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The friendliness and helpfulness of the hotel staff
The staff were extremely helpful in solving a problem with the room that we had originally booked.
Location ...easy walk to station and train ride to amsterdam. New addition very contemporary, spacious and luxurious. Breakfast was exceptional. The only complaint was the lack of electrical outlet in bathroom.
Excellent choices for breakfast The wallpaper in the room! Terracotta _ very overpowering
Good location and facilities, wonderful breakfast and spacious room Lack of tea and coffee making facilities in room
Good hotel , good surroundings and conveniently situated.
The staff was very helpful, especially Dave the restaurant and beverage manager. He spoke very good english and made our stay there very enjoyable. The restaurant servers were also excellent and spent time to get to know us. It was a wonderful experience and wish we could have stayed longer.
The Reception staff were all friendly and helpful. The room and bathroom were comfortable. We only spent two nights and there was nothing that we did not like.
Very silent. Good service. Top class in its class
The front office staff were most helpful including supplying a map and directions.First class!!
the fact that the hotel is very new/functional and quiet. Staff was very friendly.
The breakfast outside was spectacular
Very comfortable room. Wi-fi is not for free.
Staff where friendly and excellent. Internet access was fast and a reasonable charge. Rooms although next to railway line are well sound insulated. Breakfast very expensive. Room could have been cleaner with old sweet wrapper in wardrobe clearly on view.
great staff spoke good english,comfy bed,clean good sized bathroom,wonderful breakfast,very close to train station and 5 min. away from downtown lovely Amersfoort.We had dinner there which was pretty good and there is also a decent bar area. No complaints
Good location, near central station and 5 mins walk to the centre
It was quiet & I liked your green policy The room was too cold; there were no instructions as to how to change the airco to more warm air. I would have appreciated knowing that I could check out up to 5pm on Sunday: I accidentally found this out
Exactly what I wanted for a short overnight stay. I arrived at midnight and was checked in promptly (note - the car park isn't immediately obvious at first sight - you have to drive up on to what looks like a pedestrian zone). Very comfortable bed, quiet room despite being next to the lift. And it was astonishing value for money (only paid about 70 euros plus the car park). I didn't try the breakfast as had to leave in the morning. Nothing.
Staff so helpful,beautiful room.
Cleanliness, free internet use, size of the room, pretty view. Location was a little far from city centre.
nice lounge and fantastic breakfast, very good price for value no airco in room
Wonderful stay. We only spent there one night, but the room was very spacious and clean; beds (twin bed room) - very comfortable. A special word is worth saying about the rich and manyfold breakfast served in a very stylish room. We arrived late in the evening and could not find a way to close the window 100% - there was about half cm of "ventillation". Therefore in the room it was rather fresh, but the blamkets wer warm so ok.
The staff was obliging. Everything was functioning in a logic way. Free Internet.
Greate atmosphere, large and nice room (triple room), well located, large grass garden at the back
the architecture of the hall/restaurant restaurant closed on a sunday at 9.15 pm
The country side, the customer service of your staff members. No
The food was excellent and the service was good. For a 4 star hotel I thought the standard room was kind of very very very standard. No mini bar, an old big tv instead of flatscreen, no free wifi, plastic throw away glasses (2) absolutely no extra's.
Very good service and nice people not in town center
Service and location The room was supposed to have a view of the Hof but this could only be obtained by laying on the floor and looking through one of 3 tiny windows at floor level. Also the toilet was outside the room in the landing.
Old building with its own history, good atmosphere. Helpful service by the stuff. Very comfortable bed. Maybe just one thing - that during the night I heard arriving of the other guests, but it is not an important problem for me.
Great location - right in the middle of one of the Netherland's most picturesque towns. Lovely bathroom No,but it would have been good to have a bin in the room, other than the one in the bathroom.
Extremely friendly staff and a very good location in the center. Although hotel was at a busy square, there were no problems with noice. I booked a room with double beds, but got a very small single room.
