Overview

Sercotel Alp Hotel Masella

Av. Pie de Pistas S/N, 17538 Alp, Catalonia, Spain
+34 972 144 201

$83+

Overall guest ratings

7.7/10 Good
Based on 277 reviews

Review highlights

  • 8.8
  • 7.8
  • 3.0
  • 3.0

Good to know

  • Friendly service

Nearby

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    About

    With ski-in/ski-out access, Sercotel Alp Hotel Masella allows you more time for downhill skiing and snowboarding. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, an outdoor pool, and a nightclub. Ski storage and lessons are also available.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle rental
    • Game room
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Childrens programs
    • Concierge service
    • Laundry facilities
    • Child pool
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 248 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 3.0 "Awful rooms."
      0.9 "91% didn't like the uncomfortable beds."
    • 3.0 "Horrible pool."
    • 1.0 "Quite uncomfortable."
      0.0 "100% thought it was too noisy."
      0.9 "91% didn't like the uncomfortable beds."
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    Overall Rating

    7.4 Good
    Based on 52 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
    • 3.3 "Rooms are not good."
      1.1 "89% didn't like the uncomfortable beds."
    • 1.0 "Quite uncomfortable."
      1.1 "89% didn't like the uncomfortable beds."

    Overall Rating

    7.9 Good
    Based on 195 reviews
    • 8.9 "Location is great."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 5.8 "Food is average."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 3.0 "Horrible pool."
    • 2.9 "Awful rooms."
    • 0.9 "Quite uncomfortable."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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