Anchorage Car Rentals

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Drop-off
Noon
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Anchorage car rental reviews and directory

Avis
Car rental reviews:
Good (7.1, 70 reviews)
Car rental locations in Anchorage:
2 locations
Avis
Locations in Anchorage
441 B Street
+1 907 277 4567
5000 West Intl Airport Road
+1 907 249 8260
  • 7.1
  • 7.5
  • 7.4
  • 6.9
  • 6.5
Recent reviews
10.0 Excellent
Feb 16 2016
Great service
Pros: The gentleman at the desk was awaiting my arrival and was extremely efficient and the drop off was also extremely efficient and convenient
10.0 Excellent
May 24 2016
Great Service
Pros: The attendant we dealt with when returning the vehicle was superb. He was the utmost professional and friendly, and really made the whole process very great!
2.0 Poor
Jun 4 2016
Cons: I did not pick the car cause company AVIS as the only one on airport ask me to pay with credit card, but I had only debit card with me. So I canceled this reservation and chose other car rental company.
10.0 Excellent
Jun 16 2016
Pros: The entire process was very smooth and efficient. I was very pleased and will consider using your service again.
Cons: Nothing!
10.0 Excellent
Dec 12 2015
Pros: Loved the Nissan Rouge we rented, it handled so well on the ice. Customer Service was great at the airport. No additional fee for me driving. Enjoyable experience!
10.0 Excellent
Jan 8 2016
Great experience
Pros: Everything went as planned. Will be a return customer.
6.4 Good
Feb 7 2016
Pros: easy pick up and drop off
Cons: for a new car it didn't have many "extra" options...such as lights...I thought all cars auto turned lights on...guess not! Many times I was driving without any lights!
10.0 Excellent
Feb 17 2016
Pros: Brand new car with only 18 miles total.
Cons: Squeaky windshield wipers.
2.0 Poor
Mar 9 2016
Will never use Kayak for car rental again
Cons: The $9 a day 'insurance' was for nothing, the staff member told us it was for nothing and would still need to purchase coverage. Avis only take credit cards, which is great if you have one. They don't accept debit cards. We ended up walking up to the Hertz counter who accept debit cards and we actually $50 cheaper over all.
6.8 Good
Mar 16 2016
Great Car for Anchorage
Pros: Upgraded for a reasonable price.
Cons: I had an audi car and added a GPS as an extra charge not knowing that it already has an external one. I called about it if they can take the charge off my contract but I couldn't return the device because I was out of the area after realizing it. When I returned the car, I wanted to speak to a manager but there wasn't anyone available so I left the exact message and telephone number but never got a call back :(
Enterprise
Car rental reviews:
Excellent (8.9, 21 reviews)
Car rental locations in Anchorage:
4 locations
Enterprise
Locations in Anchorage
4707 Spenard Rd
+1 907 248 4488
4940 W Intl Airport Rd
+1 907 248 5526
510 E International Arpt Rd
+1 907 563 5050
906 E 5th Ave
+1 907 277 1600
  • 9.0
  • 9.1
  • 9.0
  • 8.8
  • 8.6
Recent reviews
10.0 Excellent
Dec 30 2015
Pros: excellent staff, very professional and accomadating
10.0 Excellent
Oct 25 2015
Enterprise has great rates & will accept debit ca
Pros: Its great that they will accept major debit cards in lieu of a credit card and don;t make it complicated by putting a hold on your funds.
10.0 Excellent
Oct 27 2015
Pros: Enterprise staff - I dealt with three of them and they were friendly, helpful and efficient.
10.0 Excellent
Oct 31 2015
Pros: Everything simple, quick employees, perfect
10.0 Excellent
Nov 4 2015
Customer service was excellent
Pros: The customer service staff were very personable and made everything go smoothly during pickup and drop off.
9.6 Excellent
Nov 7 2015
Pros: Enterprise is consistently good in service and value, and I like that they will rent a car on a debit card if you have a round-trip flight itinerary.
