Albi Hotels

Convenienca to city centre and car parking facilities Kettle was missing from Room 30. tea and coffee poor quality and insufficient quantity. English speaking taff almost non-existent and they could not explain the dinner menu so we went elsewhere.

Position of Hotel It was very dissapointing that despite promises from the hotel management no communication was recieved from them regarding an expensive item that was left in the room after departure. It is assumed that anything left by mistake in this hotel becomes the property of the hotel or finder.

Nice rooms, clean bathroom, welcome tea Check-out hour

The location was excellent for sightseeing in Albi and very convenient for parking and restaurants There was a lot of noise from other bedrooms - there didn't seem to be very much soundproofing - and we didn't get a good night's sleep.

Location was great and it was good value for money The decor of the room was a lurid green. The toilet cubicle was so small it was almost impossible to close the door and use the toilet.

We thought the staff were very helpful and the hotel cleanliness was very good. The buffet breakfast was varied and good value. We thought the bathroom doors were of poor quality & did not close well, and the wardrobe space was very limited. Lack of air-conditioning was a problem at night, especially as it was hot weather when we stayed.

wifi - internet the hotel is nice and confortable but it would need an overall refurbushing.

Desk staff very cooperative when asked for a different room. Bar staff attentive and helpful as were the room staff. onvenient parking outside hotel. The rating of rooms was i feel over rated and the price for what where basic facilities was not proportionate. The room had no shower rail or curtain which made showering somewhat difficult. The booking page made a point of mentioning that the hotel was near the old part of Albi but did not mention it was opposite the railway station

Good location; helpful staff; comfortable room. Good food.

Food was very good Swimming pool was closed for cleaning on the night we stayed.

Good garage facilities. Easy location to find. Friendly reception /waitress. Very basic room. Noisy street side. Really poor food.

The Hotel was very well located for seeing the main attractions of Albi. Parking was convenient, although the approach to the garage was a bit convoluted. Carpet had several stains and appeared dirty. Shower had no splash panel to keep the floor from being soaked.

Nice and very helpful staff. The hotel advertised that there was WIFI all over the hotel, but that didn't work, could only your computer at the bar.

Buffet food was good Toilet did not flush, showers were cold, table lamp did not work, boiler for coffea was dirty (mildue). Lamps in corridor were not easy to turn on (I walked up the stairs on floor in dark)

Excellent buffet for the evening meal Poorly signposted from the Autoroute.

The hotel was very accomodating for the family and very easy to find. It was also conveniently located for ease of access to the town centre. Staff did not make any attempt to speak English even when we struggled with our French.

Two chirdlen liked swiming pool with warm water outside. Lodge was new and clean.

It was a good reasonably priced place to stay whilst on our travels. The manager was helpful. It was difficult to find. It would be nice to have some basic facilities to make a cup of tea or coffee in the room.

I understand check in time was 12pm,I arrived at 11.00am, I booked 3 double rooms. but asked kindly if My family could just have one room for 15 minutes at 11am so we could get change for a wedding, which happen to be at 11;30am , they refused and we were late at the wedding and, i was best man with the couples rings...we had travel very far to get to this hotel at a decent time..I was very disappointed that they couldn't bend the rules due to the circumstances....

The location is very convenient, and the side street where it is located is quiet. Our superior room was a good size and comfortable. I can't understand 4 stars for this hotel: it has no restaurant, no pool, no business centre, no bellboy. It is a small simple hotel which is quite pleasant. The prices are very high considering the facilities.

Staff were very friendly and helpful No

Location good for sightseeing in the old town. Staff very friendly. Room clean and breakfast good.The room rate we obtained (63 euros for 2 people for 2 nights) made it good value but normal rates a bit expensive. Car parking difficult until about 7pm. The shower was badly designed, the head could not be fixed and there was nothing to stop the whole bathroom from being wet . Superior double room is misleading.

It was clean. The rate was 11 plus Euros more than at least 2 other much better hotels located in same area. The room faced out to the street and the cigarette smoke came up into the room first thing in the morning until the hotel's bar/cafe closed in the evening. Given the rate, the room had very stark furnishings and there was no regular Lobby, you registered in the Bar.