Anchorage Car Rentals

Noon
Noon
Compare vs. KAYAK all | none

Anchorage car rental reviews and directory

Avis
Car rental reviews:
Good (8.0, 159 reviews)
Car rental locations in Anchorage:
2 locations
Avis
Locations in Anchorage
441 B Street
+1 907 277 4567
5000 West Intl Airport Road
+1 907 249 8260
  • 7.9
  • 8.3
  • 8.2
  • 7.7
  • 7.7
Recent reviews
10.0 Excellent
Feb 16 2016
Great service
Pros: The gentleman at the desk was awaiting my arrival and was extremely efficient and the drop off was also extremely efficient and convenient
10.0 Excellent
May 24 2016
Great Service
Pros: The attendant we dealt with when returning the vehicle was superb. He was the utmost professional and friendly, and really made the whole process very great!
2.0 Poor
Jun 4 2016
Cons: I did not pick the car cause company AVIS as the only one on airport ask me to pay with credit card, but I had only debit card with me. So I canceled this reservation and chose other car rental company.
10.0 Excellent
Jun 16 2016
Pros: The entire process was very smooth and efficient. I was very pleased and will consider using your service again.
Cons: Nothing!
7.6 Good
Jan 25 2017
Pros: Vehicle met our needs
Cons: Vehicles did not have snow tires at this location, despite significant snowfall in the area (This is Alaska). A front-wheel drive Ford Fiesta with All-Season tires has very little traction in winter conditions. The cost for rental was rather expensive and upgrades to an all-wheel drive vehicle were also expensive
2.0 Poor
Feb 3 2017
Pros: Nothing. Had to rent from someone else.
Cons: Their policies
10.0 Excellent
Mar 2 2017
Winter tires in Alaska
Pros: Fast service and easy acess at the airport.
Cons: The only issue we had was the fact that the car, a Mazda 3, had regular tires, and driving on icy roads (temps varied from 1 degree to 35 degrees during the week we were in Anchorage) is challenging without winter or studded tires. It was a challenge, but I grew up in the Dakotas and lived in AK for 7 years (SoCal for the past 19).
10.0 Excellent
May 18 2017
Nice car, great service, and very affordable at the same time
Pros: I rented a medium sedan for the day, and couldn't have been more pleased. Quick check-in, friendly counter agent, and a short walk to the car. Nice, clean vehicle, and return was one of the easiest I've had. Will rent from Avis again!
10.0 Excellent
May 19 2017
Pros: Good vehicle and safe
10.0 Excellent
Jun 2 2017
Helpful agents
Pros: The reservation agent at the counter helped us get the lowest rate possible and was very courteous.
Cons: I felt like no one understood what the third party insurance was, so it was pretty discouraging to hear that they weren't knowledgeable about it even though they said Avis owned the company.
Budget
Car rental reviews:
Good (7.3, 63 reviews)
Car rental locations in Anchorage:
2 locations
Budget
Locations in Anchorage
5000 West Int'l Airport Road
+1 907 243 0150
821 East 5th Avenue
+1 907 243 0150
  • 7.1
  • 7.6
  • 7.5
  • 7.4
  • 7.1
Recent reviews
6.0 Okay
Jan 17 2017
Cons: I rented a car in winter conditions, and there was not even studs on the tires. It was unsafe conditions for that kind of car.
10.0 Excellent
Apr 28 2017
Pros: Easy no hassle pick up and drop off The staff is always so great
10.0 Excellent
Oct 20 2015
Really fast and no pressure with the upsales
Pros: Really fast and no pressure with the upsales
10.0 Excellent
Dec 26 2015
Drove well on ice with only all season tires.
Pros: Quick checkout and in. No waiting, and it was dirt cheap.
5.6 Okay
Jul 2 2016
Pros: they upgraded the car, which was good because it was very expensive compared to other sites
Cons: the car was filthy, not sure when it was cleaned last and there were multiple dents and scratches on the vehicle and it took forever to get someone to go over the car with me so I could leave and not worry about being charged for damage someone else did
10.0 Excellent
Jul 7 2016
Pros: Fuel economy.