Cons: They did not put an ice scraper in the car and I had to sit for a while to let windows defrost. In Alaska ice scrapers are generally standard equipment!
9.6 Excellent
Nov 23 2015
Pros: Enterprise employees are always professional and polite. I appreciate that, unlike most of the other rental companies, they don't pressure me about paying upfront for gas or accepting their insurance.
10.0 Excellent
Dec 15 2015
Great Service
Pros: The service I received was professional and the car assigned to me was very clean, sharp, and well taken care of.
10.0 Excellent
Dec 20 2015
Pros: In a market full of look-alike companies, Enterprise stand out with better costumer service and competitive prices. I like that they don't hit me up for every classic rental car scam like overpriced insurance and a full tank of gas.
2.0 Poor
Dec 25 2015
Cons: They automatically charged me for full coverage when I extended my rental which I had never asked for and are giving me a hard time about getting my refund. When it was not my fault in the beginning. I wish I had kept my receipt because I first didn't even know that they had used my deposit To cover my extension. Which I didn't even know and I asked if they were doing. It was just a bad time all around
Alamo
Car rental reviews:
Good (7.4, 20 reviews)
Car rental locations in Anchorage:
1 location
Alamo
Locations in Anchorage
5000 W Intl Airport Rd
+1 907 243 3255
  • 7.3
  • 7.6
  • 7.6
  • 7.2
  • 7.4
Recent reviews
6.0 Okay
Aug 22 2016
Double charged
Pros: Nice car
Cons: They made me run back in so they could charge my card again...still haven't refunded the double charge. Almost missed my flight.
2.0 Poor
Oct 21 2015
Unsatisfied Customer
Pros: The car was ok
Cons: Customer service rep was unfriendly, didn't offer upgrade, charged for 2nd driver (I've never been charged extra for a 2nd driver from any other car rental company) which made the final bill much higher than expected.
10.0 Excellent
Nov 6 2015
Cons: As the car had. Push button starting. Took me a while to figure I had to have foot on break to start car... Maybe a paper on seat with few basic instructIons, tips...one page
2.0 Poor
Nov 9 2015
Front desk was closed when we arrived
Pros: Nothing
Cons: They closed right as we were walking up to the front desk and wouldn't give us our rental car
10.0 Excellent
Nov 20 2015
Pros: Very good off season rate.
10.0 Excellent
Dec 3 2015
Super easy, very affordable
Pros: The car was great (Chevy Sonic) and I had no issues. Great price, cheaper than a cab to downtown and back.
8.0 Good
Jan 3 2016
Great service, cars smelled like cigarette smoke.
Pros: The women at the counter was very helpful, nice and efficient. It took me no time to get through the paperwork. When the first two cars they gave me smelled like smoke, she apologized and got me a new car. No questions asked. The third car was great and I had no issues after that.
Cons: The first two cars reeked like cigarette smoke.
7.6 Good
Mar 26 2016
Pros: Vehicle ran great
Cons: Need an attendant to give us a ride to departures when returning vehicle on the early morning flights.
8.0 Good
May 9 2016
Cons: I reserved a full size car but none were available so they substituted a Nissan Rogue for it. A Nissan Rogue is not a full size car, but much smaller.
10.0 Excellent
May 28 2016
Cheapest rate
Pros: Hassle free
Cons: Nothing
Budget
Car rental reviews:
Good (7.1, 16 reviews)
Car rental locations in Anchorage:
2 locations
Budget
Locations in Anchorage
5000 West Int'l Airport Road
+1 907 243 0150
821 East 5th Avenue
+1 907 243 0150
  • 6.6
  • 7.8
  • 7.5
  • 7.6
  • 6.1
Recent reviews
10.0 Excellent
Oct 20 2015
Really fast and no pressure with the upsales
Pros: Really fast and no pressure with the upsales
10.0 Excellent
Dec 26 2015
Drove well on ice with only all season tires.
Pros: Quick checkout and in. No waiting, and it was dirt cheap.
