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Hotel was beautiful, staff were excellent, breakfast included, great restaurant. The location; there were no walkable amenities, and no buses running from the hotel. taxis were extremely difficult to get unless pre booked.
The swimming pool area was the best. The room was too dark and the bathroom a bit too small.
The service of the staff was very friendly and accomodating. The Hotel has been furnished and decorated to a unique and very high standard. A definate gem and the attached restaurent was fabulous. A delightful stay. I was a little disappointed by the size of the standard room having viewed the photos on the web site
very friendly and accommodating There were no mosquito nets at windows
Not much, the pool was nice and the restaurant when it eventually opened (was closed the sunday and monday) The service was poor, when you tried to get a drink at the pool you had to go in and get it yourself. The restaurant wasnt open so you had to get a taxi to get food which was twenty minutes away. The hotel is located in an isolated area.
Its geographic position was central to the travelling we did and was very convenient from this aspect and why we chose it in the first place. The staff were also very helpful A very nice hotel with good ammenities but spolied by its position in a light industrial estate. The bedrooms were very dark due to small windows so there were very limited views. The worst aspect was the tiny bathroom with a shower tary that was far too small which meant the floor got soaked everytime we showered.
The constant supply of clean towels and the pool. Almost impossible to get a soft drink or water during the day at the pool side. Snacks would have been nice too. The only way to have something to nibble on was to get fully dressed and go and have a full lunch in the restaurant next door. OK but some days you just don't want to have to do that.
Really nothing. We were half board but restaurant was closed. Hotel bar also closed.Hotel is on a noisy road.
Very nice hotel, beautifully decorated and maintained, large rooms, friendly and helpful staff who speak some English. Breakfast was really good - lots of choice, with fresh fruit and cakes. Having their own parking was very important as Alcamo's streets are very narrow, although they have limited space so reserve this ahead of time. Not many restaurants in the town, so it was good that the hotel's restaurant served good quality food, and the receptionist was able to give us directions to a local pizzeria which was also excellent. The entry on this site says free wifi internet, but it's not free any more (it's 1.50 EUR an hour). However, when we raised this with the staff, they apologised that the Booking.com entry was out of date, and gave us free Internet anyway.
car parking a problem
Nice hotel, big and comfortable room, good breakfast. Hotel parking is free of charge, on the street in front of hotel. Hotel is in the old center of Alcamo, nice for a evening stroll.
close to segesta and trapani airport. helpful staff and god accommodation
Overall a good Hotel. Staff very helpful. Food good. Rooms clean. No car park, had to park in street with limited spaces.
Professional staff, accomodating and friendly. Meals served in the hotel restaurant were really very good. Parking was a serious problem. The hotel has only three spaces available for guests.
This is a great hotel! The staff is friendly and useful, rooms are clean, well decorated and confortable. You can easily access nice beaches and some of the cities of Sicily (Trapani, Palermo and Agrigento),
Helpful staff - some spoke good english. The meal in the restaurant was good quality but small portions. Dishes in breakfast room were not very clean
The staff was very very simpathetick and helpfull, The rooms are nice. Alcamo is only 30 minutes from Palermo Aeroport. Our room was on main street - the noise.
Hotel was in close proximity to some interesting sights and views especially through the narrow streets and open plaza. The bathroom was not practical in its layout. There was a hand held shower and the towel rail located behind the door. The bath needed a lot of water which is time consuming every morning.
The staff were nice and most spoke English which is unusual for Sicily and therefore a massive plus. I booked here simply because of the location and the pool which were both great. The bed was a twin and was uncomfortable, the shower was broken, there was no room for suitcases or bags and the room was not like the pictures at all. It is just overpriced for what you get. The beach area was ok but the sea is filthy so you have to treck along to a clean area to swim which was disappointing.
nice shower no family room with see-view
The location is great and the restaurant serves great food We expected a room with balcony towards the sea for the 200 Euro/night for a quadruple room. Instead we got a room on groundfloor towards the street. Parking was a bit difficult due to lots of young people at the beach at night. Staff was however helpful to sort out the parking
Many young kids in the parking lot at night, partying and drinking, very loud at times!