9.2 Excellent
Jul 9 2016
Pros: Very quick and easy pickup and drop off. Car was clean and comfortable.
4.8 Okay
Jul 19 2016
Lady at counter charged a heck of a lot more than
Pros: She said my Expedition rental was about $1000 more. We argued a lot. I'm never renting from Budget again.
8.0 Good
Jul 20 2016
The parking structure was confusing
Cons: Also the exit ramp was hard to navigate. Clear that other cars have had problems with it, too.
3.6 Mediocre
Jul 25 2016
Bait and switch
Cons: We ordered and paid for a mid-size car, told we would get a either a Chrysler 200 or a Ford Fusion. Instead, we were given a Nissan Sentra. When we questioned it, we were told this was a mid-size car. The car did not even have a USB port - was very basic and not worth the higher price we paid to get a larger and more comfortable car. It definitely smelled of cigarette smoke when we first picked it up. By the end of our trip we had either aired it out sufficiently or we just didn't notice the odor anymore.
Enterprise
Car rental reviews:
Excellent (8.6, 43 reviews)
Car rental locations in Anchorage:
4 locations
Enterprise
Locations in Anchorage
4707 Spenard Rd
+1 907 248 4488
4940 W Intl Airport Rd
+1 907 248 5526
510 E International Arpt Rd
+1 907 563 5050
906 E 5th Ave
+1 907 277 1600
  • 8.5
  • 8.8
  • 8.8
  • 8.4
  • 8.6
Recent reviews
10.0 Excellent
Apr 13 2017
Jeep 4 Wheel Drive
Pros: Very good customer service in Anchorage, Alaska. In and out of office very quickly. Excellent condition car that drove smoothly
2.0 Poor
Sep 19 2016
Enterprise has been stellar to me to this point...
Pros: That I SEEMED to be able to get a good rental of a good vehicle for a good price from ANC...
Cons: The nasty surprise occurred when the nice Enterprise agent at ANC told me that my vehicle was not available at ANC as I understood. It was at an off-airport location that would've required a VERY long walk or a taxi ride. And then to return the vehicle to ANC would've required an extra $50. charge to drive the car back to its off-airport location. That was totally untenable for me, so I cancelled the reservation and made a very reasonable substitution down the way with National... Thanks Dr. Sam Williams
3.2 Mediocre
Jan 5 2017
Stinky and not at airport
Pros: I liked the size of the Ford Excursion
Cons: The odor Rental location off site from airport in Alaska Wanted a Chevrolet Suburban as advertised Fee to drop off at airport do to no transportation from off site location
8.4 Excellent
May 30 2017
Cons: We weren't told at reservation or at pick-up that they would be closed for our drop-off.
10.0 Excellent
Jun 14 2017
Excellent Customer Service
Pros: Thank you so very much to the kind staff at this Anchorage location. Loved that they called me a day prior to make sure I was aware they are not located on the airport property and that a cab ride would be necessary. Quick and easy process to jump in the cab and drive down the street a few miles. Cab ride - $13.00, savings over Enterprise in the airport $150.00. Everyone at the office was courteous and professional. Even called me the day after the return to let me know everything went well with our after-hours return! I wish more companies offered this level of customer service!!!
10.0 Excellent
Dec 30 2015
Pros: excellent staff, very professional and accomadating
10.0 Excellent
Oct 7 2016
Great customer service and a great car
Pros: Clean car and great customer service. Highly recommended
Cons: N/A
10.0 Excellent
Oct 25 2015
Enterprise has great rates & will accept debit ca
Pros: Its great that they will accept major debit cards in lieu of a credit card and don;t make it complicated by putting a hold on your funds.
10.0 Excellent
Oct 27 2015
Pros: Enterprise staff - I dealt with three of them and they were friendly, helpful and efficient.
10.0 Excellent
Oct 31 2015
Pros: Everything simple, quick employees, perfect
Alamo
Car rental reviews:
Good (7.8, 38 reviews)
Car rental locations in Anchorage:
1 location
Alamo
Locations in Anchorage
5000 W Intl Airport Rd
+1 907 243 3255
  • 7.6
  • 8.1
  • 8.1
  • 7.6
  • 7.7
Recent reviews
6.0 Okay
Aug 22 2016
Double charged
Pros: Nice car
Cons: They made me run back in so they could charge my card again...still haven't refunded the double charge. Almost missed my flight.
