Overview

Hotel Puerta De Alcala

Fausto Elhuyar, 9, 28802 Alcalá de Henares, Madrid, Spain
+34 918 025 460

Call

+34 918 025 460

Overall guest ratings

7.8/10 Good
Based on 562 reviews

Review highlights

  • 9.3
  • 8.8
  • 5.0
  • 4.8

Good to know

  • Very quiet

Nearby

    Show all

    About

    Located near a train station, Hotel Puerta De Alcala is a great choice for a stay in Alcala de Henares. Guests can grab a bite to eat at the coffee shop/café, and the spa tub makes for a relaxing end to the day. An outdoor pool and a sauna are other highlights, and rooms offer deep soaking tubs and refrigerators.

    More hotel details about Hotel Puerta De Alcala

    Hotel Puerta De Alcala Prices:

    $0 - $0 (Based on average prices for a Standard Room)

    Hotel Puerta De Alcala Rooms:

    59 rooms

    Other names used to reference this hotel:

    • Hotel Puerta De Alcala Alcalá de Henares
    • Hotel Puerta De Alcala Alcalá de Henares Madrid
    • Hotel Puerta De Alcala MAD
    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Outdoor pool
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 562 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.8 "Good value."
    • 8.4 "Location is great."
      9.0 "Great parking, according to 90%."
      7.9 "Easily accessible by car, said 79%."
      8.6 "86% thought it was easy to get to the train station."
      8.0 "80% thought parking was inexpensive."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 5.0 "Food is average."
    • 4.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      0.7 "93% thought the tv was sub-standard."
      2.9 "71% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.3 "67% found problems with the furniture."
    • 4.4 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 303 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.0 "Excellent value."
    • 8.3 "Location is great."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
    • 4.6 "Bad amenities."
    • 4.5 "Rooms are not good."
      0.8 "92% thought the tv was sub-standard."
      2.7 "73% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
    • 2.3 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 106 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.4 "Average comfort."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Pool is mediocre."
    • 4.9 "Rooms are not good."
    • 4.2 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 151 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Good value."
    • 8.7 "Location is great."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 4.7 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      2.9 "71% thought they were poorly maintained."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Very quiet"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map