Pick-up location | Anchorage |
---|---|
Car types | Compact SUV, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Passenger van, Pickup truck, Premium SUV, Standard SUV, Standard station wagon, Supplier choice |
Rental locations | 27 |
Airport locations | 15 |
Popular agencies | Turo, Avis, Hertz |
Intermediate | $56/day |
Full-size | $55/day |
Minivan | $56/day |
Full-size SUV | $57/day |
Passenger van | $80/day |
Pickup truck | $56/day |
Premium SUV | $80/day |
Compact SUV | $44/day |
Standard SUV | $50/day |
Intermediate SUV | $63/day |
Standard station wagon | $85/day |
Supplier choice | $92/day |
One location in Anchorage
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10.0 Wonderful
Mar 2021
Pros:
Easy6.0 Okay
Mar 2021
Pros:
Staff was really friendly. Car handled well in winter weather. Easy pick up and drop off.Cons:
My rental felt overpriced — $175 for 26 hours and only used $5 worth of gas. Staff didn’t explain cost or meaning of other add ons, felt a little pushy. But I also recognize that that is their job!10.0 Wonderful
Oct 2020
Pros:
Friendly staff, seamless experience from pick up to drop off.Cons:
Nothing comes to mind.9.2 Wonderful
Oct 2020
Cons:
When first got there couldn’t find the suv parked in wrong spot10.0 Wonderful
Oct 2020
Pros:
great staff7.2 Good
Oct 2020
Pros:
Easy drop offCons:
More pricing optionsOne location in Anchorage
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2.0 Poor
Oct 2022
10.0 Wonderful
May 2021
Pros:
Nice new truck, good service, decent rates! All good. Thanks Budget.8.0 Very good
May 2021
Pros:
Easiness of rental at the airportCons:
Cleanliness10.0 Wonderful
May 2021
Cons:
The staff was awesome10.0 Wonderful
May 2021
Pros:
Good variety of cars to choose from. No line at the counter. friendly staff6.0 Okay
May 2021
Pros:
Good staff. Pick-up and drop off great.Cons:
Car was dirty inside and out. Strong cigarette odor.4 locations in Anchorage
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2.0 Poor
Apr 2021
Cons:
They gave away our car. We got a deal through Kayak. I guess they did not want to honor the deal so they rented our car to someone else for twice the price. As a result I would never use Enterprise car rental or Kayak again!6.0 Okay
Jan 2021
Pros:
Several employees at counter carried in personal conversations using curse words (unprofessional). First car had a flat tire, second car did not have full tank of gas. Enterprise off airport where I was suppose to pick up car had already closed so got car at airport. Was never informed the rate would be 300 plus dollars more per month.Cons:
With regards to reservation, should have been j formed I could turn car in next day and pick up original car offsite which was substantially lower in cost.4.8 Mediocre
Sep 2020
Cons:
Enterprise switched the pickup location due to location construction but failed to notify me. I reserved a drop off location (anchorage airport) different than the pickup location but the lady at the pickup location then tried to charge me extra (over and above my reservation amount) to drop off at the airport which was shown on my reservation.. I ignored her "upcharge threats" and dropped off per my reservation details anyway. I will not rent from Enterprise in Anchorage again, it was not a pleasant experience8.0 Very good
Aug 2020
Pros:
The staff was extremely helpful and friendly.Cons:
The standard SUV seems to be a misnomer. It was more like a compact suv or small wagon. It did not have enough room for us.3.6 Poor
Aug 2020
Pros:
Drop off was easy, staff working that day was professional.Cons:
Pick up staff was uninterested in every part of transaction. Original rental vehicle offered was unacceptable, only option they would offer is an up-sale to the next size (more money for enterprise). That vehicle interior was dirty which I could not believe in our current COVID environment however that was the only thing available. Staff could care less as long as I drove away and they could move on to next customer.10.0 Wonderful
Aug 2020
Pros:
Everything was smooth and fast.2 locations in Anchorage
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8.0 Very good
May 2021
Pros:
Easy pick up and return.Cons:
Avis cars had decals in back window identifying them as rental. In Anchorage, police target rental cars for tickets knowing that most are out of state and can not afford the time or money to return to contest the alleged violation. Easy money and they set up traps. I was given a ticket for running a stop light. Police had spotter (they said) but I was stopped several blocks down the road. Heavy traffic, stop and go, etc... On returning the rental, I talked to two other renters who also got tickets. Easy money for the city. I also saw a drug deal in a hotel parking lot. No police around. Guess they were looking for traffic 'violators' in rental cars. First and last visit to Alaska and these are the two most memorable moments.8.0 Very good
May 2021
Pros:
Friendly staff. Dropoff was easy.10.0 Wonderful
May 2021
Pros:
Pick up and drop off were both quick and easy... vehicle was nice and very comfortableCons:
Vehicle smelled as if it had previously been smoked in4.0 Mediocre
May 2021
Cons:
Car had 2 window breaks, dents, didn't use AVIS App8.0 Very good
May 2021
Pros:
The staff was very kind and professional.Cons:
Supply and demand would dictate lower prices.10.0 Wonderful
May 2021
Cons:
Nothing, got a great functional car for cheap!!2 locations in Anchorage
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6.0 Okay
May 2021
Cons:
A lot of hidden fee8.0 Very good
May 2021
Cons:
Could’ve been made clearer that the location isn’t at the airport. This was kind of a pain to deal with. It’s about a 10 mins drive outside the airport.4.0 Mediocre
