth the inflated price for Valentine's day weekend. Hope your stay is better than ours.
Good base for exploring the area North of LA. Free internet access plus printing facilities.
The room and the staff Small off freeway
Very comfortable bed! Room very clean and comfortable. Enjoyed my two night stay. Would definitely stay at this motel again. Did not dislike anything!
Very convienent to the business address it was going to. Didn't like the fact that their computer had no record of my reservation through your company. Had I not called to indicate a 'late' arrival I would have arrived and found I had no room! A call to your help desk solved the problem.
The room was clean. The staff was friendly. It was close to the beach.
The king sized bed was very nice. This is a very straightforward hotel. It's a place to sleep and shower. The staff was very polite and kind. The room was clean.
- hotel perfectly filled our need to stay one night between LA and SF. - vicinity of shopping malls and restaurants in downtown Ventura - breakfast service catered next door was OK - nothing negative to report
Right next to the freeway for easy access, an In-n-Out burger next door. Free breakfast at Denny's with your room rate. Clean basic motel, decent beds, lousy pillows, clean bathroom and a pretty good shower. Nothing special but meets the needs for a decent place to sleep.