2.0 Poor
Oct 21 2015
Unsatisfied Customer
Pros: The car was ok
Cons: Customer service rep was unfriendly, didn't offer upgrade, charged for 2nd driver (I've never been charged extra for a 2nd driver from any other car rental company) which made the final bill much higher than expected.
10.0 Excellent
Nov 6 2015
Cons: As the car had. Push button starting. Took me a while to figure I had to have foot on break to start car... Maybe a paper on seat with few basic instructIons, tips...one page
2.0 Poor
Nov 9 2015
Front desk was closed when we arrived
Pros: Nothing
Cons: They closed right as we were walking up to the front desk and wouldn't give us our rental car
10.0 Excellent
Nov 20 2015
Pros: Very good off season rate.
10.0 Excellent
Dec 3 2015
Super easy, very affordable
Pros: The car was great (Chevy Sonic) and I had no issues. Great price, cheaper than a cab to downtown and back.
8.0 Good
Jan 3 2016
Great service, cars smelled like cigarette smoke.
Pros: The women at the counter was very helpful, nice and efficient. It took me no time to get through the paperwork. When the first two cars they gave me smelled like smoke, she apologized and got me a new car. No questions asked. The third car was great and I had no issues after that.
Cons: The first two cars reeked like cigarette smoke.
7.6 Good
Mar 26 2016
Pros: Vehicle ran great
Cons: Need an attendant to give us a ride to departures when returning vehicle on the early morning flights.
8.0 Good
May 9 2016
Cons: I reserved a full size car but none were available so they substituted a Nissan Rogue for it. A Nissan Rogue is not a full size car, but much smaller.
10.0 Excellent
May 28 2016
Cheapest rate
Pros: Hassle free
Cons: Nothing
Dollar
Car rental reviews:
Okay (6.0, 37 reviews)
Car rental locations in Anchorage:
2 locations
Dollar
Locations in Anchorage
3730 Spenard Rd
+1 907 248 5338
4940 West Intl Ap Rd
+1 907 248 5338
  • 5.8
  • 6.6
  • 6.6
  • 5.4
  • 5.6
Recent reviews
10.0 Excellent
Oct 29 2015
Always great service!
Pros: Getting the car was super easy and the customer assistant was very friendly. When I returned the car they greeted me quickly and I was done within a minute. I always pick them because they have the best price and their employees are great.
10.0 Excellent
Nov 14 2015
I would rent from Dollar
Pros: My overall rental experience from Dollar was great. Very easy too make rental arrangements and pick up was very easy.
Cons: N/A
8.4 Excellent
Nov 17 2015
Be aware of hidden fees!
Pros: The employee was helpful and did a good job getting me a car. There were many hidden fees and additional expenses; however he did his best to give discounts when possible.
Cons: The hidden fees and additional charges were a total surprise. The car on kayak was said to be $60 and the price when I got the car were over $200.00 in hidden fees and taxes.
6.0 Okay
Dec 30 2015
Wow
Cons: Can't be possible you charge for 2nd driver when only one person at a time can drive. Makes one not want to go anywhere.
2.0 Poor
Jul 10 2016
Didn't work for not US citizens
Pros: None. Cancelled.
Cons: The car provider - Dollar - asked for another insurance because I am a foreigner. Would habe been another $40,- for one day. I cancelled. Kajak, you better check your argeements with your providers. F...!!!
6.4 Good
Aug 13 2016
Cost was greater then advertised
Pros: The car was modern
Cons: The advertised price was much lower then the actual cost of the rental. Fees, taxes, and required addons
7.6 Good
Aug 21 2016
Pros: Car was clean and everything worked. Car was at market price for the dates, so price was neither good nor bad.
Cons: The line to pick-up car was extremely long. I showed up early and still had car well past reservation time. In such cases, where lines are extremely long, the car company should offer to extent the rental, even by the hour or two delay that was a result of the long lines due to too few employees servicing the desk.