The staff was very nice and the location amazing as right on the beach! The room was also very clean and comfortable!
there was an awfull smell of toalet comming from outside. Especially around early morning.
Perfect location, right on the beach, only hotel in area & service was great! Car is helpful although buses are available to travel to nearby towns, which are beautiful! Was not there long enough!
Newly renovated - v.pleasant design. Continental breakfast but plenty of it. Lovely location - right on the sand Hard to find. Address given on reservation confirmation was not recognised on GPS. Hotel advertises SKY channels on TV but blocked sport channel when there was a soccer game on and asked for 8 euro to activate it. They said this was because there was a problem with reception of channel but once the game was over, the channel miraculously had no more problems!
very unhelpful and unfriendly staff, nice hotel but not a great experience most staff are unfriendly and unhelpful
Location at the sea. Wonderful view. Clean rooms and good bed. Friendly staff Brad Pitt and Catherine Zeta Jones were there during Oceans 12. 10€ surplus for a room with a view on the sea. Environment around the hotel.
Opening the door and window to the balcony and seeing and hearing the water in the little alcove
Friendly English speaking staff. Large room and balcony in the Junior suite. Great sea view from the balcony. Hotel (balcony & pool) in shadow after lunch (stayed there in Oct). No walking pavements to get to the beach nore the restaurant district in town.
The hotel staff were friendly & helpful. The resort is quiet but beautiful with plenty of choices for excellent eating places within walking distance. The hotel was very clean & the rooms were large & comfortable. The breakfast was excellent. We used public transport (bus & train) which was fairly reliable & reasonably priced. A hire car would be useful if you want to sightsee further afield. No it was all excellent.
clean pool- but a bit cold- water throughput too quick did not have time to warm up - sea nice and warm no pads for the sun loungers so a bit hard - road noise -
Great breakfast. Hotel easy to find and well signposted. Great location overlooking the sea. Within walking distance of the old town and harbor.
Very nice views. We had a seaview. Noise of cars passing by but not at night.
The location (ocean front) and the quality of service from the hotel staff. Excellent. No.
this was a hotel in a good location with very helpful staff
All hotel staff were very friendly, helpful and professional. Special mention to the receptionists, who had all information to hand and spoke good English. Buffet breakfast was also good. Room (we had a suite) was very spacious, though not luxurious. The room's terrace with seaview was wonderful. Nothing major. The short walk into the centre is a bit depressing: the town council need to repair the narrow pavements, cut back the foliage etc. Obviously not the hotel's fault, but in the dark this could be a problem for elderly/disabled clients.
The availability of visiting sea immediately from hotel just going downstairs from hotel inner courtyard. the swimming pool and the breakfast in the patio the good point is also location just in front of the sea the time of taking swimming pool was limited and as a matter of fact the guests have to choose between outdoor activities and swimming in the pool. It might be better to have more opportunities to swim either in the morning or in theevening.
Good facilities in rooms. Excellent Free Wi-Fi. Reasonable breakfast included. Well situated Breakfast could have been more varied.
The brakfast was fine, the hotel and the rooms very clean. Hi-speed internet worked all the time, and it's free of charge. The hotel has their own taxi driver. Accept all major credit cards.
The location is central but you have to take care with GPS instructions on driving there.Breakfast wk.was ok We paid the extra for the sea view room and we could see the sea. The room looked out on a square which was extremely noisy all Saturday evening and early Sunday morning. The noise was disruptive and was not blocked out by the windows. When we mentioned this to the staff they were not even slightly sympathetic.
Location Very noisey outside the hotel
Staff was helpfull giving directions and the food was good
Excellent location to tour north west of the island. Comfortable room, good breakfast choices and friendly staff. Hotel easy to find. Depending on time of arrival, parking can be difficult to find.
