Cleanliness was way below average to the point of needing to change rooms.
3 stars
Sheraton Agoura Hills Hotel
Photos of Sheraton Agoura Hills Hotel
Overview
Located along the base of the Santa Monica Mountains, Sheraton Agoura Hills Hotel boasts unparalleled access to many of the area's most notable locales, such as El Matador State Beach, Pepperdine University and the city of Westlake Village. A multitude of breweries, trails and wineries are found moments from our doorstep. Fuel up for the day ahead at Share, our casual restaurant with locally inspired meals, or Liquid, our lounge with lighter fare and craft cocktails. Plan your upcoming corporate or social event in one of our 13 adaptable event rooms featuring modern designs, high-speed Wi-Fi and AV equipment. When you end your busy schedule in Agoura Hills, California, retire to a spacious hotel room or suite with room service. Whether traveling for business or leisure, Sheraton Agoura Hills Hotel provides you with the professional service and tasteful amenities necessary for a successful stay near Thousand Oaks, California.
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Amenities at Sheraton Agoura Hills Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Pets not allowed
- Designated smoking area
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Things to do
- Gift shop
- Hiking
- Beach access
- Board games/puzzles
- Golf
Kitchen
- Microwave
- Coffee machine
- Kitchenette
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
General
- Storage available
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Agoura Hills Hotel
7.4
Good
545 verified ratings
Wonderful
204
Very good
81
Good
69
Okay
42
Fair
40
Mediocre
37
Poor
72
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many highlighting poor service and cleanliness issues. While some appreciated the location and amenities, others reported significant problems such as dirty rooms, slow elevators, and unresponsive staff. The overall sentiment leans towards dissatisfaction, especially regarding service quality and room upkeep.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
337 reviews
7.2 out of 10
80 reviews
5.5 out of 10
6 reviews
7.9 out of 10
3 reviews
All reviews
Cons (-) The room was dark and housekeeping didn't come until 4:30pm
Pros (+) Staff was so friendly and helpful.
Cons (-) Prices were higher directly with hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the Sheraton Agoura Hills Hotel?
Guests have highlighted the excellent and friendly staff, great location, quiet environment, and comfortable beds as some of the best features of the hotel.
Is parking readily available at the Sheraton Agoura Hills Hotel?
Yes, the hotel offers ample free parking for guests, making it convenient for those traveling by car.
How is the food quality at the Sheraton Agoura Hills Hotel?
While some guests have praised the amazing breakfast and the attentive waitstaff, others have mentioned the need for improvement in the food and bar service.
What can guests expect in terms of cleanliness at the Sheraton Agoura Hills Hotel?
Guests have reported mixed experiences with cleanliness, with some mentioning clean and quiet rooms, while others have noted issues such as rooms not being very clean and the need for updates.
When is the best time to visit the Sheraton Agoura Hills Hotel?
The hotel experiences high season in October and low season in February, so guests may want to consider these factors when planning their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is the hotel's low season.
Check Nearby Attractions
The hotel is conveniently located near The Canyon Club, Saddle Rock-Malibu AVA, and Malibu Family Wines, offering guests easy access to nearby attractions.
Request a Room Upgrade
Some guests reported issues with room cleanliness and maintenance. Consider requesting a room upgrade to ensure a more comfortable stay.
Inquire About Early Check-in
Guests appreciated the hotel's flexibility with early check-in requests. It's worth inquiring about this option to accommodate your travel plans.
Be Mindful of Noise
Some guests noted noise issues, especially in rooms located near the stairs. Consider requesting a room away from high-traffic areas for a quieter stay.
Confirm Room Amenities
Double-check the availability of amenities such as a functional fridge, working TV, and proper ventilation to avoid inconveniences during your stay.
Consider Bringing Your Own Supplies
A few guests mentioned the lack of supplies at the on-site store. Consider bringing any essential items you may need during your stay.
Inquire About Special Services
If you have specific needs or requests, don't hesitate to reach out to the staff. Some guests praised the staff for accommodating special requests and providing excellent customer service.
Be Aware of Potential Smoking Issues
Some guests reported issues with smoke entering rooms from balconies. If you are sensitive to smoke, consider requesting a room in a smoke-free area.
Location
30100 Agoura Road, Agoura Hills, CA 91301
What's nearby
- The Canyon Club1.4 mi
- Saddle Rock-Malibu AVA4.4 mi
- Malibu Family Wines4.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Agoura Hills Hotel
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $181 |
Average price (weekend night) | $195 |
When to book a room at Sheraton Agoura Hills Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Agoura Hills Hotel
FAQs when booking at Sheraton Agoura Hills Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in Agoura HillsGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 24.3 mi |
Everything you need to know for your stay in Agoura Hills
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