Cleanliness was way below average to the point of needing to change rooms.
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Amenities at Sheraton Agoura Hills Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Free parking
- Business center
- Cable or satellite TV
- Free toiletries
Reviews of Sheraton Agoura Hills Hotel
7.9
Good
599 verified ratings
Wonderful
236
Very good
90
Good
71
Okay
45
Fair
40
Mediocre
38
Poor
79
Summary of reviews
Guests say
Guests appreciated the comfortable beds, friendly and helpful service, and the hotel's convenient location close to attractions and restaurants. However, some guests reported issues with cleanliness in certain areas, such as towels, elevators, and public spaces. While many found the rooms pleasant and the staff accommodating, there were complaints about overcharging, outdated amenities, and some maintenance issues. Overall, the positives centered on bed comfort, service, and location.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.3 out of 10
394 reviews
7.4 out of 10
93 reviews
6.2 out of 10
8 reviews
7.2 out of 10
3 reviews
All reviews
Cons (-) The room was dark and housekeeping didn't come until 4:30pm
Pros (+) Staff was so friendly and helpful.
Cons (-) Prices were higher directly with hotel.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best features of the Sheraton Agoura Hills Hotel?
Guests have highlighted the excellent and friendly staff, great location, quiet environment, and comfortable beds as some of the best features of the hotel.
Is parking readily available at the Sheraton Agoura Hills Hotel?
Yes, the hotel offers ample free parking for guests, making it convenient for those traveling by car.
How is the food quality at the Sheraton Agoura Hills Hotel?
While some guests have praised the amazing breakfast and the attentive waitstaff, others have mentioned the need for improvement in the food and bar service.
What can guests expect in terms of cleanliness at the Sheraton Agoura Hills Hotel?
Guests have reported mixed experiences with cleanliness, with some mentioning clean and quiet rooms, while others have noted issues such as rooms not being very clean and the need for updates.
When is the best time to visit the Sheraton Agoura Hills Hotel?
The hotel experiences high season in October and low season in February, so guests may want to consider these factors when planning their visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is the hotel's low season.
Check Nearby Attractions
The hotel is conveniently located near The Canyon Club, Saddle Rock-Malibu AVA, and Malibu Family Wines, offering guests easy access to nearby attractions.
Request a Room Upgrade
Some guests reported issues with room cleanliness and maintenance. Consider requesting a room upgrade to ensure a more comfortable stay.
Inquire About Early Check-in
Guests appreciated the hotel's flexibility with early check-in requests. It's worth inquiring about this option to accommodate your travel plans.
Be Mindful of Noise
Some guests noted noise issues, especially in rooms located near the stairs. Consider requesting a room away from high-traffic areas for a quieter stay.
Confirm Room Amenities
Double-check the availability of amenities such as a functional fridge, working TV, and proper ventilation to avoid inconveniences during your stay.
Consider Bringing Your Own Supplies
A few guests mentioned the lack of supplies at the on-site store. Consider bringing any essential items you may need during your stay.
Inquire About Special Services
If you have specific needs or requests, don't hesitate to reach out to the staff. Some guests praised the staff for accommodating special requests and providing excellent customer service.
Be Aware of Potential Smoking Issues
Some guests reported issues with smoke entering rooms from balconies. If you are sensitive to smoke, consider requesting a room in a smoke-free area.
Location
30100 Agoura Road, Agoura Hills, CA 91301
What's nearby
- The Canyon Club1.4 mi
- Saddle Rock-Malibu AVA4.4 mi
- Malibu Family Wines4.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Agoura Hills Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | April | $183 | $183 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 4% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sheraton Agoura Hills Hotel
Which month has the cheapest rates at Sheraton Agoura Hills Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Agoura Hills Hotel is January, with an average nightly rate of $153. The most expensive month is May at $193 per night.
What is the cheapest day to book Sheraton Agoura Hills Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Agoura Hills Hotel is Tuesday, with an average nightly rate of $165. The most expensive day is Wednesday at $193 per night.
How far in advance should you book Sheraton Agoura Hills Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Agoura Hills Hotel, book around 3 weeks in advance. This could save you approximately 23% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Agoura Hills Hotel
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See most recommended stays in Agoura HillsGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.4 mi | Hollywood Burbank | 24.3 mi |