Rooms were clean and staff was friendly and helpful
Clean, spacious room
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
Very clean room, good staff, and great food at the bar.
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
Convenience to airport and trains, quality of facility and rooms, staff very helpful
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Close to airport Showers didn't work. Not the best beds. Internet did not work
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
The shuttle service was great! We were only there 1 night and chose to stay at an airport hotel because we had to catch a morning flight. It wasn't as close to the airport as I imagined. It's 15 minutes feom T1 and 20 from T2.
The shuttle service, hourly, worked fine. The room and bed were comfortable except for the A/C. Staff was most helpful. The breakfast was superb, considering it was included in the price. In all, a great way to spend your last night in Italy and get to your plane the next day in a relaxed, stress-free and comfortable manner. The A/C was warmer than the setting in the room showed, leaving us too warm for a good part of the evening.
Clean, (american standard) good size rooms. Confortable beds and good shower. Buffet breakfast included in room price had good variety and plentiful. Service was "neutral", cannot be described as friendly.
From the front desk to the restaurant staff, we couldn't ask for better service. If you come here try to find Marika in the restaurant and Honey at the front office. They are amazing. There was also a young man whose name I didn't catch, the morning we left - he loves Russian culture and literature- who is incredibly helpful. The shuttle runs to the airport just about every 30 minutes to take you to the hotel and you reserve it to take you to the airport for your departure every hour. Timely, very clean, delicious food, and modern. I loved it.
Overall great room especially the price. It was a last minute booking when we got to Milan and they even picked us up from the airport and dropped us off the next morning. They also had lovely beds! Comfortable. The wifi didn't work on the top floor and the shower clogged up a bit
Ease of access and of parking. Rooms comfortable and quiet. Staff not really inerested in customers.
Easy to find. Individual parking at the room door. Spacious room. Only very bright neon lights in the room.Not very cosy but for a few hours' sleep before going to the airport it was ok.
Good location -close to bars, supermarket,shopping mall, motorway-, sufficient breakfast, very comfortable and clean room, free carpark.
We came to hotel(motel) in evening. It was dark and first opinion outside was not so good. But when we opened the room door, we were pleased. Room was nice, clean and better than many rooms berofe. There was space in bathroom and good shower. Breakfast was ok and staff friendly. Own carparking to every room ++++.
Modern hotel with motel-like style, friendly stuff and suitable for simple transit in and out Malpensa airport with own car The walls are too thin and not sound-proofed
the location was great for shopping. the room was large and well-equipped. breakfast was nice, but could have included more fruits, besides sweets and jams
The only way to reach the hotel - by car. They have that american motel-style building with the car park just in front of you room. Good place to stay before exprerience of Magore lake. everything was good
good size room and bathroom, hotel staff very friendly
Nice staff, stylish design, new equipment, everything working The closest beach is in Arona - not guilteness of hotel, just a fact
the personal service the location is quiet on a maun road in the area
The staff were very very friendly which made for a lovely relaxed stay Rooms could do with a bit of updating, although this is an ongoing project.
Good three star hotel in a good location with Lake view rooms essential.Breakfasts poor as little or no variety.
We were not told that our room, although it did have a lake view, was over a bar. There was noisy revelling all night until about 3 AM. We got hardly any sleep and saw the headlights of every car that went by our room. It was a disaster!
Beautiful location and staff were both attentive and friendly
Very good location, just behind the Duomo. Easy access to the Subway and main Milan areas. Room's are old and should be refurnished.
I have stayed several times at this hotel and find the staff to all be VERY friendly, helpful, and accommodating. Even the owner and his family are friendly to guests! The staff all speak good English and will help in any way. I will continue to stay there every time I fly through Milan.
Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention
Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.