Mar 2021
Pros:
They fulfilled the shuttle ride to the airport.Cons:
Our car smelled horrific. We could barely stand to be in it.2.0 Poor
Feb 2021
Pros:
Dropping the car off the person checking the car in was very polite.Cons:
When checking the car out the guy at the desk was extremely rude. He also said that the insurance you purchase through Kayak does not cover the car. I had to call and add insurance through my personal company before I could leave. I would also recommend putting winter tires on the vehicle when it’s being rented in Alaska during the winter.10.0 Wonderful
Dec 2020
Pros:
Easy out and return6.0 Okay
Oct 2020
Pros:
Price was good and near by for pick upCons:
Not having to wait around for about 15 minutes for someone to be able to get the rental process rolling.2 locations in Anchorage
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4.0 Mediocre
May 2021
Pros:
Drop off was easy. Pick up was somewhat easy. Location is great for ease of access.Cons:
$600 for three days is ridiculous for a car that wasn’t even clean inside or outside and smelled like smoke.10.0 Wonderful
May 2021
Pros:
Staff was greatCons:
All was good10.0 Wonderful
Nov 2020
Pros:
Friendly helpful staff3.2 Poor
Oct 2020
Pros:
The price would have been reasonable. The convenience of another rental company being right next store with better policies. The ease of penalty free cancelation.Cons:
Be more like the rest of the world and not require a copy of my insurance when its in my car 200 miles away. I had endured this once before. I got in and was ready to go only to learn I couldn't rent the car because you needed a copy of my insurance. A first in all my years of renting cars. I couldnt recall which company that was at the time of this reservation so to avoid that issue happening again. After making my reservation. I called to make sure. And was told nope. As long as your using a major credit card, which is consistent with the rest of the world, you should be fine. So, I show up only to have that contradicted. And Im told oh everyone here knows that. Well ..... apparently everyone does not. And I took my business down a few counters where they don't require that. I was also told yah if your a resident we need proof but if non resident. We don't. What? The seems backwards but hey.I have a credit card with coverage. And two auto polices that cover rentals. But other than a company offering me coverage for a fee. Ive never had to provide proof. All over the country. Last time I had to get picked up and driven across town and dig my vehicle out to get my card. And come back etc. Huge delays to my arrival plans. Ridiculous and unacceptable. You guys need to get on the same page. And get WiFi so people can use there phone or laptop to access emails to retrieve a copy if they can successfully get one emailed to them after hours.9.6 Wonderful
Jul 2020
Pros:
Great value for money. No "hidden fees".Cons:
Their phone-based customer service. It takes hours, literally, for them to pick the phone at the airport location. If you select any other option, it takes you to a Thrifty's call center in the Philippines, where they cannot access your reservation (because the Anchorage airport location is a Thrifty's franchisee location).7.2 Good
Jun 2020
Pros:
The car and priceCons:
Staff member was horrible. He was very rude and was extremely unhelpful.3 locations in Anchorage
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8.0 Very good
Apr 2021
Pros:
Quick pick up. Easy dropCons:
Cheaper for time of year2.0 Poor
Mar 2021
Pros:
Cost was too high. I didn't get the car I wanted because of the reservation mix-up on Kayak. My card was charged over $800.00 for an estimated cost of just over $400.00.Cons:
Are you kidding me? How could it have been worse?10.0 Wonderful
Mar 2021
Pros:
The person helping me was lovely and the process quick and easy. I love the ease of renting in Anchorage.Cons:
The prices are so high. I’m not sure Anchorage is different than any other cities in that regard but the cost of rental cars is ridiculous.10.0 Wonderful
Oct 2020
Cons:
They made everything fast and easy10.0 Wonderful
Sep 2020
Pros:
Quick service and friendly staffCons:
Everything was perfect5.6 Fair
Sep 2020
Cons:
I paid for an suv in advance and the gave me a car. I was not happy. When I pay for an suv I expect to get an suv.One location in Anchorage
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7.6 Good
Oct 2020
Cons:
Having the ability to choose a specific make and model on line.7.6 Good
Sep 2020
Pros:
Staff was understanding and helpful. We had some issues with the car in the first 4 days and came by ANC with it on 9/10. None serious enough to exchange the car, but we did receive a fair adjustment on our final invoice...Cons:
Car could've been cleaner,,,2.0 Poor
Sep 2022
7.9 Good
Jul 2021
10.0 Wonderful
Jun 2021
Pros:
Easy pick up and Drop Off. Great service.Cons:
Everything was perfect,10.0 Wonderful
Jun 2021
Pros:
Easy to rent. Good customer serviceCons:
Nothing2 locations in Anchorage
2 locations in Anchorage
One location in Anchorage
One location in Anchorage
One location in Anchorage
Locations in Anchorage
3609 Spenard Rd
907-562-8078
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One location in Anchorage
Locations in Anchorage
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One location in Anchorage
Locations in Anchorage
5000 W International Airport Rd
+1 907 290 0173
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One location in Anchorage
Locations in Anchorage
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One location in Anchorage
Locations in Anchorage
5000 W Intl Airport Rd, Anchorage, , USA Alaska
+1 914 368 0091
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