5.6 Okay
Jul 2 2016
Pros: they upgraded the car, which was good because it was very expensive compared to other sites
Cons: the car was filthy, not sure when it was cleaned last and there were multiple dents and scratches on the vehicle and it took forever to get someone to go over the car with me so I could leave and not worry about being charged for damage someone else did
10.0 Excellent
Jul 7 2016
Pros: Fuel economy.
9.2 Excellent
Jul 9 2016
Pros: Very quick and easy pickup and drop off. Car was clean and comfortable.
4.8 Okay
Jul 19 2016
Lady at counter charged a heck of a lot more than
Pros: She said my Expedition rental was about $1000 more. We argued a lot. I'm never renting from Budget again.
8.0 Good
Jul 20 2016
The parking structure was confusing
Cons: Also the exit ramp was hard to navigate. Clear that other cars have had problems with it, too.
3.6 Mediocre
Jul 25 2016
Bait and switch
Cons: We ordered and paid for a mid-size car, told we would get a either a Chrysler 200 or a Ford Fusion. Instead, we were given a Nissan Sentra. When we questioned it, we were told this was a mid-size car. The car did not even have a USB port - was very basic and not worth the higher price we paid to get a larger and more comfortable car. It definitely smelled of cigarette smoke when we first picked it up. By the end of our trip we had either aired it out sufficiently or we just didn't notice the odor anymore.
6.0 Okay
Jul 26 2016
Mechanical issue
Cons: - wheel bearing needs to be replaced, very loud noise. - wind shield wipers were worn out and not efficient (safety issue) - empty reservoir or not working to clean wind shield
2.0 Poor
Jul 29 2016
Budget was closed and didn't honor the reservation
Pros: Nothing
Cons: My reservation was to pick up the car at 2:00 a.m. No one mentioned that the rental counter closes at 2:00 a.m.! Additionally, no one mentioned that they have a "one hour rule" that means that they will not honor the reservation if you show up over an hour after the identified reservation hour. What a catch 22! They close their counter and then hold you responsible for being late! In my case, I had a delayed flight and arrived to a closed counter. I had to come back later in the morning when they opened and they had no car for me due to the "one hour rule" (which was also described in other literature as the "two hour rule"). By then, most of the other companies had rented their cars. The only way to rent a car under those conditions was to pay an exorbitant rate to another company. This was truly terrible service.
Dollar
Car rental reviews:
Good (6.5, 15 reviews)
Car rental locations in Anchorage:
2 locations
Dollar
Locations in Anchorage
3730 Spenard Rd
4940 West Intl Ap Rd
  • 6.8
  • 7.1
  • 7.3
  • 5.5
  • 5.7
Recent reviews
10.0 Excellent
Oct 29 2015
Always great service!
Pros: Getting the car was super easy and the customer assistant was very friendly. When I returned the car they greeted me quickly and I was done within a minute. I always pick them because they have the best price and their employees are great.
10.0 Excellent
Nov 14 2015
I would rent from Dollar
Pros: My overall rental experience from Dollar was great. Very easy too make rental arrangements and pick up was very easy.
Cons: N/A
8.4 Excellent
Nov 17 2015
Be aware of hidden fees!
Pros: The employee was helpful and did a good job getting me a car. There were many hidden fees and additional expenses; however he did his best to give discounts when possible.
Cons: The hidden fees and additional charges were a total surprise. The car on kayak was said to be $60 and the price when I got the car were over $200.00 in hidden fees and taxes.
6.0 Okay
Dec 30 2015
Wow
Cons: Can't be possible you charge for 2nd driver when only one person at a time can drive. Makes one not want to go anywhere.
2.0 Poor
Jul 10 2016
Didn't work for not US citizens
Pros: None. Cancelled.
Cons: The car provider - Dollar - asked for another insurance because I am a foreigner. Would habe been another $40,- for one day. I cancelled. Kajak, you better check your argeements with your providers. F...!!!
6.4 Good
Aug 13 2016
Cost was greater then advertised
Pros: The car was modern
Cons: The advertised price was much lower then the actual cost of the rental. Fees, taxes, and required addons
7.6 Good
Aug 21 2016
Pros: Car was clean and everything worked. Car was at market price for the dates, so price was neither good nor bad.