Hotel was clean and located close to the airport I had a difficult time with the hotel shuttle. From the hotel website and information I saw that the hotel had an airport shuttle which was one of the main reasons I chose the hotel. I arrived late and then found out that the shuttle does not make regular stops and instead you have to call to arrange the shuttle for pick up. As an international traveler I did not have access to a phone and had to get assistance from another hotel shuttle. It ended up taking about two and a half hours from the time I arrived to get the shuttle to pick me up.
Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.
The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.
Very affordable, clean, comfortable, and well-placed for flights out of MXP.
The staff were friendly and accommodation. Would prefer a softer bed. Not the best view
Location was perfect for Malpensa airport travelers . Rooms were amazing in quality, cleanliness and bed size (bed way larger than king)
The hotel is in a central location in Gallarate, a short distance from the station.
location a complete kitsch
Great location - easy walk to the train station. The front desk staff was very helpful and pleasant.
Good value for money with location near to station for easy access to Milan
Room was very comfortable, modern, and clean Staff seemed annoyed at basic requests
Everything was A+. This is a new hotel with lovely amenities, an excellent dining room, a fabulous breakfast buffet, wonderful staff, 12 minutes from the Milan (Malpensa) Airport by their convenient shuttle bus, and much more. It is a real find if you need to be near the airport for a morning flight. It is in the country though, so don't plan on wandering around town.
This is an airport hotel very geared up for passengers who need to stay somewhere very close to Malpensa. They provide a free shuttle to and from Malpensa. Very professional, pleasant, well run hotel. I would rate it higher than most of the other hotels near to Malpensa. Hotel restaurant is good and reasonably priced. Even though the hotel is in a green area close to Malpensa and there is nothing nearby, finding a lunch or a dinner in the hotel is no problem. Maid using vacuum cleaner in corridor outside my room in corridor too early on a Sunday morning. I don;t usually expect to find this in 4-star hotels.
Very nice hotel - staff were excellent - good English and very friendly and helpful. Rooms very nice, comfortable. Breakfast & dinner very good.
Clean,quiet, friendly staff, best buy
Comfort and value for money Breakfast was not good. eggs and bacon was stone cold and made me ill
Staff was very friendly and accomodating. Close to the Malpensa airport with a free shuttle. Very clean, reasonably priced, comfortable bed, great water pressure! The room was uncomfortably warm. Tried to adjust with the "in room" control, but it didn't work. Called the desk and said I needed to adjust in the room. I get the feeling that it's pre-set and the "in room" control you really don't have control of. My brother and his wife stayed in a seperate room down the hall and they had the same problem.
Very close to the airport which was perfect since we had an early morning flight the next day. The place was very clean and perfect size for 2 adults and 1 child. Reception employees were very nice and helpful. Quite far from Milan if you are trying to visit the city, but perfect for what we needed (close to the airport).
Great staff. Everything we ask for they said yes and made the stay great
It was close to Malpensa - a 15 minute drive to Terminal 1. They had free internet access and computer I could use in the lobby. It was hard to find the hotel at first, however, since there were no signs giving directions to it (that we could see) on the roads approaching it. We had to go into the village itself and ask - a few times. This was frustrating. They woke us up at 3 AM by mistake and we could not get back to sleep. Very disturbing.
The hotel provided a roof over my head. Sullen staff; atrocious lighting; bathroom sink plugged; no TV service at all; sky-high rate. . .
The hotel is good for 1 night stay when you don't want to spend too much money. If you are looking for a comfortable hotel - this one wouldn't be a good choice. Only for people with cars. The staff was not very friendly especially the waiter behind the bar. He did not even know basic English words.
No disturbance; Privacy is guaranteed. No comments
Hotel was close to delightful village of Oleggio. Rooms clean, facilities more than adequate. We booked this hotel for its advertised proximity to Malpensa Airport and airport shuttle. It was not easy to get to hotel from Milan Railway Station - we had to get shuttle bus to Airport (wrong terminal as it happened) and then taxi to hotel, at considerable cost. Airport shuttle was advertised but this was only at specified times , or there was an extra charge. 15 Euros. Was also difficult to get back into Milan from this hotel. However, shuttle to Airport (correct terminal) from hotel only took 15 mins.
