Overview

Helnan Palestine Hotel

Montazah Gardens Palace, Alexandria 21912, Egypt
+20 3547 3500

$211+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,785 reviews
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Review highlights

  • 8.4
  • 5.9
  • 4.9
  • 4.5

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    With a stay at Helnan Palestine Hotel in Alexandria, you'll be minutes from Montazah Palace and close to Montazah Beach. This 5-star hotel is within the vicinity of Royal Jewellery Museum and Stanly Bridge.

    Rooms

    Make yourself at home in one of the 218 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a sauna and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite to eat at one of the hotel's 5 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Alexandria? This hotel has 11836 square feet (1100 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,785 reviews
    • 8.4 "Location is great."
    • 5.9 "Rooms are ok."
    • 5.8 "Service is ok."
    • 5.4 "Beach is so-so."
    • 5.1 "Average amenities."
    • 4.9 "Breakfast is below average."
    • 4.5 "Disappointing food."
    • 3.4 "Not very clean."
    • 2.7 "Horrible vibe."
    • 2.3 "Terrible value."
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    Overall Rating

    7.9 Good
    Based on 660 reviews
    • 8.5 "Location is great."
    • 5.7 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.7 "Service is ok."
    • 5.5 "Average amenities."
    • 5.3 "Beach is so-so."
    • 4.2 "Disappointing food."
    • 3.5 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 3.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
    • 2.5 "Terrible value."
    • 1.4 "Horrible pool."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 856 reviews
    • 8.5 "Location is great."
    • 6.1 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
      6.9 "Beds were acceptable for 69%."
      5.9 "Only 59% said rooms were big enough."
    • 6.0 "Service is ok."
    • 5.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.9 "Only 59% said rooms were big enough."
    • 5.4 "Beach is so-so."
    • 4.8 "Breakfast is below average."
    • 2.7 "Generally quite dirty."
      4.3 "57% said rooms were dirty."
      0.0 "Dirty pool, said 100%."
    • 2.5 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    • 2.2 "Terrible value."
    • 1.4 "Horrible pool."
      0.0 "Dirty pool, said 100%."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 267 reviews
    • 8.6 "Location is great."
    • 6.2 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
    • 5.7 "Rooms are ok."
    • 5.6 "Service is ok."
    • 5.2 "Beach is so-so."
    • 5.0 "Average amenities."
    • 4.3 "Disappointing food."
    • 2.5 "Terrible value."
    • 2.3 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    • 0.4 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
    View all review categories
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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