Hotel was clean and staff excellent. breakfast was quite good. Hotel situated in good position
Wonderful position in the charming old town of Amersfoort. Walk to all the sights and restaurants. Unable to get into our room until 3.30pm but were given cool drinks in the pleasant back garden.
Good city centre location with easy parking (fee) nearby. Hotel has lots of character with nice little garden with excellent Dutch breakfast. No
The website could be clearer about the parking arrangements, eg which carpark to use. The carpark to use is the one of theatre Flint and then a few minutes walk.
A good location in the centre of Amersfoort and close to the shops. The staff and helpful and friendly and the room was very clean. The curtains are a bit thin and let in alot of light.
The staff were very friendly and the room i had was one of the most characterful i have ever had (the building was once a tobacco factory). the location was excellent being in the old part of town and was very quiet. the lack of a buffet breakfast, you are given a breakfast and that is it. a buffet breakfast would greatly enhance any stay at this hotel.
The service was good. The location is excellent, next to the city center. The space in the hotel room was "modest".
room was clean and staff friendly, quite comfortable steep stairs to room ok for weekend
Close to city center. Basic room facilities was missing in the room like; soap and big body towel.
The breakfast was very good : original and wide choice Normally i always have very good experiences with Booking.com. this hotel does not belong in the list : a had a student room, cold floor (ony tiles), no blankets, shower space not clean, list of drinks but no drinks,and so on. worthless
good, clean rooms. Nice bathroom was a plus Couldn't pay with american express
bathroom was big, nice little balcony, good breakfast buffet, and I liked the way the TV sound was piped into the bathroom
Luxurious accomodations at a great price.
The kindness of the staff, the opportunity to relax with the wellness center and the nice location.
Comfortable bed, large room, nice swimming pool, sauna and Turkish bath. Very good service. Breakfast could be better and is definitely not worth his price, a small effort could arrange this.
nice area and all rooms had balcony The train track is very close by and sitting on the balcony I felt the trains passinb by
courtesy of staff, good breakfast, location of hotel mattress was too soft, no good for any back...
The location The furniture is a bit old fashioned in the room
Close to the golf course Breakfast in weekend in a very basic environment ,not in line with 4 star hotel
Comfortable and friendly hotel within close proximity to many Dutch tourist sites. No serious negatives. Shower had a tendency to fluctuate between hot and cold, presumably a problem with Grohe thermostatic shower.
Breakfast was excellent.
room had bad maintenance and rate of equipment is much below 3 stars
The staff was very friendly. The room wasn't clean at all.
Friendly and helpful staff The overall ambience of the hotel was cheap- rooms with plastic cups etc
Price, location, double bed, seperate bedroom door I could not place my suitcase on a stand. There was a problem with the drains that caused a bad localised smell.
Perfect location at the A1, but still very quiet. In the centre of the Netherlands close to Amsterdam, Utrecht and Amersfoort and with perfect highways in all directions. Good wifi connection. Pleasant restaurant with terrace. Good breakfast buffet. Will defenitely book this hotel again!
Ease of check-in, location was near highway, very clean, free and fast wireless.
the Location was the bet the atmosphere in the hotel, more lick budget hotel
great staff; comfy bed not keen on location - a little out of the way
Good value for money - breakfast ok - good room - easy to find - open reception at night none
Room space, wonderful breakfast, quiet place No
The hotel was fantastic and made our stay very enjoyable. One of the receptionists went out of his way to give us local information and even checked some details for us on the internet. The breakfast was absolutely delicious, whether it was the hot food or the cold, the selection was second to none. The views from our room were lovely as well, very relaxing. The only problem we encountered was that when we arrived at the hotel it was dark and very wet. We struggled to find the hotel entrance and because all the rooms have balconies we thought that it was an apartment block not a hotel. So perhaps some clearer signage would be good?
