Overview

Hotel Cisneros

Paseo De Pastrana 32, 28803 Alcalá de Henares, Madrid, Spain
+34 918 882 511

$39+

Overall guest ratings

7.9/10 Good
Based on 736 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.8
  • 4.8

Good to know

  • Accessible parking
  • Near city centre

Nearby

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    About

    Hotel Cisneros is the perfect place for guests visiting either for business or leisure. Located in Alcalá de Henares, a World Heritage Site, the hotel stands out on account of its proximity to the historic and artistic quarter and its excellent connections to Madrid Barajas Airport, the IFEMA Trade Fair and Madrid city center.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car rental
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Safe
    • Business center
    • Restaurant
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 739 reviews
    • 9.3 "Excellent value."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.2 "Location is great."
      7.4 "Great parking, according to 74%."
      7.5 "City centre within easy reach, said 75%."
      8.2 "82% thought parking was inexpensive."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.8 "Breakfast is below average."
    • 4.8 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      2.5 "75% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.9 "81% were disappointed with the minibar."
    • 4.5 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 4.0 "Vibe wasn't good."
      1.1 "89% criticized the plain hotel."
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    Overall Rating

    8.0 Good
    Based on 657 reviews
    • 9.4 "Excellent value."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.1 "Location is great."
      7.3 "City centre within easy reach, said 73%."
      7.5 "Great parking, according to 75%."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      5.8 "Only 58% thought the air conditioning was adequate."
    • 5.1 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.8 "Only 58% thought the air conditioning was adequate."

    Overall Rating

    7.8 Good
    Based on 44 reviews
    • 9.4 "Excellent value."
    • 8.7 "Great service."
    • 8.1 "Location is great."
    • 5.0 "Rooms are ok."
    • 4.5 "Not very comfortable."

    Overall Rating

    8.0 Good
    Based on 36 reviews
    • 9.1 "World class service."
    • 4.8 "Rooms are not good."
    • 4.3 "Not very comfortable."
    Good to know
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

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