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Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flight was as per usual. Not comfortable, but efficient. The crew was very nice, and we all made it.

Just not a big fan of the lack of room

Got us safely to Anchorage. Great landing in less than ideal conditions.

Plane was late to the gate out of maintenance hanger. Then some issue with the bags. We listened to them throw bags around in the hold for 45 mins.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Excellent service and great landing.

I was able to get on an earlier flight once I got to the airport which I really appreciated. Crew was very nice and helpful. Pilot was able to get us there 30 minutes ahead of schedule!

Since I bumped up my flight I had to have a middle seat. Not the airline's fault but definitely my least favorite spot. Aisles were too narrow.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again

The crew was so friendly and they really seemed to enjoy their job. There was a screaming child and a flight attend did a great job at helping her calm down with some cool looking wings. Even though I didn't rent them, I liked how entertainment tables were avaible. Again I had plenty of space in my seat so I was comfortable the whole time, non of my limbs feel asleep! Best part is we got to ANC almost a half hour early! Two thumbs up!!

I really enjoyed this flight the crew was wonderful, but I wish I would of been offered something to drinks second time. The tea was just so good!!

You need a not applicable option, as I did not partake in the food or entertainment. Flight arrived early!

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The fast flight and the movies

It was hot!

The crew was nicer. New plane.

I've never in all the years I've been flying have I been treated like I was way below the people who work there. I think I'll stick with Delta if I can help it.