The hotel is quite close to the Malpensa airport (20 min by car) and has a free shuttle service. That was what we needed - and we got it
there is a gas station across the street. the machine "swallowed" a note of 20 Euro and the officer in the hotel told me to bring a receipt and demand the amount of money from the gas station the day after. i told him i had to leave before, so he - without question - gave me 20 Euros of his own and took the receipt. the good staff service was in everything like that.
The staff was very friendly and the breakfast was good. The rooms were clean and confortable
Close to the airport. Good service at the restaurant. The economy rate is good but when you add the cost of the shuttle (not free for economy rooms) i.e. 20 EUR each way, you can get a better hotel with free shuttle for the same price.
Near the airport, with a free shuttle service. The transfer to and from the airport was very efficient. We had to leave early and there was no breakfast, which starts as 6:30 am
Provided shuttle service to airport. Good breakfast.
I have stayed before and was again thankful for the convenience of the shuttle, the helpful and friendly staff and the fruit for breakfast! Nothing to not like
I chose this hotel because if its' proximity to Malpensa airport - only 15 minutes drive. The hotel also provides a shuttle, which we didn't use because we came by car. The room was clean and the staff was very nice. Free wifi and free parking were the decision factors when choosing this hotel.
The staff Its not a 5 star hotel so there is really nothing to say..
The Staff were nice. The hotel is supposedly new but it looks more likely to be under new ownership. I have travelled quite a lot and have never stayed anywhere as run down and dirty. Other than the lobby which looks nice our room was disgusting.
The staff was very accommodating by picking us up at the airport late at night & taking us early the next morning with their free shuttle. They were very friendly and helpful. The hotel needed to be repaired - stained & torn carpet, rooms need to be updated. Also, the bathroom in the lobby is still the toilet hole in the floor, & not a sit upon toilet, which many travellers would find unappealing.
Hotel was no very clean, large stains on the carpet, prostitutes working out of the hotel
very good price /quality rapport, near to Malpensa Airport and teh staff and the services are very goods.they went to the airport only for us at our arrival time, it was very nice ! THANKS A LOT muchas gracias !
This hotel was clean and close to MXP and the price was right, the shuttle was quick and easy. The hallways were very noisy and the plumbing was extremely loud from other rooms, little sleep was possible.
The town Vanzaghello is very nice, very calm and silent. The room itself is very comfortable. Nice bathroom and shower. The host was very kind to us. Nothing. I just had one situation, because Vanzaghello is a close to Milano by train, but the last train is around 9:00 PM (not sure about the exact time), so it might be difficult to get to the hotel late at night. We had to take a taxi from Milano and it costed around 88 euros. Yep, not nice. But no complaints of the hotel.
Very good that a hotel shuttle bus can pick you up at the airport. The breakfast was also very good for being in Italy. It says nowhere on the page that you have to call the hotel for the shuttle bus to pick you up.
great shuttle service,great wi fi in your room,good breakfast,proffesional stuff.It's veru good for short term staying.5 min to Malpensa Airport Nothing near.
The personnel were helpful and the shuttle most efficient which was the main reason for selecting this hotel. It is not easily accessible and the restaurant recommended was so so.
Location and very helpful staff. We were flying out of Mlan early.
Good location. Close to airport but quiet. The airport shuttle is fantastic. The driver saved us a lot of time and trouble by asking where we were going and then taking us directly to the shuttle but to the train station. There was a bit of an odor in the bathroom.
Staff incredibly welcoming, polite and helpful - several went out of their way to help with a few light requests we had (such as printing out boarding passes that other hotels do not do). Rooms were also very clean and comfortable and great value for money. Also really easy and quick to get to and from Malpensa airport.