Cons: The line to pick-up car was extremely long. I showed up early and still had car well past reservation time. In such cases, where lines are extremely long, the car company should offer to extent the rental, even by the hour or two delay that was a result of the long lines due to too few employees servicing the desk.
8.8 Excellent
Aug 26 2016
Excellent
Pros: The car should have been cleaned. Something had dripped down the back driver's side window and a vacuum would have bee appreciated. I thought tge rate was expensive, but it was Alaska and everything seems expensive. That being said, there were no problems with the car. The counter person was great, very personable. I would rent from them again.
6.0 Okay
Jun 18 2016
Cons: I was unable to cancel my reservation because I tried to cancel at the time of my reservation. While I wasn't charged I still should have been able to cancel. That I wasn't was a disappointment.
2.0 Poor
Jun 21 2016
Worst Car Rental
Pros: Nothing
Cons: Waited in line for over an hour an a half, and then my reservation wasn't honored. The guy at the counter was rude and dismissive to not only me, but all customers before me. (He also notified me that he was an independent operator and didn't need to honor the Dollar corporate reservations system.) I ended up going with National Car rental; which had excellent service and I had a car within 10 minutes. I rent cars every 2 weeks for my job and Dollar has the worst service by far. This is the 3rd strike for Dollar by me. I am not sure how this company stays in business.
Hertz
Car rental reviews:
Okay (5.6, 3 reviews)
Car rental locations in Anchorage:
2 locations
Hertz
Locations in Anchorage
414 K.street
4940 West Int Airport Road
  • 4.7
  • 6.7
  • 7.3
  • 4.7
  • 4.7
Recent reviews
5.2 Okay
Aug 9 2016
Beware of your pickup & return time
Cons: When I booked a Van I said I was picking it up by 9:00 pm and returning it the following day by 9:00 pm. I actually picked it up at 5:57 pm shortly after my flight arrived in Anchorage. I returned it at 8:25 pm the following day. I was charged for 2 extra hours @ $73 per hour - Beware! - Live and learn!! Never again a rental from Hertz for not being forthright about time.
4.0 Mediocre
Jul 26 2016
This hertz is in downtown anchorage not the airpor
Pros: Jeep Cherokee was excellent vehicle for our visit
Cons: Had to take taxi to and from hertz location 5 miles from Ted Stevens airport extra 46 dollars in taxi fare. This hertz location does not work with hertz in the airport. Book rental car with rental car located in airport. That was our mistake and we paid for it
7.6 Good
Aug 5 2016
Easy process , price was good
Pros: Cheaper than airport rental , tax was available easy .. They call a cap for us . Easy process.
Cons: Expected toyo luv4 but got jeep compass . Car was not completely cleaned gas capacity was smallet than other car made worry og gas on my trip.
E-Z Rent-A-Car
ez
Car rental locations in Anchorage:
1 location
E-Z Rent-A-Car
Locations in Anchorage
3609 Spenard Road
9075628078
High Country
highcountry
Car rental locations in Anchorage:
1 location
High Country
Locations in Anchorage
3609 Spenard Rd
907-562-8078
National
national
Car rental locations in Anchorage:
1 location
National
Locations in Anchorage
5000 W Intl Airport Rd
+1 907 243 3255
New Frontier
newfrontier
Car rental locations in Anchorage:
1 location
New Frontier
Locations in Anchorage
HIGH CTRY CAR AND TRUCK
Sunnycars
sunnycars
Car rental locations in Anchorage:
1 location
Sunnycars
Locations in Anchorage
5000 West Int'l Road
Thrifty
thrifty
Car rental locations in Anchorage:
2 locations
Thrifty
Locations in Anchorage
3730 Spenard Rd
4940 West Intl Ap Rd
145 travelers who rented a car in Anchorage gave the car agency they used an average rating of 7.3

Car Rental Locations in Anchorage

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