8.8 Excellent
Aug 26 2016
Excellent
Pros: The car should have been cleaned. Something had dripped down the back driver's side window and a vacuum would have bee appreciated. I thought tge rate was expensive, but it was Alaska and everything seems expensive. That being said, there were no problems with the car. The counter person was great, very personable. I would rent from them again.
6.0 Okay
Sep 19 2016
Pros: the car itself was fine
Cons: I thought that customer service lacked. He was not helpful and some what sarcastic when I told him that I already signed up with insurance on line . He said well he didn't know and he wasn't there when I picked it out? Really ? I thought that he was rude, he barely gave me any eye contact and I think about the only time he said anything helpful he told me where to walk to get the car. Customer service is something that people either have or don't its not trained. He didn't have good customer service, I'd suggest having this employee be out in the floor working on the cars who don't need customer service .
2.0 Poor
Sep 20 2016
Cons: Fraud.
Thrifty
Car rental reviews:
Good (6.4, 14 reviews)
Car rental locations in Anchorage:
2 locations
Thrifty
Locations in Anchorage
3730 Spenard Rd
+1 907 276 2855
4940 West Intl Ap Rd
+1 907 276 2855
  • 5.7
  • 7.1
  • 6.4
  • 6.4
  • 6.1
Recent reviews
2.0 Poor
Oct 24 2016
Read the fine print. they hold $500 in your debit
Cons: Didn't have vehicles with studded tires for snow. Hello this is Alaska. They punish you for what others are doing to them. With all the modern technology the fact that some people are keeping their cars longer than they are supposed to should be a no-brainer have a GPS to find it. their excuse that people are abusing the rental privilege to me is incorrect. I paid for the insurance but didn't pay for the car I was not able to go on my trip and I will never rent from this company again.
4.8 Okay
Feb 8 2017
Disappointing
Pros: The service was nice.
Cons: The cars wipers didn't work and it was blizzarding outside. I had to fill the wiper fluid myself. They said there was a shuttle to the airport and there wasn't so I had to spend $20 each way on a taxi. The posted hours were wrong and they were closed when I dropped the car off.
5.2 Okay
Feb 21 2017
Snow tires?
Cons: In Alaska, it would make sense to have snow tires on the cars. We slid all over the roads which were covered in snow. No grip whatsoever. I felt like we were endangered in this vehicle.
10.0 Excellent
Mar 21 2017
Great service!
Pros: The Staff was knowledgeable and courteous.
6.8 Good
Sep 14 2016
Mediocre
Pros: Pickup/drop off was fast
Cons: I drove to Denali Park. It rained part of the way and the tires slipped a bit. I checked the tires later and found the front tires were close to bald. They said I could bring the car back "empty" and they would charge me for gas at a low price. Okay, sounds good. But I found out later they charge you for a full tank regardless of how much gas is left. Good thing I only had a quarter tank left.
4.4 Okay
Dec 6 2016
More info
Pros: Good service
Cons: They did not inform me of a 250 buck deposit while using a major credit card. A 2 day rental cost me with deposit 444 bucks. I could of went to enterprise and got 2 weeks for that much Insurance was outrageous
9.2 Excellent
Dec 21 2016
Dodge Caravan in an Anchorage Winter
Pros: It was big enough to hold everybody during a relative's visit. Sliding doors keep the activity area around the vehicle tight. Thrifty staff were great and had no problem renting the rig.
Cons: Traction control drags the vehicle into a right turn into the next lane. Tires were not very all weather-studs cost a lot more per day. Got stuck on plowed roads at intersections. Scary. Not enough tethers for child seats and with three child seats in the rig. very tight squeeze in there. Headlight switch kinda stank, drove around with lights out a lot. Bag this car.