The hotel staff was very professional, friendly and helpful. The room was clean and comfortable. The breakfast buffet had a nice selection of food: cereal, fruit, pastries, yogurt, bread, meat, cheeses and you could prepare eggs if you wanted them. We would definitely stay there again.
Simple, but nice and clean hotel. Very friendly, helpful staff. Excellent location near the village's main restaurants and close to some beautiful archeological sites, other lovely villages, beach and a nature reserve (and just 40 minutes from the airport). Local youth testing their scooters on the (lovely) square right in front of our room in the late afternoon / early evening (but luckily they went home at a reasonable hour and in the mornings the view over the square and the bay made up for it).
Very friendly and most helpful staff. Excellent lunch and dinner but breakfast was a bit disappointing. Bed was a bit hard.
Good locations. Staff was very friendly and helpful. Breakfast was standard fare, Dinner in the resturant was excellent.
I was ill and they called a doctor for me who came to my room. The staff was friendly and helpful and we enjoyed our stay despite my medical problem!Very good breakfasts and a beautiful location.
Excellent position in a pretty harbour side site, with an abundance of nearby retaurants. Friendly English speaking staff. Good breakfast. Value for money. Barking dogs in the night.
We rented a room with balkony and seaview. From there we could enjoy watching the sea and the quiet life in the harbour this chilly november day.
Excellent location, close to the sea (no real beach, however) and to restaurants, yet fairly quiet. Good breakfast. Good selection of TV programs
Well situated for visiting nearby historic sites
Being on the gulf was very pretty, and being able to walk over to restaurants for dinner was great. The only thing we were unhappy with was that the music at the club/restaurant along the gulf is exremely loud and continues to the wee hours of the morning, which made it difficult to sleep.
The location next to the marina had a very romantic atmosphere, especially at night with the lights shining on the water. The front desk were all friendly and helpful when it came to trying to find a good restaurant. The breakfast was more than we expected for continental.
very friendly staff and best breakfasts we had in sicily room a little small and dark plus quite a bit of noise at night
Very friendly staff, exceptionally clean and room cleaned and tidied every day. Great location.
Some sort of insulation needs to be applied to dividing walls. The gentleman next door kept us awake snoring
Lovely hotel in brilliant location and very god service from staff. Lovely clean rooms with great views onto harbor. Really very nice place and recommended Nothing
All above, pleasant staff, excellent location. Our flight was cancelled on the out outward journey to Sicily on 9th July 2008. I contacted the hotel and advised them that we would not be able to stay on 10th July as previously arranged. The person on reception was courteous and sympathetic so much so that I had no hesitation in re-booking as soon as another flight could be arranged. Lovely extras!
Fresh and modern, well designed rooms, good outlook
Mostly everything...position, professional and friendly staff. Real 4 star hotel. American coffee served during breakfast, absolutely not tasty (but good to wake up...). Better to ask espresso to staff.
location near the beach+ the view at the sea the hotel staff at the breakfast
I loved the setting. There was always something to see outside on the esplanade. The hotel had areas in layers to sit and relax, on grass sheltered by palm trees and on a forecourt where drinks or breakfast could be had. The staff were polite and friendly and extremely helpful. The rooms could have been slightly bigger but was elegantly furnished and comfortable.
It was really nice: nice location, nice rooms and good breakfast!
Excellent staff and terrific cleanliness.
very romantic view of the beautiful bay from our window and nice contemporary decor
Room with balcony over looking the marina
It is easy to walk to restaurants from hotel. Rooms are clean and big. Many have nice view. The breakfast was terrible. There was nothing really special about this hotel - it is just okay.
Nice hotel, kind and helpful stuff, clean and very quiet. Beautiful pier nearby and close to the city center and fish restorans It is very desirable to include in breakfast menu some fruits and/or vegetables at least. Also there shoud be more cupboards to put off our stuff from suitcases.
