Overview

Helnan Palestine Hotel
Best Location

Montazah Gardens Palace, Alexandria 21912, Egypt
+20 3547 3500

$80+

Overall guest ratings

8.0/10 Good
Based on 2,078 reviews

Review highlights

  • 8.9
  • 6.7
  • 4.4
  • 4.2

Good to know

  • Very quiet
  • Great view

Nearby

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    About

    Helnan Palestine Hotel offers a great location, putting you within just a 10-minute walk of Montazah Palace and Montazah Beach. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Alexandrina, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There's a poolside bar and a bar/lounge, and rooms at this luxurious hotel offer balconies and 24-hour room service.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 2,061 reviews
    • 8.9 "Location is great."
      8.9 "89% appreciated the closeness to the beach."
    • 6.7 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
      5.7 "57% found the room service acceptable."
    • 6.5 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Average amenities."
    • 5.1 "Beach is so-so."
    • 4.4 "Not very clean."
      1.1 "89% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 4.2 "Disappointing food."
      2.5 "The price was too high for 75%."
      4.0 "60% did not like what was on the menu."
    • 3.0 "Awful breakfast."
      1.5 "85% said the breakfast was too expensive."
    • 2.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.9 "Terrible value."
      1.5 "85% said the breakfast was too expensive."
      2.5 "The price was too high for 75%."
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    Overall Rating

    7.9 Good
    Based on 865 reviews
    • 8.9 "Location is great."
      8.7 "87% appreciated the closeness to the beach."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 6.2 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.9 "Average comfort."
    • 5.3 "Beach is so-so."
    • 4.9 "Not very clean."
    • 4.2 "Disappointing food."
    • 3.4 "Value below average."
    • 3.2 "Awful breakfast."
    • 3.0 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
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    Overall Rating

    8.0 Good
    Based on 927 reviews
    • 9.2 "Terrific location."
    • 7.0 "Good service."
    • 6.5 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.9 "Average comfort."
      7.0 "70% thought it was pleasantly quiet."
    • 5.7 "Average amenities."
    • 4.8 "Ugly beach."
      0.6 "94% thought the cleanliness of the beach was not up to par."
    • 4.4 "Disappointing food."
    • 3.9 "Not very clean."
      0.0 "Dirty pool, said 100%."
    • 2.9 "Awful breakfast."
      1.4 "86% said the breakfast was too expensive."
    • 2.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      3.7 "Unfriendly atmosphere, according to 63%."
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    Overall Rating

    7.8 Good
    Based on 267 reviews
    • 8.8 "Location is great."
    • 6.5 "Rooms are ok."
    • 6.5 "Service is ok."
    • 6.5 "Average comfort."
    • 5.4 "Average amenities."
    • 4.3 "Disappointing food."
    • 4.2 "Not very clean."
    • 2.9 "Terrible value."
    • 2.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 1.3 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Good to know
    "Very quiet"
    "Great view"
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