Overview

Sercotel Alp Hotel Masella

Av. Pie de Pistas S/N, 17538 Alp, Catalonia, Spain
+34 972 144 201

$62+

Overall guest ratings

7.6/10 Good
Based on 362 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.5
  • 3.8

Good to know

  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    With ski-in/ski-out access, Sercotel Alp Hotel Masella allows you more time for downhill skiing and snowboarding. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, an outdoor pool, and a nightclub. Ski storage and lessons are also available.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle rental
    • Game room
    • Indoor pool
    • Outdoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Ski-in/Ski-out
    • Storage available
    • Terrace/Patio
    • Kid-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Air-conditioned
    • Pets not allowed
    • Parking
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 362 reviews
    • 9.3 "Terrific location."
      10.0 "Close to winter sports facilities, according to 100%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
    • 8.1 "Breakfast is good."
    • 6.5 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
      6.0 "60% thought the dining experience was appropriate."
    • 4.5 "Rooms are not good."
      0.6 "94% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 1.0 "Quite uncomfortable."
      0.6 "94% didn't like the uncomfortable beds."
      0.0 "100% thought it was too noisy."
      4.0 "60% said rooms were small."
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    Overall Rating

    7.4 Good
    Based on 68 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
    • 6.3 "Food is average."
    • 4.3 "Rooms are not good."
      0.8 "92% didn't like the uncomfortable beds."
    • 1.0 "Quite uncomfortable."
      0.8 "92% didn't like the uncomfortable beds."

    Overall Rating

    7.8 Good
    Based on 293 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 4.7 "Rooms are not good."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 1.1 "Quite uncomfortable."
      0.0 "100% thought it was too noisy."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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