Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Terrific location."10.0 "
Good access to the airport , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.0 "Great parking , according to 90%." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 9.7 "97% werehappy with the shuttle service ." -
8.8 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
6.2 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." 5.0 "Only 50% thought theshower was ok ." 5.0 "Only 50% said therooms were modern ." -
5.0 "Internet is average."
Overall Rating
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9.6 "Terrific location."
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.5 "Good value."10.0 "100% were
happy with the price of the breakfast ." -
6.0 "Rooms are ok."6.8 "
Beds were acceptable for 68%."
Overall Rating
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9.5 "Terrific location."
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.1 "Excellent breakfast."
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6.0 "Rooms are ok."
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5.7 "Pool is mediocre."
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5.6 "Average comfort."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
6.6 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." -
6.5 "Average cleanliness."6.9 "Only 69% said
rooms were clean enough ."
Overall Rating
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9.1 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Breakfast is good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
Convenient location. Clean room. Pretty good wifi which is not the usual for Alaska . Bed was comfortable. Very thin walls. Drapes wouldn't close all the way because the a/c was in the way so light was pouring in all night. Had to sleep with a pillow over my head.
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7.4review from
It was nicely decorated as updated and very clean. The heater/ac unit I my room ran constantly wich was ok kind of sounded like a fan but it would squeak/ chirp every so often and I had to turn music on to drowned it out. And I should just travel with my own pillows but I really hate hotel pillows that are so fluffy and soft. But it's a nice hotel and I'd stay there again.
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10.0review from
Location is great. Centrally located, but fairly quiet.
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5.4review from
Good central location for shopping and dining. Friendly staff. A decent breakfast included. Pool My five year old son found an empty vodka bottle under the bed. There was popcorn, bottle caps and other debris under the bed. My wife had to borrow a vacuum from staff to finish cleaning the room. Just as we were planning on using the pool, it was closed for cleaning at 3pm until sometime the next day so we had to use a pool at another Hilton property, an inconvenience since our room was just across from the pool but at least they did give us another option to swim.
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10.0review from
Everything was very clean. Sheets, duvet, bathroom, countertops. Staff was very friendly and helpful.
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10.0review from
Evening front desk manager, Meagan, was extremely helpful, courteous, and professional. Not many out there can remember a clients name. Will have to be back a couple of times over the next few months and will definitely stay here. Need to add something to breakfast bar to make it stand out. The same as everyone else's. Ran out of both regular and robust coffee at the same time and neither replaced for over ten minutes. Not good when it is sub-freezing weather.
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8.0review from
breakfast i lost internet twice but it could be the provider
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7.3review from
very good service from the staff, shuttle service excellent, breakfasts good. no
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6.7review from
The chocolate chip biscuits at the front desk were an indication of the warmth of the staff at the hotel. The free breakfasts were pleasant and there were plenty of inexpensive restaurants near by. The hotel is a little out of the way for those who aren't working mid-town. It is neither near the vibrant downtown nor the airport where there are some interesting walks. The shuttle to the airport is helpful and I believe the shuttle takes guests to some other places too but alas not to the golf course!
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6.3review from
staff is very good, services is the best, good room, all the facilities is up to standered. nothing.
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10.0review from
Location is great. Centrally located, but fairly quiet.
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10.0review from
Everything was very clean. Sheets, duvet, bathroom, countertops. Staff was very friendly and helpful.
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10.0review from
Evening front desk manager, Meagan, was extremely helpful, courteous, and professional. Not many out there can remember a clients name. Will have to be back a couple of times over the next few months and will definitely stay here. Need to add something to breakfast bar to make it stand out. The same as everyone else's. Ran out of both regular and robust coffee at the same time and neither replaced for over ten minutes. Not good when it is sub-freezing weather.
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8.0review from
breakfast i lost internet twice but it could be the provider
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6.8review from
Convenient location. Clean room. Pretty good wifi which is not the usual for Alaska . Bed was comfortable. Very thin walls. Drapes wouldn't close all the way because the a/c was in the way so light was pouring in all night. Had to sleep with a pillow over my head.
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7.4review from
It was nicely decorated as updated and very clean. The heater/ac unit I my room ran constantly wich was ok kind of sounded like a fan but it would squeak/ chirp every so often and I had to turn music on to drowned it out. And I should just travel with my own pillows but I really hate hotel pillows that are so fluffy and soft. But it's a nice hotel and I'd stay there again.
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7.3review from
very good service from the staff, shuttle service excellent, breakfasts good. no
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6.7review from
The chocolate chip biscuits at the front desk were an indication of the warmth of the staff at the hotel. The free breakfasts were pleasant and there were plenty of inexpensive restaurants near by. The hotel is a little out of the way for those who aren't working mid-town. It is neither near the vibrant downtown nor the airport where there are some interesting walks. The shuttle to the airport is helpful and I believe the shuttle takes guests to some other places too but alas not to the golf course!
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5.4review from
Good central location for shopping and dining. Friendly staff. A decent breakfast included. Pool My five year old son found an empty vodka bottle under the bed. There was popcorn, bottle caps and other debris under the bed. My wife had to borrow a vacuum from staff to finish cleaning the room. Just as we were planning on using the pool, it was closed for cleaning at 3pm until sometime the next day so we had to use a pool at another Hilton property, an inconvenience since our room was just across from the pool but at least they did give us another option to swim.
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6.3review from
staff is very good, services is the best, good room, all the facilities is up to standered. nothing.
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