A remodel was obviously in progress. But, they should have completed it before booking guest. Mold in the bathrooms and severely understaffed. Lucky we just were passing thru and needed an overnighted only
2 stars
Extend-a-Suites - Extended Stay, I-40 Amarillo West
Photos of Extend-a-Suites - Extended Stay, I-40 Amarillo West
Overview
Hotel in Amarillo with free parking This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas. Extend-a-Suites - Extended Stay, I-40 Amarillo West offers 97 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Latest deals for Extend-a-Suites - Extended Stay, I-40 Amarillo West
Amenities at Extend-a-Suites - Extended Stay, I-40 Amarillo West
- Fitness center
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Pool and spa
- Sauna
- Pool
Laundry
- Laundry facilities
- Laundry service
General
- Telephone
- Storage available
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Workspace
- Desk
Things to do
- Gift shop
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Extend-a-Suites - Extended Stay, I-40 Amarillo West
3.5
Poor
1593 verified ratings
Wonderful
253
Very good
122
Good
192
Okay
110
Fair
175
Mediocre
127
Poor
614
Summary of reviews
Guests say
Guests overwhelmingly reported issues with cleanliness, describing rooms as dirty and poorly maintained. Service was also criticized, with many guests experiencing long wait times and rude staff. Despite some positive comments about room size and value, the overall sentiment is negative, with many guests advising others to avoid this hotel.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
3.6 out of 10
1273 reviews
3.1 out of 10
63 reviews
2.6 out of 10
4 reviews
6.8 out of 10
1 review
3.8 out of 10
2 reviews
All reviews
Cons (-) Hotel was overbooked and couldn't check in until 9:30 pm.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in August, and the high season is in November.
Are the beds comfortable at Extend-a-Suites?
Guests have reported great beds and comfortable rooms.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at Extend-a-Suites?
Guests have mentioned that the hotel provides a good breakfast and clean rooms.
Is the hotel clean and well-maintained?
While some guests have reported cleanliness issues, others have found the rooms to be super clean and comfortable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended checking the room thoroughly before settling in, as there were reports of cleanliness issues, malfunctioning amenities, and maintenance issues in some rooms.
Verify Amenities
It's advisable to confirm the availability and functionality of amenities such as the pool, gym, and breakfast, as some guests reported discrepancies between the listed amenities and the actual offerings.
Be Mindful of Security
Several guests mentioned concerns about security, including unlocked doors, questionable neighborhood safety, and unauthorized individuals on the premises. It's recommended to prioritize personal safety and secure accommodations.
Check-In Awareness
Guests highlighted instances of delayed or unresponsive check-in procedures, emphasizing the importance of confirming the hotel's responsiveness and availability during check-in, especially for late arrivals.
Pet-Friendly Environment
If traveling with pets, it's worth noting that the hotel is pet-friendly, as mentioned by some guests who appreciated this aspect of their stay.
Nearby Attractions
The hotel's proximity to various attractions, including museums and botanical gardens, provides opportunities for leisure activities and exploration, adding value to the overall guest experience.
Accessibility Consideration
The hotel's increased accessibility and designated smoking areas cater to the diverse needs of guests, ensuring a more inclusive and accommodating environment.
Service Quality
While some guests praised the friendly staff, others expressed dissatisfaction with the level of service. It's advisable to manage expectations regarding service quality based on varied guest experiences.
Seasonal Considerations
Considering the high and low seasons in November and August, respectively, may impact the overall experience, including crowd levels and pricing, for potential guests planning a visit.
Cancellation Policy Awareness
Given the varying cancellation and prepayment policies, guests should review the specific terms related to their room type and provider to avoid any inconvenience.
Location
3411 I-40 West, Amarillo, TX 79109
What's nearby
- Jack Sisemore Traveland RV Museum1.7 mi
- St. Mary's Cathedral1.8 mi
- Amarillo Museum of Art1.8 mi
- Helium Monument2.1 mi
- Don Harrington Discovery Center and Space Theater2.2 mi
- Amarillo Botanical Gardens2.2 mi
- Chase Tower Amarillo2.4 mi
- Baptist St. Anthony's Health Care System2.5 mi
- Amarillo Historical Museum2.5 mi
- Northwest Texas Hospitals2.6 mi
- Globe-News Center2.8 mi
- Westgate Mall2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extend-a-Suites - Extended Stay, I-40 Amarillo West
Low season | July |
|---|---|
High season | January |
Average price (weeknight) | $68 |
Average price (weekend night) | $68 |
When to book a room at Extend-a-Suites - Extended Stay, I-40 Amarillo West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extend-a-Suites - Extended Stay, I-40 Amarillo West
FAQs when booking at Extend-a-Suites - Extended Stay, I-40 Amarillo West
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See most recommended stays in AmarilloGood to know
Value for money | 5.2 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Amarillo |
Distance to airport | 9.8 mi |
Everything you need to know for your stay in Amarillo
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