Grand Alora Hotel

Some guests have mentioned concerns about the cleanliness of the hotel, including issues with smelly towels, dirty rooms, and worn-out amenities. The hotel management should pay attention to these concerns and take steps to improve the overall cleanliness.

Guests have expressed satisfaction with the friendly and helpful staff, particularly at the front desk and restaurant. They have also appreciated the fast and friendly room service. The staff's friendliness and helpfulness have been highlighted as a positive aspect of the hotel.

The hotel offers a range of amenities, including an outdoor pool, spa, and a well-organized lift lobby. Guests have also mentioned the ample car park area and the availability of a big swimming pool. However, some guests have suggested that the hotel should improve on breakfast varieties.

Several guests have praised the spacious and comfortable rooms, as well as the quality of the beds. However, there have been comments about poor lighting and the need for improvements in the cleanliness and maintenance of the rooms.

Guests have enjoyed the delicious food served at the hotel's restaurant and have found the eating area to be great. However, there have been some comments about the need to improve on breakfast varieties and the quality of certain food items.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with room facilities such as non-functioning refrigerators and air conditioning. It may be beneficial to check the functionality of these amenities upon check-in.

The hotel's proximity to various attractions like Alor Star Mall, Darul Aman Stadium, and the Yellow Palace makes it convenient for guests to explore the area.

Several guests expressed concerns about the cleanliness of the rooms, including smelly carpets and dirty towels. It's advisable to inspect the room upon arrival and report any issues to the staff.

Some guests noted that the room lighting was inadequate, affecting the overall ambiance. Consider this aspect when selecting a room and address any concerns with the hotel staff.

Guests appreciated the hotel's spa and outdoor pool facilities. Consider indulging in these amenities for a relaxing experience during your stay.

The hotel offers wheelchair-accessible units and increased accessibility, catering to guests with mobility needs. This can be beneficial for those requiring such facilities.

While some guests praised the breakfast, others found it to be poor. It's advisable to manage expectations regarding the breakfast buffet.

Some guests reported issues with room maintenance, such as broken bathroom fixtures and malfunctioning air conditioning. Promptly reporting such concerns to the staff may lead to quicker resolutions.

Several guests mentioned poor Wi-Fi and television channel options. If these amenities are important to you, it's advisable to inquire about the quality of these services before booking.