Hotel Kazzhol Almaty

The hotel offers a variety of unique amenities, including a spa, indoor pool, and a fitness center. Additionally, guests can enjoy a complimentary breakfast and the option to rent bicycles for exploring the area.

Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and quiet rooms, as well as the clean and well-maintained swimming pool and spa facilities.

The hotel provides free parking, but some guests have mentioned that parking can be a bit problematic. It's advisable to inquire about parking availability when making a reservation.

Guests can expect friendly and helpful staff, as mentioned in several reviews. The hotel's multilingual staff, concierge service, and 24-hour front desk contribute to a positive customer service experience.

The hotel experiences low season in November and high season in September. Visitors looking to avoid crowds may consider planning their stay during the low season.

Some guests found the mountain view rooms to be underwhelming, with old buildings obstructing the view. Consider this feedback when choosing your room type.

Several guests suggested extending the breakfast hours, as it currently ends at 10 am. If you prefer a later breakfast time, it's advisable to plan accordingly.

Some guests mentioned that the hotel has potential for improvement, particularly in terms of renovating the facilities, such as the gym and bathroom. Keep this in mind when setting expectations.

The hotel's location offers easy access to various attractions, including the Almaty Central Stadium, Almaty Opera House, and the 28 Panfilov Heroes Memorial Park. Take advantage of the proximity to these sites for a well-rounded experience.

A few guests noted that the acoustic insulation could be better, as they experienced sounds from other rooms. If you are sensitive to noise, consider this aspect when choosing your room or during your stay.

Some guests reported issues with room amenities, such as inconsistent hot water and air conditioning. It's advisable to check the functionality of these amenities upon arrival to ensure a comfortable stay.

While the hotel offers breakfast, some guests found the food quality to be subpar. Exploring nearby restaurants for meals could enhance your dining experience.

If you require transportation, be aware that the hotel offers an airport shuttle service for an additional charge. Factor this into your travel plans for added convenience.

A few guests mentioned issues with housekeeping, such as unclean bedsheets and a need for better maintenance. Upon check-in, it's recommended to verify the cleanliness of the room and address any concerns promptly.

If you are interested in using the spa facilities, it's advisable to check the availability in advance, as some guests found the spa to be small and not up to expectations.