Shuttle service to and from the airport is excellent, always on time and drivers are courteous and helpful.
that there was a car available to take us from the hotel to a nearby restaurant - and to bring us back to the hotel.
Very nice, big room and very quiet. We will be back at the end of June 2007.
Shuttle to and from airport is convenient. Somewhat outdated rooms but sufficient for just spending the night between flights. Continental breakfast was not included in the room price.
Totally delighted with the high standard of the hotel Lack of own restaurant or at least some sort of food facilities
The staff were kind, helpful and welcoming. The shuttle was great and on time. The breakfast was excellent. This was an extraordinary value for the money. I would highly recommend this hotel. It was also clean and well appointed. A bit hard to find off the highway- we went on the wrong exit- recommend some additional info since the exit before is very close in name to the one for the hotel.
The rooms here are stylish and comfortable, while rather small. Dirty dishes and glasses were left in the cafe overnight.
Beds were fine, food decent and for a one night airport stay it was a good value. Did not realize how far it was from the airport - couldn't easily find that detail when booking online. Waited 40 mins at shuttle pick up location and had to call 3x to get pick up. Van driver was editing the contacts on his phone while he was driving and drove like a maniac.
The staff are extremely friendly and very helpful!
It was wonderful
Great location, close to mxp. As for an airport hotel, the restaurant is decent. There is a 12€ charge per person for breakfast, so the low price may seem attractive but add that if you are planning to eat. Otherwise, clean, comfy and ok in general for a night before a flight stay.
The room was very poor planned. The bathroom doors were teaching the bed. The service at the restaurant was very poor. We had to ask for everything separately, even if it is customary to bring oil or vinegar with the salad or parmiggiano wsith the minestrone.
My business partner and I travel a lot, so we see varying quality. We are starting a new business and are on a budget. We were so impressed with this hotel that we introduced ourselves to the manager and told him so. It is clean, crisp and light. The members of staff we encountered were friendly and helpful. The room designs are funky and clever (eg the swivelling desk!) and interesting. We would certainly stay here again and would be pleased to recommend it.
Good breakfast, great location and kind staff. Fitness studio could use some free weights.
Close to the airport. Breakfast quantity good! Very good help from waiter at the breakfast buffet. Wifi good strength. Rooms not very clean but clean enough. The walls looked like someone spilled something. Shower leaked all over the floor. Bathroom no exhaust venting. Cappuccino from machine not so good.
The desk staff was ncompetent
Very good and fast reception,best value for money and good free of charge transportation from-too malpensa airport
no free internet in the rooms
Close to the airport Offering poor, no restaurant. Breakfast poor, bit noisy.
Distance from hotel to airport. Hotel's map gooing to airport. Availibility of parking. Multilangual Personnel: english, french, and other languages Client smoking in corridor Surrunding noise at night: street gangs near battle
Good price/quality No shuttlebus service from the airport during the evening
Breakfast The absence of a 24 hour shuttle
Free Parking, Fast Check-in, Excellent Next Door Local Restaurant, Fine place to stop for Malpensa Airport connection Room was a little old and bathroom appliances dilapidated
All around good experience, except there is no shuttle to and from the airport. Taxis at the airport will take no more than 4 people at a time. Traveling to and from the airport with a family of 5 is expensive.
The hotel was quiet, near a great pizza place, and they woke us on time for our flight. The bed was small and could have had a better mattress.
Good sized room, free airport transfer 1. Bathroom tiny and faulty shower 2. Located in an unpleasant neighbourhood and not easy to get to restaurants etc, w/o a car 3. No restaurant at hotel
Good location, near the airport. Free park for cars. Bathroom had a very bad smell. Furniture of the room seemed quite old. Staff didn't seem very nice.
the room was very hot. the internet had to be free!
Close to the airport, easy access, great brakfast, nice staff
Very Clean, nice room. No internet services available
I have been satisfied by everything in the hotel.It is very close from the airport, what is very usefull for business traveling.