3.6 Mediocre
Jan 5 2017
Lies, misleading information, and dangerous
Cons: When we got there, the van we reserved wasn't ready, but the counter guy said he could give us a different one with studs. Being from Alaska, I had assumed any rental car in the winter would have studs or at least snow tires, but no, their standard rates only cover summer tires. Apparently they want their customers to get in wrecks. Then he cut us a "deal" to "only" pay an additional $20 a day for the studs, an essential piece of safety equipment. Just after we left the airport, we noticed a tiny rock chip in the windshield, way up above the rearview mirror. To be on the safe side, we called in to tell them about it, and they said they'd note it down, no need to come back to change the previous damage form. When we returned it, they "noticed" it (probably because the note told them it was there- otherwise, who looks in the darkened part of the windshield above the mirror?), said they had no record of our call, and charged us for the damage. Basically, Thrifty is renting cars unsuitable for winter roads, upcharging customers for necessary equipment, and scamming them with damage charges. Stay away.
10.0 Excellent
Feb 1 2017
Pros: It was my first Rogue rental and I have to say that I absolutely loved it! I would definitely rent this type of car again! Thank you!
2.0 Poor
Feb 8 2017
The car they tried to rent me shouldnt have been a
Pros: Nothing, seedy people and place
Cons: The car was not mechanically safe. If it had to undergo an inspection it surely would have been taken off the road. Many problems - unsafe
Hertz
Car rental reviews:
Good (7.2, 7 reviews)
Car rental locations in Anchorage:
2 locations
Hertz
Locations in Anchorage
414 K.street
+1 907 562 4595
4940 West Int Airport Road
+1 907 243 4118
  • 6.9
  • 7.4
  • 8.0
  • 6.9
  • 6.9
Recent reviews
5.2 Okay
Aug 9 2016
Beware of your pickup & return time
Cons: When I booked a Van I said I was picking it up by 9:00 pm and returning it the following day by 9:00 pm. I actually picked it up at 5:57 pm shortly after my flight arrived in Anchorage. I returned it at 8:25 pm the following day. I was charged for 2 extra hours @ $73 per hour - Beware! - Live and learn!! Never again a rental from Hertz for not being forthright about time.
4.0 Mediocre
Jul 26 2016
This hertz is in downtown anchorage not the airpor
Pros: Jeep Cherokee was excellent vehicle for our visit
Cons: Had to take taxi to and from hertz location 5 miles from Ted Stevens airport extra 46 dollars in taxi fare. This hertz location does not work with hertz in the airport. Book rental car with rental car located in airport. That was our mistake and we paid for it
7.6 Good
Aug 5 2016
Easy process , price was good
Pros: Cheaper than airport rental , tax was available easy .. They call a cap for us . Easy process.
Cons: Expected toyo luv4 but got jeep compass . Car was not completely cleaned gas capacity was smallet than other car made worry og gas on my trip.
10.0 Excellent
Sep 10 2016
Pros: Great service
10.0 Excellent
Sep 13 2016
Great Hertz Rate Thru KAYAK!!
Pros: Kayak got me a great rate on a rental in Alaska for 11 days. It was a smooth and easy process, no hidden fees or hoops to jump through. Thanks!
3.6 Mediocre
Sep 20 2016
Cons: car was smaller than the ford focus reserved and smelled like a smoker had just gotten out of it. The smoke smell never went away.
10.0 Excellent
Nov 3 2016
Clean and Reliable
Pros: It was over all a great experience. Friendly and helpful staff. Car was clean and ready to hit the Alaskan Hwy!
Cons: Unfortunately, I had to fill my whipper fluid with in the first day of using the vehicle.
High Country
highcountry
Car rental locations in Anchorage:
1 location
High Country
Locations in Anchorage
3609 Spenard Rd
907-562-8078
National
national
Car rental locations in Anchorage:
1 location
National
Locations in Anchorage
5000 W Intl Airport Rd
+1 907 243 3255
New Frontier
newfrontier
Car rental locations in Anchorage:
1 location
New Frontier
Locations in Anchorage
HIGH CTRY CAR AND TRUCK
Sunnycars
sunnycars
Car rental locations in Anchorage:
1 location
Sunnycars
Locations in Anchorage
5000 West Int'l Road
361 travelers who rented a car in Anchorage gave the car agency they used an average rating of 7.6

Car Rental Locations in Anchorage

Anchorage