Staff were excellent. Very helpful. Lots of available car parking.
Good hotel, built and equipped to great standards in a great location. Nothing really wrong with this hotel but it felt a little cold with no atmosphere and relaxed ambience. Limited language skills of staff and willingness to go out of their way. If you just want somewhere to sleep this is more than good but don't expect much conversation with anybody. Also a hotel of this standard should provide a better variety of buffet breakfast for guest staying a week or long.
Nice and clean hotel with good airconditioner which does not turn off after you have left the room
The hotel was quiet at night and the staff were very helpful
The hotel was noisy, we can hear everything from what is happening in the room upstairs...
Friendly staff, rooms very clean and comfortable. Hotel over looking the sea and mountains in the centre on town
The staff were nice, the room was clean and spacious. The hotel is located some 20 meters from the town's (touristic) harbour. Although having been promised a room with a view over the harbour, I got a room facing another building. Upon my request, I was given the opportunity to change into my desired room after one night, but at an extra charge of over 10%. The staff could (should) have been more flexible here.
excellent value no
room equipped with aircon and frigobar. central location, including annexe at which i stayed. double bed frame was topped with 2 single mattresses which clearly didn't enjoy each others company.
Incredibly friendly staff, who were very helpful throughout our stay. The location of the hotel was ideal in the town, as it was only a short walk away from the Port and various restaraunts. A delightful stay was had and we would thouroughly recommend the hotel to other visitors.
really nice place, very friendly and helpful staff
the room was huge and the breakfast was very good
A pretty good place for the money, great breakfast, nice, helpful staff. Liked it. No complaints
It was noisy in the morning, when people were going for a breakfast, practically impossible to sleep anymore.
The room was comfortable and very clean. The air conditioner was great! NO
Comfortable, cosy. Good people very kind. The lack of a wifi is a big problem these days.
The staff were very helpful and friendly, and the hotel was spacious, clean all round good. There was nothing I did not like about the hotel. Fantastic
Family of 5 stayed in their apartment up the street. Room sizes were very spacious. Breakfast was served on top floor & featured outside eating terrace. Lots of available free parking in vicinity. Hotel had lots of info on surrounding attractions, beaches etc. Mountain top town of Erice had great views of the coast.
Staff was very nice and helpful The trafic in the near road is a little too noisy
Nice hotel...lovely big rooms. Good air conditioning. Nice staff. Nothing.
It was very central and close to everything with lovely views. The rooftop breakfast terrace was special.
Very helpful informative staff, location, spacious rooms Parking was a problem but this may be solved when the forecourt has been completed
Nice location, staff really kind and helpful. Parking site in front of the hotel is just for few cars but it is very easy to find a spot in the nearby Perhaps during the evening and in the night the square in front of the main entrance is too crowded, there are a lot of teenagers with motorbikes. Nevertheless we haven't had any problem to sleep
Bedroom was one of the best I have stayed in .Breakfast on roof terrace was very enjoyable. All in all a very enjoyable experiance. Hotel bar left a lot to be desired . Did not have a large selection to choose from .
the suite was very comfortable and fulfilled on all points our requirements. The view when you have breakfast in the morning on the sea is very relaxing.
Location excellent, room huge and stylish, staff helpful, hotel not too big or impersonal Tiny cheap shower spoilt stylish room/bathroom
The use of local cuisine and ingredients in the restaurant. The peaceful, relaxing atmosphere, especially in the courtyard area.
Very comfortable, friendly and helpful staff, shuttle bus service to local town Air conditioning purports to be state of the art, does not seem to work in an acceptable manner
very good service, nice room , big veranda difficult to find, access very difficult
Beautiful country hotel. Excellent location for touring Northwest Sicily.Fabulous kitchen. Very friendly and helpful staff . Finishing pool area which should be another plus for summer travellers.
Very lovely, small but inviting place to stay near Segesta. The food was also quite good.