Quite close to the Terminal 1 airport - it is the only selling point for it Bad sound insulations. All noise from neighbours and outside enters the room. Out of fashion furnitures, from the '60.
close to the airport smelled like smoke; in a generally empty hotel we were put in a room with people in rooms on 2 adjacent sides, making it noisier that it needed to be; there were no places to eat nearby.
The landscaping was very well done The inaccessibility to anything. The bar was closed. We were shuttled to a restaurant that had very poor food..no choice of restaurant
The manager went out of his way to answer our questions and make us feel at home!
Proximity to airport, friendly helpful staff. No negatives
The hotel is conveniently located about 5 ot 6km from Malpensa. I had my own car and has the convenience of parking it right outside my room. The constrcution of rooms is similar to that of row houses with your own parking space in the front which makes it a good choice during wintery nights. The rooms were quite clean with bathroom amenities being the most modern and new.
We were surprised the beds were not made on Sunday
in a nice wooded area with peaceful surroundings.
the hotel was near the Milan Airport as advertised
Clean, comfortable, good service
room very nice, clean, starting from 05.15 goes bus to malpensa
It was horrid. That is all i have to say. Service, staff, breakfast was poor.
Very nice room. No shuttle service from Malpensa in the evening. Was not given any warning that taxi was the only service.
The hotel staff was very helpful. This is an excellent place to stay prior to a flight from Malpensa Airport.
Very clean. Good location. Too noisy. Such a good looking hotel but with paper thin walls. Could hear our friends talking next door and the tv below us was on until1am and even when the manager asked to have it turned down we could still hear it. Quiet rooms should be a priority when building a hotel. Too bad I can't recommend this great looking hotel.
Clean, large room, quiet, air conditioning, wifi, excellent value, friendly staff Small reception area, no Kleenex, strange hole in corridor
The room was clean, big and comfy I booked this hotel because I thought I'd get a free airport shuttle to the hotel, it turned out that the shuttle service is only in the morning and they still charge you 5 euros!! The closest restaurant was 1km walk away and I wouldn't recommend it if your scared of big, barking mad, guard dogs!!
Very friendly and competent staff, small size, landscaping, convenience to airport The air conditioning was very poor. We were sweating all night (both rooms) and the outside air temp was actually cooler than the rooms. The manager told us it was functioning normally. I would not stay here again in summer months because of that. Parking is limited. Internet was intermittent.
The hotel is in a lovely, peaceful setting and very convenient to the airport. There are no restaurants close by.
Proximity to airport Malpensa ( 5 minutes by bus ) The property is getting old and may need some up-dating. There is a lot of new competition at the airport.
Location was superb for the aeroporto and to local cities. The food was eccellente. The grounds and hotel are "class". The room could use another pillow for the bedding. The staff, while efficient, are extremely "stiff" and unfriendly. This has always been the case every time I stay at the hotel. They clearly are not a happy team.
It is a gorgeous facility. The building itself is the star by a far stretch. Beautiful, very well kept grounds as well. Very close to the airport but didn't have a problem with noise at all. It is not close to anything besides the Malpensa airport. It was 40-50 euro round trip by car to the closest town to do anything. They do offer shuttle service to airport and you could catch a train or bus from there though. Great if you are staying one day and flying out but a little too far from anything for longer stays.
Access to the airport. Beautiful setting. Great food. No
Close to airport , good resterant
best was the convenient location to the airport, and the shuttle service that they provide. They accommodated me to upgrade to a larger room with bathtub, since the single room category does not offer it. I paid additional for it the atmosphere with the staff lacks warmth and friendliness
Convenient Restaurant not so good.
Location is the best in area, on site dinning ability and bar are also nice. We were the only guests checking out and still waited 20 minutes before leaving without any paperwork.
very quiet, never heard one airplane the staff- they all had terrible attitudes, not at all friendly