It is very quiet and the rooms are very large. The breakfast buffet is very good. No toilet brush. No ash trays on the balcony. The internet is very expensive.
We are frequent visitors to Holland and this was one of the nicest hotels we have stayed at. No complaints whatsoever.
everything, including a great variety offered for breakfast!
The friendliness and good service off all staff and the quality of restaurant meals
big rooms and very large beds!!!!! sportarea is missing
elegant,spacious clean room . too close to the road for the luxury room. The restaurant staff not organized and slow, we never been in a Van der Valk before with so poor staff for the restaurant.(exception the reception, helpfull)
Room quite large. Both tube and shower in the room. Limited TV channes choice. View from window (terrace with other rooms ...)
Room was spacious and clean
As expected the room was small but still very nice. The management went above and beyond, helping us find the parking, making resturant recommendations and generally being helpful. The room as small as expected and the elevator was small and slow but you have to expect these things in older buildings in Europe.
Restaurant, Friendliness of staff
Very kind stuffs and good restaurant. It's totaly high quality. I want to stay this hotel again. inconvenient to the city. About 20 Euro by Taxi to Amersfoort sta. If you don't go to the city, no problem.
I found the receptionist to be very helpful with local information.
Staff were very helpfull
A fairly ordinary experience - good that the carparking was free. Nice quiet location. The hotel is quite dark and provides only basic comfort. We had dinner in their fine dining restaurant which was very ordinary.
Parking area No kettle in room and very expensive food .Only one restaurant with very limited menu.Charges you would expect in a five star not a three star hotel.
Hospitality, reception service
Exellent value for money!!!!!!!!!
The dinner, which were included in the price, was superb!
The hotel was charming
The staff were very helpful and freindly We did not like the twin beds and the fact that we could not make a cup of coffee in the comfort of our room due to us not having a coffee maker in the room
Very quiet location next to a forest, very good standard and wonderful price on Sundays.
Buffet breakfast. Free partking & WiFi. Ideally suited for business travellers. I guess the quality of the cooked meat products for breakfast could be improved.
breakfast, position bathroom could be better
The staff was very helpful and nice. We enjoyed the pool. The breakfast was really really good. The bed in our room was uncomfortable, and there was no play ground for kids.
nice sorroundings, quietly located in the old park,
Nice surroundings and everything very neat and clean. Beds were very soft and terrible on our backs. Time they looked into the possibility of orthopedic matresses or at least the option of firmer matresses at clients request.
Everything, especially the restaurant. The retaurant staff were all very nice to us.
service fine and kind
peaceful loctaion. Breakfast being included was a nice bonus
Great location- right on the square. Friendly staff
Clean and comfortable, friendly and helpfull staff.Good location apart from noise problem related to ground floor bar. Problem with noise from rowdy crowds in front of bar / hotel - would only use this hotel again if able to be accomodated in room at rear.
Soundproofed rooms I think, was pretty quiet. Overlooked a fab square with really fantastic restaurants and lovely shopping street nearby. In the centre of the historical city of Amersfoort no help to bring bag up stairs!
A simple and clean hotel with nice staff, located in the historical centre of Amersfoort.
I arrived late, 22:30 and the kitchen was closed as expected, but they offered to have the cook make something for me and they made an excellent sandwich. My internet connection did not work.
Friendly and helpful. Nice breakfast.
price/quality was very good
In the evening at the bar, no hot drinks and no cocktails where available.
During the stay at the Hotel we was so delighted with nice relaxing atmosphere in hotel. Hotel is very nice, staff is good and breakfast is also good. For realxing I recomended swimingpool - not big but very nice, also steam bath and sauna.
A nice quiet place
It's quiet and reception is very friendly and helpfull and parking is also good. I was last weekend with my wife and it would be nice if you can have breakfast with the two at a table but there are no tables for 2.
Nice breakfast, easy access to the Forum expo hall nearby, stylish room furniture
excellent breakfast room was smaller than expected